Leslie was EXTREMELY helpful and made a TERRIBLE situation work out in the end for us, otherwise we may not have been able to move as scheduled. We booked a long-range 1-way rental online. We arrived at the stated reservation time and our truck was on the lot. There was another customer trying to rent the vehicle and may have had we not arrived at that time. So the location was not aware of our reservation until after we arrived. The vehicle had NOT BEEN CHECKED-IN from it's previous rental and was COMPLETELY FILTHY, both inside and out. Leslie let me borrow her electric blower and I CLEANED THE TRUCK MYSELF. The storage area was full of dirty and debris. The cab was DISGUSTING, with left beverages and food and mud all over. After removing the trash, I drove it to my house and doused the entire cab with cleaner and aired it out before departing on a 15 hour drive. The truck was NOT comfortable, many things in the cab were wrong or not working or just unpleasant. But the FUNDAMENTALS of the truck were fine. The engine worked and went up and down the hills fine and the A/C blew cold.Michael C.
Moving Truck Rental in Houston, TX at Dollar Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Houston, TX 77015
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Awesome customer service.Patsy C.
Very niceVictoria F.
Excellent customer service provided.phyllis G.
Not sure it can be improved. Not enough room to pick up trailer. Wasn't sure if he had the trailer then after some convincing he realized he did have a trailer available. Then we were supposed to have it for 24 hours except he closed at 5 and wasn't open on Sunday so that was impossible so we had to hurry up and get it back before 5. We did contact U-Haul and she did extend our time to Monday but it was impossible to get it back since we both work.Dean E.