Customer Reviews for Double J Storage
(U-Haul Neighborhood Dealer)

333 reviews

111 N Sandy Ln Ste C   Chandler, OK 74834
(behind Austin cory state farm insurance)

(405) 258-2570

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 4 pm
  • Sun: 8 am - 11 am

Services at this Location:

Contact Us

(405) 258-2570

111 N Sandy Ln Ste C
Chandler, OK 74834
(behind Austin cory state farm insurance)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 4 pm
  • Sun: 8 am - 11 am
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Due the hidden location there is a need of UHaul sign

Alvaro M. 
Rating:
5.0

Excellent service and personnel who assisted me with patience and grace.

john W. 
Rating:
5.0

GreT uhaul location

George G. 
Rating:
5.0

Customer did not leave a comment.

Anthony J. 
Rating:
5.0

My reservation was messed up. I had to get a truck immediately. I read reviews for Chandler and they were great. Very helpful and friendly. Other than Corp messing up my reservation my experience could not have been any better

LARRY M. 
Rating:
5.0

Customer did not leave a comment.

Sandra C. 
Rating:
4.0

Customer did not leave a comment.

Tacie S. 
Rating:
3.0

Customer did not leave a comment.

Cody D. 
Rating:
3.0

Customer did not leave a comment.

Charles T. 
Rating:
5.0

Customer did not leave a comment.

mike H. 
Rating:
5.0

Customer did not leave a comment.

mike H. 
Rating:
5.0

I had no idea it would be so easy and was very convenient and quick! Won't hesitate to rent again when we have the need.

Will M. 
Rating:
4.0

Ensure that the quoted price that is given when making the reservation online remains the same when the individual gets to the UHAUL location.

Belinda S. 
Rating:
5.0

Customer did not leave a comment.

Tim M. 
Rating:
5.0

Very nice

YOLANDA H. 
Rating:
5.0

Tony, was very nice and worked with me through this trying time. I would recommend him for a reward!

DONNA T. 
Rating:
5.0

Customer did not leave a comment.

ROBERT W. 
Rating:
5.0

Customer did not leave a comment.

TAYLOR S. 
Rating:
5.0

Customer did not leave a comment.

THOMAS G. 
Rating:
5.0

Customer did not leave a comment.

DAVID G. 
Rating:
5.0

Customer did not leave a comment.

MARK P. 
Rating:
5.0

Customer did not leave a comment.

Mark P. 
Rating:
4.0

Customer did not leave a comment.

RANDY R. 
Rating:
5.0

Location was closed when I got there to drop off but location was very easy to drop off. Had a decent size lot so no issues finding a place to drop off!

Trisha N. 
Rating:
5.0

Customer did not leave a comment.

Dana B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANTHONY J. 
Rating:
3.0

Good customer service, but need to check all uhaul products. On inspection of the 6x12 trailer the tires looked looked worn and one back drivers side had a hole in it. Agent said that's the way they're to look. By time I arrived at my destination I had a 3x4 chuck of rubber out of the tire and threads showing. That could of been very dangerous.

JOAN S. 
Rating:
5.0

Customer did not leave a comment.

LARRY B. 
Rating:
5.0

Customer did not leave a comment.

STEWART L. 
Rating:
5.0

Customer did not leave a comment.

Danny W. 
Rating:
5.0

Customer did not leave a comment.

Roberta D. 
Rating:
5.0

Customer did not leave a comment.

Gena A. 
Rating:
5.0

Nothing, Tony is top notch

JAMES W. 
Rating:
4.0

My 20% discount promised to me if I made a reservation was not applied and I am still waiting for my refund.

Derenda H. 
Rating:
5.0

Customer did not leave a comment.

rosalie W. 
Rating:
5.0

Double J U-haul in Chandler, OK is great. Tony is great to work with as well.

MONTY P. 
Rating:
5.0

Customer did not leave a comment.

SCOTT S. 
Rating:
5.0

Customer did not leave a comment.

forever quality M. 
Rating:
5.0

Customer did not leave a comment.

david l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERTO M. 
Rating:
5.0

Customer did not leave a comment.

Albert M. 
Rating:
3.0

Customer did not leave a comment.

JENNIFER S. 
Rating:
5.0

The best storage unit we have ever had! Tony is the nicest person and very helpful!

brittnay w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SARAH J. 
Rating:
5.0

this man knows the meaning of cust satisfaction and goes that extra mile to take care of his customers

ROBERT S. 
Rating:
5.0

Tony is the absolute best in customer service! I've rented from him before, and will again. He should get a U-Haul man of the year award.

JOELLA S. 
Rating:
5.0

It was great!

Kyle W. 
Rating:
5.0

Service was outstanding. Tony even gave me his number to call in case I had any problems while using the trailer. Will definitely rent here again!

JOELLA S. 
Rating:
5.0

Please double check for purchased supplies. We did not receive our furniture pads but they were quick to correct our order and return the funds to our payment method. We appreciate Double J storage very much!

Kelly J. 
Rating:
3.0

Customer did not leave a comment.

JACK S. 
Rating:
5.0

Customer did not leave a comment.

DARREN W. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Excellent job.

SCOTT S. 
Rating:
5.0

Customer did not leave a comment.

JAMES K. 
Rating:
5.0

Customer did not leave a comment.

AARON M. 
Rating:
4.0

Customer did not leave a comment.

DONALD G. 
Rating:
5.0

This location always goes above and beyond what is expected. I will continue coming back for all my packaging and moving needs!

TIMOTHY M. 
Rating:
5.0

Customer did not leave a comment.

JASPER B. 
Rating:
5.0

Customer did not leave a comment.

tara m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHERRIE B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEPHEN N. 
Rating:
5.0

You won’t anything better than the staff and facility here!

Leslie M.  |  Overall Experience 
Rating:
5.0

Super storage and uhaul location

forever quality M. 
Rating:
5.0

Lovw this storage facility, Tony is always professional and meets you're needs if possible, I definitely recommend this storage facility.

marty r.  |  Overall Experience 
Rating:
5.0

We so appreciate the owner's call and his willingness to co to the pick up location if we had trouble with the 24/7 pick process. He walked me through the process over the phone so that o would know what to expect, it being our first time to rent the 24/7 way. Thank you sir!!

Raymond W. 
Rating:
5.0

Customer did not leave a comment.

JAMES T. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH L. 
Rating:
3.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Tires were worn on the outside edge. Vehicle is extremely cramped for such a large vehicle. Transmission hump really cuts into leg room. I'm only 5'8" and I was cramped for legroom. That online return procedure doesn't work and is extremely annoying. Even though windows were tightly closed, it was like a wind tunnel.

MICHAEL L. 
Rating:
5.0

Customer did not leave a comment.

Rickey C. 
Rating:
5.0

N a

CAROL L. 
Rating:
5.0

Customer did not leave a comment.

Joshua V. 
Rating:
5.0

Great storage and uhaul location.

GEORGE G. 
Rating:
5.0

Customer did not leave a comment.

OSCAR M. 
Rating:
5.0

All was good.

MONTY B. 
Rating:
5.0

Excellent service

JEFFREY C. 
Rating:
5.0

Customer did not leave a comment.

KATHERINE W. 
Rating:
5.0

Customer did not leave a comment.

Mary C. 
Rating:
5.0

Customer did not leave a comment.

PETER T. 
Rating:
5.0

Customer did not leave a comment.

Jared S. 
Rating:
5.0

Customer did not leave a comment.

Darren L. 
Rating:
5.0

Customer did not leave a comment.

DAVID L. 
Rating:
5.0

Customer did not leave a comment.

RANDALL S. 
Rating:
5.0

Very courteous and and respectful of somebody's time.

Andrzej S. 
Rating:
5.0

Awesome service. Thanks Toni.

RONALD P. 
Rating:
4.0

Customer did not leave a comment.

keely W. 
Rating:
5.0

Tony was very kind and helpful! it was a Sunday and we had an emergency. I was so thankful we found a reasonable solution.

rachel B. 
Rating:
5.0

Perfect experience! This location is simply the best.

Robert A. 
Rating:
5.0

Very easy process!

CHERI D. 
Rating:
5.0

It was super easy and Tony was amazing!!

Cindy L. 
Rating:
5.0

Customer did not leave a comment.

JOHN J. 
Rating:
5.0

Great uhaul location

Forever Quality M. 
Rating:
5.0

Customer did not leave a comment.

Stephanie W. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
4.0

Awesome welcome! We care. Be safe

Gloria G. 
Rating:
5.0

very accommodating experience!

Mary C. 
Rating:
5.0

As always, I have always been happy about all you at U HAUL DO to make the moving experience easy to deal with.

James D. 
Rating:
5.0

Chandler is my favorite U-Haul location. Outstanding customer service, accurate and accommodating. Best way to improve would be to send other locations to Chandler for training!

Robert A. 
Rating:
3.0

Customer did not leave a comment.

Lewis B. 
Rating:
5.0

Great friendly service!! Does it the right way everytime!!

James W. 
Rating:
1.0

Customer did not leave a comment.

Ronald P. 
Rating:
4.0

Customer did not leave a comment.

Carylee E. 
Rating:
5.0

Customer did not leave a comment.

Stephen W. 
Rating:
5.0

Customer did not leave a comment.

cheryl S. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

THERESE C. 
Rating:
5.0

Excellent service from the person who rented the trailer.

william H. 
Rating:
5.0

The owner manager is a real fine person

gary a.  |  Overall Experience 
Rating:
5.0

Tony went out of his way to help me take care of extra security due to I live out of state. Ty Tony for your kindness and professional service.

mary r.  |  Overall Experience 
Rating:
5.0

The person running the place is a very nice guy. Made moving in, and out very easy as well . Overall, I would highly recommend this storage facility.

NICK G.  |  Overall Experience 
Rating:
5.0

Done business with double j storage before and always had excellent service. Definitely would use them again!!

marty r.  |  Overall Experience 
Rating:
5.0

Very accommodating! Tony went above and beyond to help me out. Definitely going to be my go to storage place!

MARCY M.  |  Overall Experience 
Rating:
5.0

It was great to have a place for safe storage....

TIM F.  |  Overall Experience 
Rating:
5.0

Very great service.

Privacy R.  |  First Impressions 
Rating:
3.0

Clean

Privacy R.  |  First Impressions 
Rating:
3.0

Unit was as expected. But floor level is well above ground level. There is six inch drop from the units to the ground. Self-storage pathways between the units should be paved.

Privacy R.  |  First Impressions 
No reviews have been submitted for this location.

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