The pricing was not transparent whatsoever. I was under the impression we were going to be charged MUCH less. The gas was at half a tank when we left and we returned it with half and we were charged for not returning it with same amount. The back of the truck was full of drywall dust that got all over our equipment. I was not offered the insurance which is optional yet that was billed toward me. I also called the location twice to ask questions about my bill and was never given a call back. Never again will I use U-Haul.
KLAY F
Customer Reviews for Division Mini Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Muy bueno
Manuel PWhen you get there they want to charge you to park your car.It is a scam. I won’t use uhaul again.
Edward DFix your app! I had many many problems using your app. Including not being able to get back in after checking prices on a few things. Very big hassle in many ways. If I didn't know and trust the U-Haul name I would have gone elsewhere because of problems with the app.
Reneé OGreat place to rent a truck!
MARK G