Customer Reviews for Docs Auto Clinic

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Docs Auto Clinic

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Andrew B.
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Customer did not leave a comment.

Andrew R.
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Greg F.
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Michael L.
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Quick drop off. Very efficient business.

MARK S.
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Clean windows and mirrors

Sally M.
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Customer did not leave a comment.

James L.
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I would expect the truck to be ready and in good shape, but they went out of there way to make sure I knew how to pick up after hours and let me know since I was picking it up after hours that it would be ready and that I would have no issues. Additionally I left a personal item in the truck and they went out of their way to find and let me know they found right away.

Stacie S.
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All good!

Fred P.
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Recommend Doc's. They take care of me every time I need a Uhaul

BERT N.
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This is the best way to move stuff. Hands down ... the least expensive easiest and safest way to move your stuff. Be sure to get the Insurance... it can save your hide.

Adam C.
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Customer did not leave a comment.

Larry H.
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Doc's was a good location and they do a nice job there. Truck cab had cigarette ashes on the floor and needed a good swabbing. Hauling space was clean. All in all a good experience!

Fred P.
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I am very happy renting a U-haul at Doc's. Very friendly and helpful service.

Jennifer K.
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Great customer service, clean equipment. Thank you!

Cindy C.
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The trailer wiring harness had been "repaired" with black electrical tape. It worked fine the entire trip.

GERALD A.
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DAVID K.
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Kris M.
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we are very disappointed in the uhaul itself not the pick up and drop off location. We had no lights on the uhaul when we picked it up at 8am they made sure the brake lights worked but the actual trailer had no lights and people were flashing us in the dark with their lights it was very dangerous.

KAREN G.
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James K.
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Shawnee T.
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It was great! Reservations come in handy but they still were able to get me what i wanted. They were able to help me figure out what was cheaper. He emailed me my receipt and the closest return center info along with the return info if i chose to return after hours. He was easy to work with.

Susan C.
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STEVEN W.
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certain functions of the app did not work, so keep working on that :)

Quinn C.
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Michael D.
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Online reservation was very easy! The location I picked up from had me hooked up and on my way quickly. Online payment and drop off was fantastic! I recomend U-Haul again!

Karl G.
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The gentleman at the counter was very helpful and professional.

AHMED A.
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Mark P.
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Friendly and helpful staff, if ever I know someone in need of a UHAUL I will send them here!

David K.
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Tim S.
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Jim was pleasant and easy to work with. I will rent from Docs Auto Clinic again!

David O.
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Tara M.
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Brenda J.
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Phil T.
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easy transaction using the app. in and out in minutes.

Jerry A.
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Adam H.
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Easy to find and convenient online drop off process

LAM H.
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brandon R.
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David B.
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JOHN M.
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The only trouble I had was returning the truck after hours the website would not work for me other than that my experience was awesome

Ranee B.
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Ross H.
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Dale K.
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I've used this location often

Abdulbary A.
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Clyde O.
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Ann R.
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Jacob H.
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The employees were knowledgeable and easy to work with! I will go back to them for my next trailer!

Robert R.
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Kris R.
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Todd J.
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Samuel H.
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Good location and great customer service.

Patricia K.
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Jason M.
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Joseph C.
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Nothing , Its not broken don't try to fix it.

Kenneth M.
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mary J.
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Bo was so great to work with. I couldn't ask for a better person to work with.

Gerald V.
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Lamargo W.
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James M.
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Trailer was covered in dirt and not cleaned up.

Kenneth M.
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I had a great experience. I was very easy and they we very helpful!

Brennon P.
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Customer did not leave a comment.

troy H.
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Outstanding customer service. Docs staff was very attentive and made what could have been a bad moving experience into a good one. Highly recommend this location.

DUANE S.
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Rick M.
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Nothing really. Very nice guys and got me in and out of there fairly quick, but yet went over everything with me. Great place to rent uhaul.

Darcie H.
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Jeff W.
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Jeff A.
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Jesy H.
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Dale K.
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Not anything I can think of.

darwin F.
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We were happy with our experience till we went to return it. The u haul I lincoln said we would not have a problem returning it I Labor Day. We went to the u haul I Cambridge. They are closed and the gate was locked. I called u haul and Jennifer was very helpful. She found us another place the sudsy cowgirl where we could return it no matter if they wee open or not. We got there and they were closed. There was a drop off area that told you to set up an account to drop it off I set up an account but I. Could not get the screens to come up that she told me to do. I called her back she said just to take pictures of it dropped off and to leave it there. That is what we did. I was worried about doing this so someone would not steal it when it was just sitting in front. She said to take pictures and it would be ok. That is what we did she was very helpful

Charlene P.
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Kenneth M.
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Clean out the leaves.

AUBREY K.
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Awesome!

Sharla G.
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VANESSA B.
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kimberly L.
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Allison R.
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I was highly satisfied with this location, the truck, and the customer service I received. The transaction was organized, efficient, and professional. I would definitely recommend and choose this location again in the future.

Jim L.
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Customer did not leave a comment.

Amber G.
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My only complaint is the cab smelled of old cigarette smoke. I'm not sure if there is a "no smoking" policy or not, but as a non-smoker, I found the smell unpleasant. Other than that, I was satisfied with the vehicle.

Edward K.
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kimberly J.
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Theresa M.
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Boyd D.
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Will C.
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leeann M.
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Herb A.
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Trailer covered in mud when I picked it up. Rental location knew I planned on pulling the trailer 1200 miles. Trailer blew a tire within five miles after loading it. Trailer was not ready for rental and should not have been rented in that condition.

Chad K.
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The equipment that I was originally rented immediately broke down within two blocks of the rental location. I had friends and family lined up to help move with a 26' truck and instead had to use a vehicle with 215,000 miles on it to tow a 12x6 trailer. A couple trips into the move the vehicle alternator gave out so I had to borrow a friend's pickup. Using a trailer to move instead of a truck resulted in losing the help that I needed because it took multiple trips over a longer period of time. The rental location did everything they could to help me but I am very frustrated with the fact that Uhaul did not have a contingent truck available to meet my rental needs! I want to talk to a Uhaul manager about reimbursement for my vehicle repair. The Uhaul app indicated I would get $600 for moving to a new truck of the same type, what do I get when moving to a much lower class of rental?

Samuel F.
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The gentleman that set me up was very helpful, highly recommend!

Bobbie M.
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Wade M.
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Ive always been a big fan and for 30+ years its the best customer related service , theyre great !

TOM C.
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Wade M.
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Karen O.
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Robert H.
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Melissa R.
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Reilly L.
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Robert P.
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Helped me hooked up and friendly environment!

Martha J.
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David C.
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Joseph D.
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Truck had problems with passenger door latch and my moving help, reserved via UHaul website, never contacted me or showed up. I was forced to pay 50% more for same day moving help. As the UHaul location was closed, I had no one local to contact. The moving help service provides no live customer service, so I had no help with the absent movers (who contacted me later in the day to say they never received the reservation, even though it apoears on my account). The move took place, but overall it was not a goid experience.

No reviews have been submitted for this location.

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