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Bradley L
Division Mini Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kentwood, MI 49548
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The person working was arguing about giving me keys because they didn’t see reservations on their end.
Torryn EI did mobile dispatch and they still made to wait hour to give me key. People there needs training on how things work.
Rabin DChoose a different location! I was harassed by a random man about parking my car when picking up the u-haul, and this gas station is so small there is nowhere to park. He threatened to get my car towed even when I was parked on the tiny gas station lot and would not leave me alone. The store clerk was very unhelpful, and tried to charge me $160. He then said $71 when I complained, and I was still charged an extra $50 I’m not even sure why. Also, I had a dolly requested on my order, but didn’t realize it was not in the truck until I had left. Store clerk refused to remove it from my order so I paid for a dolly I didn’t even use. Instead of being helpful he decided to argue with me about it in a tiny gas station filled with waiting customers.
Edwaryiada BThe pricing was not transparent whatsoever. I was under the impression we were going to be charged MUCH less. The gas was at half a tank when we left and we returned it with half and we were charged for not returning it with same amount. The back of the truck was full of drywall dust that got all over our equipment. I was not offered the insurance which is optional yet that was billed toward me. I also called the location twice to ask questions about my bill and was never given a call back. Never again will I use U-Haul.
KLAY F