Customer Reviews for Dollar Storage
(U-Haul Neighborhood Dealer)

24 reviews

13930 Bandera St   Houston, TX 77015

(713) 670-7739

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(713) 670-7739

13930 Bandera St
Houston, TX 77015

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

DANIEL H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

valerie g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth C. 
Rating:
5.0

Customer did not leave a comment.

maile V. 
Rating:
5.0

The lady in the from of the storage is so sweet and friendly. Definitely I recommend this place to all my friends and family!!!

DORA M.  |  Overall Experience 
Rating:
5.0

Very helpful when you needed their help, never had a problem, will highly recommend! Leslie was always available to be of help to us.

STEVE H.  |  Overall Experience 
Rating:
1.0

Leslie was EXTREMELY helpful and made a TERRIBLE situation work out in the end for us, otherwise we may not have been able to move as scheduled. We booked a long-range 1-way rental online. We arrived at the stated reservation time and our truck was on the lot. There was another customer trying to rent the vehicle and may have had we not arrived at that time. So the location was not aware of our reservation until after we arrived. The vehicle had NOT BEEN CHECKED-IN from it's previous rental and was COMPLETELY FILTHY, both inside and out. Leslie let me borrow her electric blower and I CLEANED THE TRUCK MYSELF. The storage area was full of dirty and debris. The cab was DISGUSTING, with left beverages and food and mud all over. After removing the trash, I drove it to my house and doused the entire cab with cleaner and aired it out before departing on a 15 hour drive. The truck was NOT comfortable, many things in the cab were wrong or not working or just unpleasant. But the FUNDAMENTALS of the truck were fine. The engine worked and went up and down the hills fine and the A/C blew cold.

Michael C. 
Rating:
5.0

Awesome customer service.

Patsy C. 
Rating:
4.0

Customer did not leave a comment.

nukura R. 
Rating:
5.0

Very nice

Victoria F. 
Rating:
4.0

Customer did not leave a comment.

Luis D. 
Rating:
5.0

Customer did not leave a comment.

Pennie E. 
Rating:
5.0

Excellent customer service provided.

phyllis G. 
Rating:
5.0

Customer did not leave a comment.

Nelson J. 
Rating:
5.0

Customer did not leave a comment.

Michelle F. 
Rating:
1.0

Not sure it can be improved. Not enough room to pick up trailer. Wasn't sure if he had the trailer then after some convincing he realized he did have a trailer available. Then we were supposed to have it for 24 hours except he closed at 5 and wasn't open on Sunday so that was impossible so we had to hurry up and get it back before 5. We did contact U-Haul and she did extend our time to Monday but it was impossible to get it back since we both work.

Dean E. 
Rating:
4.0

Customer did not leave a comment.

Christiana M. 
Rating:
4.0

Customer did not leave a comment.

clemente M. 
No reviews have been submitted for this location.

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