Customer Reviews for Discount Mini Storage of Vero Beach

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Discount Mini Storage of Vero Beach

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

RANDY T. on

Rating:

Customer did not leave a comment.

John S. on

Rating:

Customer did not leave a comment.

Steve S. on

Rating:

Great service friendly helpful would be hard to improve on

clayton C. on

Rating:

Customer did not leave a comment.

Steve S. on

Rating:

no recommendatons

al C. on

Rating:

Customer did not leave a comment.

Latoyia C. on

Rating:

Customer did not leave a comment.

Russell J. B. on

Rating:

Advertise the hours of business better.

Daniel J. on

Rating:

Customer did not leave a comment.

mike S. on

Rating:

We reserved a specific size trailer several weeks in advance. Called both Discount Storage and the 800 UHaul numbers to confirm reservation and pickup location. When we arrived to get the trailer, the size we reserved was not available. We were given a larger trailer we did not want. We never received any confirmation calls to let us know this in advance. There should have been assistance to locate our requested size at another location.

Beverly H. on

Rating:

Not enough room to attach a trailer carrier to the truck. Chains and belts was not put on mycar tires to secure car.Need to have someone who knows how to do this.

David F. on

Rating:

Customer did not leave a comment.

Andy J. on

Rating:

Customer did not leave a comment.

Margaret H. on

Rating:

Customer did not leave a comment.

David H. on

Rating:

Working with Aaron at this location was a pleasure. He was courtious, knowledgeable, and answered all my questions and concerns. The rental went smoothly and he even found a drop off location for me closer than the one that I had chosen. Thank you Aaron!

Nicole S. on

Rating:

Poor communication. Made a reservation on Wednesday to rent a truck on Saturday. Saturday came and no one communicated with me about the change of location, the new location was 30 minutes away from my requested location.

THOMAS S. on

Rating:

Continue to staff your facilities with quality staff, as is your store I used.

Wayne A. on

Rating:

Customer did not leave a comment.

Scott S. on

Rating:

Extremely helpful and congenial. These guys are top shelf.

Joseph C. on

Rating:

Customer service was exceptional. Will absolutely rent from this location again.

MARVIN V. on

Rating:

Excellent service. Thank you

Dan B. on

Rating:

Everything was just fine no problems at all, thank you Dan Bailey.

Richard B. on

Rating:

Didn't have the truck I requested and had to take a bigger truck but lived with it. Just burnt more fuel for the move.

LESLIE S. on

Rating:

very friendly and responsive.

Thomas M. on

Rating:

There is hardly any room to drop off after hours. I had already parked the best I could with the limited space, when all of a sudden some guy drove up on a golf cart and wanted me to pull it inside the storage area. If he is a worker, HE can park it anywhere is heart desires. He seemed a bit lazy.

ron K. on

Rating:

Customer did not leave a comment.

Mark V. on

Rating:

Customer did not leave a comment.

Theodore J. on

Rating:

Too many text messages and emails. Very professional personnel at this location.

michael Y. on

Rating:

Mike the manager always goes out of his way to satisfy my Uhaul needs.

Edwin V. on

Rating:

It was perfect.

Kevin G. on

Rating:

Customer did not leave a comment.

Joseph C. on

Rating:

Very smooth and efficient operation. In and out in no time. Will rent from again

Randy N. on

Rating:

Customer did not leave a comment.

Matt F. on

Rating:

Return customers calls!!

Joan C. on

Rating:

Customer did not leave a comment.

ZACK M. on

Rating:

Customer did not leave a comment.

Gary M. on

Rating:

Not sure I would recommend this location. Haven't had good experiences with Uhaul, any location.

Randy N. on

Rating:

Customer did not leave a comment.

Lawrence C. on

Rating:

Customer did not leave a comment.

michael Y. on

Rating:

First class experience, staff treated me with enthusiasm and respect

jack S. on

Rating:

Customer did not leave a comment.

Jeffery P. on

Rating:

Customer did not leave a comment.

Christen M. on

Rating:

Customer did not leave a comment.

walter B. on

Rating:

good place

jack S. on

Rating:

Customer did not leave a comment.

jack S. on

Rating:

Customer did not leave a comment.

Charles H. on

Rating:

Customer did not leave a comment.

Ella K. on

Rating:

Customer did not leave a comment.

Jaylee P. on

Rating:

I had a question about my bill and Chris took care of it immediately.

Robert S. on

Rating:

Nice folks. Very professional.

BILLY M. on

Rating:

Keep up the nice people and the clean place.

Hyun jai R. on

Rating:

.

Brian S. on

Rating:

Customer did not leave a comment.

jack S. on

Rating:

Customer did not leave a comment.

Richard H. on

Rating:

Customer did not leave a comment.

Kathy W. on

Rating:

Customer did not leave a comment.

FRANK H. on

Rating:

Customer did not leave a comment.

Darrin M. on

Rating:

The car hauler I rented had a blow out in GA. I feel I should be awarded some kind of discount for sitting on the I-75 for 3 hours. Thank you, Darrin

michael Y. on

Rating:

My booked vehicle was not available so I was upgraded to a larger truck at no additional cost. All worked well.

JIMMY M. on

Rating:

Customer did not leave a comment.

Mark D. on

Rating:

nothing

norm B. on

Rating:

NO improvements are necessary as the professionals that helped me were top[ notch folks. Thanks for the great service. Norm Burbine

Steve W. on

Rating:

Friendly and courteous, great customer service.

Robert W. on

Rating:

Professional and great customer service. Very clean location, easy pick up and drop off. Highly recommend this location.

john C. on

Rating:

Customer did not leave a comment.

Jose c H. on

Rating:

This location has yet to be the best in customer service . Thanks to the guys over at uhaul. I left my license with them by accident and got it mailed to me immediately when they found it .

paul P. on

Rating:

GOOD PEOPLE AT THIS LOCATION!

David C. on

Rating:

Absolutely the BEST U-haul location I have used. I moved multiple times in a 20 year military career in many parts of the country. This U-haul dealer is the best with customer service, advice and just plain good people to work with.

ken V. on

Rating:

Customer did not leave a comment.

Debra F. on

Rating:

Customer did not leave a comment.

james E. on

Rating:

Customer did not leave a comment.

david E. on

Rating:

Friendly, excellent customer service

JEREMIAH N. on

Rating:

This is the best U-haul in the U.S.A

James H. on

Rating:

OFFICE AND OUTSIDE CLEAN AND ORDERLY- PEOPLE FRIENDLY& DECENT PRICES- WILL USE THIS LOCATION AGAIN IF NEED ARISES - THANK YOU

GUY A F. on

Rating:

Customer did not leave a comment.

SEAN M. on

Rating:

Customer did not leave a comment.

ELISA L. on

Rating:

Customer did not leave a comment.

glen W. on

Rating:

Customer did not leave a comment.

James B. on

Rating:

Make sure unit doesn't leak.

Chris C. on

Rating:

Customer did not leave a comment.

John P. on

Rating:

Customer did not leave a comment.

Chris C. on

Rating:

Exceedingly pleasant and helpful staff........Many Thanks for the help!

Gary N. on

Rating:

Great people to do business with and the truck performed perfectly. The cost was of renting the truck for two days was very reasonable.

Donna L. on

Rating:

All was good did the job for us

Bonnie H. on

Rating:

Customer did not leave a comment.

Timothy D. on

Rating:

Customer did not leave a comment.

robert R. on

Rating:

Easy to locate. Two people... focused on helping one customer. Seemed "put out" that I asked where to drop off trailer. I had to drive into the area, find a spot and unhook/leave trailer. I returned to office... waited about 10 min, no people but I could hear talking from a back room. One person emerged, went out door with equipment for other customer...acknowledged me and returned as soon as he delivered the equipment. Not positively impressed with lack of customer focus.

RISA R. on

Rating:

Customer did not leave a comment.

WALLY C. on

Rating:

Nothing the manager was very helpful and courteous. I like the customer experience I had and would recommend this place to friends.

SCOTT N. on

Rating:

Customer did not leave a comment.

Tom G. on

Rating:

Customer did not leave a comment.

Christopher S. on

Rating:

Customer did not leave a comment.

THOMAS S. on

Rating:

I have been a customer of DMS of VB for over 4 years, both unit and vehicle rentals. I currently rent a 10x10 unit and am very satisfied with the management there.

Michael N. on

Rating:

This dealership was the most helpful and professional out of all the Uhaul places I've been.

Caroline D. on

Rating:

The windshield could have been cleaner but otherwise the truck was in excellent condition

John T. on

Rating:

Customer did not leave a comment.

Paula M. on

Rating:

Again, u-haul should have an option to rent hourly!

Alfredo A. on

Rating:

Customer did not leave a comment.

Joesph B. on

Rating:

Customer did not leave a comment.

Bruce W. on

Rating:

Customer did not leave a comment.