Due the hidden location there is a need of UHaul sign
Alvaro M.
Customer Reviews for Double J Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent service and personnel who assisted me with patience and grace.
john W.GreT uhaul location
George G.My reservation was messed up. I had to get a truck immediately. I read reviews for Chandler and they were great. Very helpful and friendly. Other than Corp messing up my reservation my experience could not have been any better
LARRY M.I had no idea it would be so easy and was very convenient and quick! Won't hesitate to rent again when we have the need.
Will M.Ensure that the quoted price that is given when making the reservation online remains the same when the individual gets to the UHAUL location.
Belinda S.Very nice
YOLANDA H.Tony, was very nice and worked with me through this trying time. I would recommend him for a reward!
DONNA T.Location was closed when I got there to drop off but location was very easy to drop off. Had a decent size lot so no issues finding a place to drop off!
Trisha N.Good customer service, but need to check all uhaul products. On inspection of the 6x12 trailer the tires looked looked worn and one back drivers side had a hole in it. Agent said that's the way they're to look. By time I arrived at my destination I had a 3x4 chuck of rubber out of the tire and threads showing. That could of been very dangerous.
JOAN S.Nothing, Tony is top notch
JAMES W.My 20% discount promised to me if I made a reservation was not applied and I am still waiting for my refund.
Derenda H.Double J U-haul in Chandler, OK is great. Tony is great to work with as well.
MONTY P.The best storage unit we have ever had! Tony is the nicest person and very helpful!
brittnay w. | Overall Experiencethis man knows the meaning of cust satisfaction and goes that extra mile to take care of his customers
ROBERT S.Tony is the absolute best in customer service! I've rented from him before, and will again. He should get a U-Haul man of the year award.
JOELLA S.It was great!
Kyle W.Service was outstanding. Tony even gave me his number to call in case I had any problems while using the trailer. Will definitely rent here again!
JOELLA S.Please double check for purchased supplies. We did not receive our furniture pads but they were quick to correct our order and return the funds to our payment method. We appreciate Double J storage very much!
Kelly J.Excellent job.
SCOTT S.This location always goes above and beyond what is expected. I will continue coming back for all my packaging and moving needs!
TIMOTHY M.You won’t anything better than the staff and facility here!
Leslie M. | Overall ExperienceSuper storage and uhaul location
forever quality M.Lovw this storage facility, Tony is always professional and meets you're needs if possible, I definitely recommend this storage facility.
marty r. | Overall ExperienceWe so appreciate the owner's call and his willingness to co to the pick up location if we had trouble with the 24/7 pick process. He walked me through the process over the phone so that o would know what to expect, it being our first time to rent the 24/7 way. Thank you sir!!
Raymond W.Tires were worn on the outside edge. Vehicle is extremely cramped for such a large vehicle. Transmission hump really cuts into leg room. I'm only 5'8" and I was cramped for legroom. That online return procedure doesn't work and is extremely annoying. Even though windows were tightly closed, it was like a wind tunnel.
MICHAEL L.N a
CAROL L.Great storage and uhaul location.
GEORGE G.All was good.
MONTY B.Excellent service
JEFFREY C.Very courteous and and respectful of somebody's time.
Andrzej S.Awesome service. Thanks Toni.
RONALD P.Tony was very kind and helpful! it was a Sunday and we had an emergency. I was so thankful we found a reasonable solution.
rachel B.Perfect experience! This location is simply the best.
Robert A.Very easy process!
CHERI D.It was super easy and Tony was amazing!!
Cindy L.Great uhaul location
Forever Quality M.Awesome welcome! We care. Be safe
Gloria G.very accommodating experience!
Mary C.As always, I have always been happy about all you at U HAUL DO to make the moving experience easy to deal with.
James D.Chandler is my favorite U-Haul location. Outstanding customer service, accurate and accommodating. Best way to improve would be to send other locations to Chandler for training!
Robert A.Great friendly service!! Does it the right way everytime!!
James W.Excellent service from the person who rented the trailer.
william H.The owner manager is a real fine person
gary a. | Overall ExperienceTony went out of his way to help me take care of extra security due to I live out of state. Ty Tony for your kindness and professional service.
mary r. | Overall ExperienceThe person running the place is a very nice guy. Made moving in, and out very easy as well . Overall, I would highly recommend this storage facility.
NICK G. | Overall ExperienceDone business with double j storage before and always had excellent service. Definitely would use them again!!
marty r. | Overall ExperienceVery accommodating! Tony went above and beyond to help me out. Definitely going to be my go to storage place!
MARCY M. | Overall ExperienceIt was great to have a place for safe storage....
TIM F. | Overall ExperienceVery great service.
Privacy R. | First ImpressionsClean
Privacy R. | First ImpressionsUnit was as expected. But floor level is well above ground level. There is six inch drop from the units to the ground. Self-storage pathways between the units should be paved.
Privacy R. | First Impressions