Customer Reviews for Discount Postal Services

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Discount Postal Services

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JOSHUA R. on

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This location is great.

alex S. on

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your form doesnt work on mobile, specifically the check boxes. i spent 2 hrs going back to the house to fill out the form so i could check in. after check in i needed to uplod my license which again your website doesnt work and you need to be a wiz in technology to figure out all the permissions in safari for everything to work, then uploading the photo was jot allowed via your website so i needed to download your app. and then wait 30 min for an agent to respond and approved. after that i spent 30 min on the phone to get the code so i could retrieve the key from the box, so the 2 hrs i spend in the morning running around, the employees i paid extra for wasting their time and and to deal with the billion dollar company that cant pay a web developer to test their website, definitely wont recommend you to anyone i know. i would prefer to spend more on budget rents that using another uhaul in my life. i expect to be reimbursed without me calling my credit card company. so whoever is in charge of customer satisfaction submit this to your system process analyst so they can fix this terrible process flow because the first impression u are giving your customers is frustration, anger and regret. sabonges@gmail.com 954-732-6901. alex sabonge

Michael M. on

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Please inform customer that a last verification will be needed during pick-up. It picked up earlier in the morning and my wife was sleep so they could not verify her information right away and delayed the pick-up process. The other verifications such as a passport, tenant lease, etc. is not an item the regular person would have with them to take a photo of to verify. Please refine that part of the process through U-haul but otherwise it was a great experience. The local office Discount Postal Services were excellent!! Thank you!

JUAN G. on

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Service the trucks, the one I got smell of gas came out from passenger side, back area, and it really need a tune up.

SHEZAN S. on

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JONATHAN B. on

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This place is a Rip off find another spot trust me

Josefina M. on

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CONSUELO B. on

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CLAUDE D. on

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edwin S. on

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the place that I rented the truck are not profecner doing buissnes I rented rented a truck and they gave it to me with no gas and they told me that it was my fall because I sign that it had half of a tank of gas and it was enty and told me that it was my fall because I sign fot it

yves L. on

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This location was not where I was supposed to pick up the vehicle. At the first location (APSC 6100 Johnson Street, Unit C) the vehicle was available but no lockbox no attendant . Despite having reserved it at a 24h location I was left alone in the parking lot with no help . I called the number provided no one responded and no one returned my call. I spent more than 30 minutes waiting. I had to call customer service for further assistance and the operator sent me to that Pine location. There I was able to successfully retrieve the vehicle. Please ensure that next time the vehicle is available and the location is open or have lockbox to accommodate the customer for safety purposes.

Gabriel L. on

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IN THE ADDRES PLEASE LET US KNOW THE ADDREES IS INTHE BACK OF THE BUILDING !!!!!!!!

LARRY M. on

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They could be a little bit faster getting a customer out with the rental but overall it's good..

Joel P. on

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DUWAYNE M. on

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NELSON Z. on

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trucks in horrible condition... almost killed myself in the highway.. lost 3 hours of my time.. had to pay a fee in my association for the delay.. not even a discount from Uhaul.. never again...

Edil B. on

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Brittany P. on

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Richard T. on

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Christian J. on

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Truck has obvious mechanical issues. Wheels were unstable and make rattling noise - most likely a bearing issue. Safety was a concern as a result.

Rhonda W. on

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Everyone at this location was awesome, very helpful.

Oscar Alfredo P. on

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Edward V. on

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Ryne G. on

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The first location I chose was changed and I had to drive further to this location to pick up the U-Haul and then the truck had no A-C for two hours of the drive.

Jose B. on

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Ingrid K. on

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Scott B. on

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My husband was charged a $7.00 fee for the usage of the dolly attached to the inside of the truck. My husband never used the dolly. He brought his own dolly from home. The seal was attached to the truck's dolly the whole time it was in his possession. We called to have the charge removed and was told from the owner that the dolly's seal was removed and that meant that my husband used the dolly. We continued to explain that it was not used and that we didn't appreciate my husband rbeing accused of something he didn't do. The owner hung up on me. This is the first and last time renting from this location. We used the Pines Blvd location and never once had a problem.

Lyonel T. on

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LOURNA O. on

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jerome M. on

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