Very good
RUSSELL C
Customer Reviews for Discount Mini Storage of Sebring LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Staff is excellent and very helpful
Donald LYou did best
MARYSE LVery helpful and professional.
MIGUEL DBetter explanation of how to return the rental.
NORBERTA TThe people at the location I went to was awesome..the truck was nice and clean ..but it looked and drove a little like it needed a front in alignment .but I said something to the man about it ..but a 99 mile a little much for the day I used it ..plus the 40 rent to .but I know that is u haul way to make money ..
BOBBY BUnhappy with my reservation being switched to puck up at different licatiin AND changing the drop off location. Train your people better.
JEFFREY HI haven’t rented it yet so I don’t yet know how it was maintained but the reserving the trailer was efficient
ROBERT MI would like to say that they were a short-term notice company which was spectacular even for the fact that we had to go to a bigger truck last minute that was awesome. Definitely would recommend anyone who needs a truck. Very reasonable prices!
Mildred LNothing the people there are very professional, and nice 👍
JOSE PI reserved my truck and pick up was quick and easy, used the truck for moving and when I was done I drove to the location for drop off indicated in my original email. I arrived on time for drop off and when I opened the uhaul app to begin the mobile return, another location for drop off showed up. I arrived within 10 minutes to the new location indicated for drop off and was charged another days rate $50 was charged on top of my original $300 charge.
Priscilla VGood people working there
JOSE PKeep those smaller U Hauls they are excellent
Debbie BThank you
david cTruck was very clean, however, the windshield had a crack from side to side which we reported to Discount Mini Storage and on-line. I was very happy to know when I called Horizon Ace Hardware to verify that the truck had been processed out of my name (and it was) that it was waiting on U-Haul for repair. It's good to know that U-Haul takes care of their trucks. I will definitely use you again. Thank you.
Lisbeth PNothing
Lillian B10/10 great overall experience. Would highly recommend.
Cristina PDid not get the original hand truck I needed the one that was given was useless did not even use it.
Janice DCan't think of anything: the facility is immaculate and the staff is friendly and professional. Keep up the good work.
Joseph HNothing, it was perfect
Paul VNuthing
antonio hI paid for the uhaul before we actually got it. Then when we went to pick it up it wasn't even ready as it was never told to yhe place it was that we ordered it. Then they charged me again another 60+$ When we returned it .. the original $29.99 charge was in the second charge as well!!!! I gor charged twice for yhe rental
Alex hThe people there are very very nice .
JOSE PEveryone in there are very nice
Gary LGreat staff Truck was ready and worked great!
Cindy SThe Saturday female c.s rep I believe her name is Danielle or Dawn I know it starts with a (d) the best customer service I've seen just perfect
Robert JFueron extremadamente groseros,poco profesionales , Fue muy desagradable esta entrega,de hecho tuve que hablar con ustedes desde Alli y poner una queja No pienso recomendarle a nadie este lugar Yo me mude de Miami a Sebring.
Enna MThe process to book online and pickup keys was pure trash
Angel MWell I always u haul the only thing that really bothered me was is I felt I was being ripped off reason is I get a truck comes with a quarter tank of gas not knowing how much gas I am going to use forces me to fill up for my over 200 mile run in turns my return is more the the quarter tank needed to return now upon running now I loose and u haul get now a trunk with a half of tank which is non refundable and u haul gains and I loose money where I am on a fixed income make me wanna search for a place that comes with a full tank and now know I won't loose money knowing that I am returning as it as recived totaly unfare and the establishment says to me sorry it not us it's u haul not our problem and is sad and bad for business do the math
Charles MThe truck was smoky they said they tried to get it out but they couldn't I do not smoke i told them that. They should say no smoking in truck.Danielle was excellent in Sebring she was kind and explain stuff she is very good at her job..
Angel SI really can’t think of anything off hand that you can improve in. Every experience I had with renting a uhaul was very good. Never had any problems with the trucks or equipment, alway in great condition. Always clean, functioning correctly. The personnel were always helpful an friendly. So no complaints from my experiences with uhaul. Thank you
DON GVery good service all around
Lawrence JGREAT PEOPLE
Carol BVery convenient location, excellent customer service.
Duysal MDrop box info
richard sSuper clean truck in great condition. Service was excellent too!
mabel cI turned in my truck and still haven’t received a receipt and they where open. All I was told is I’ll take care of it. I need my receipt.
Princeton HPlace I rented from was excellent and lady was A+++ that helped me. Vehicle I drove only for 8 miles as it sounded like the rear driver wheel was going to fall off and don’t know if caliper was hung up or wheel bearing or something was shot. Finished move with a truck from somewhere else.
Matt AThe best u haul anywhere
Gary LThere was sort of a weird smell inside the cab of the truck but that was the only issue
Janell RI am using them as my storage unit. They've been absolutely great to work with.
Elizabeth VI forgot to mention, left front tire needed air. Where I filled up with fuel, air wasn't working
ROB HThis location was easy and convenient They provided excellent customer service with the rental process. I can’t say enough what a good experience with this Location and U-Haul!
Jeanette KThe location did not have my equipment ready as the previous renter did not bring it back on time. I call the 1 800 number and they found the equipment 2 miles away and changed my order to that location I was please with the way the problem was fixed.
Maurice HFriendly and recepect and understanding me and I use them again.
Charlene GNothing, awesome place and friendly
gary lThe smart phone early check-in could be improved.
Edward CNever mailed me a closed contract and I would have expected a partial refund since I returned the truck a day early., didn't receive a penny back!
john k