Customer Reviews for Discount Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Discount Mini Storage

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Rose D. on

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Maite Noto is the best for the job. Customer service from her was a plus, easy and out going. Overall, just because of Maite Noto, I will do business there. Good job, girl and keep up the good work!!!

elise j. on

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Customer did not leave a comment.

Susanne B. on

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Customer did not leave a comment.

TIMOTHY B. on

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Well the original location we were supposed to go to had us waiting almost 2 hours to pick up the van. No one called. When we got a hold of corporate they referred us to this location

ernest s. on

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Ok

Thomas S. on

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Customer did not leave a comment.

MD H. on

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This Location was great but my over all experience was not good. First I called to reserve at 5806 N 56th st, 33610 Location and ask for a 10 Feet truck. They said they did not have any available and offered me to get a 15 feet truck at a different location which is located 3825 56th st. So i go to that location and over there the person who helped me spent more than half an hour but failed to work on the computer to process my order and finally sent me back to the 5806 st location saying they have a truck ready for me there. So I went there and they looked through the system and told me they do not have any thing and offered me a truck that be available at 4 PM. That would not help me because i was suppose to meet the seller of the product at 1. So they looked around and sent me to another location which was 6500 56th st, 33610. here they were able to help me and i was able to get a truck at 1:11 PM. My original Pick up time was 12 noon.

Victoria b. on

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Customer did not leave a comment.

Tracey M. on

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Kenneth V. on

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The exterior of the truck was very dirty. I asked the attendant about the truck being dirty and her response was "we don't worry about the outside of the truck, only the inside". I was scheduled to pick up the truck at 10 am on Saturday, 01 April 2017 and after waiting for the attendant to finish with other patrons, I was processed at approximately 10:25am. She informed me that I had to have the truck back at 2:00pm. I informed her that I was scheduled to have the truck for 4 hours and informed her of what time it was. She stated that I was scheduled for four hours - from 10am to 2pm, regardless of what time it presently was. This cause me to rush to return the truck by 2pm. I only had the truck for approximately three and a half hours instead of the full four hours.

ERNIE M. on

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Ms. Maytae was very professional and thorough, keep up the great work! Not sure if I spelled her name correctly.

ANGELA B. on

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ASHLEY B. on

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Herman G. on

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keith H. on

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We never got the dolly as ordered and now you are trying to charge us for something we never got.

jaytwan t. on

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Customer did not leave a comment.

Ronald B on

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I have used this location before and they were great back then. Nothing has changed. Excellent staff, professional, and always willing to help. Special thanks to Jessica.

Marcia H on

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very busy and only one person on hand

Marcia H on

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very busy and only one person at the desk

Chad B on

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I`ve been using WebSelfStorage for 17 months and am not pleased with it. It is far from intuitive and not user friendly.

Vernecia G on

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I chose not to use this facility, but did use Causeway self storage because it was cheaper and closer to where I am moving to.

Candice L on

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Great

Candice L on

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Great

Stansheala W on

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I`ve rented from 2 different storage places and thus far this is the best I`ve came across. Nice and well kept property, excellent customer service which I value most

jon o on

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I feel the the same way as the other ones the app can be a little more detailed just to let the consumer see

jon o on

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Very fast and rapid could be a little more detailed though