Customer Reviews for Doug Pearson Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Doug Pearson Auto

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evan D.
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Customer did not leave a comment.

Robert S.
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Nothing, getting there and was looked after righthe away. Trailer was ready to go. Awesome customer service!

Sandra M.
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Paul T.
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The people were very friendly and courteous. I would definitely recommend this establishment

Wayne P.
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Didnt see why had to put gas in vehicle and pay mileage rate too... other than that all went well

Roger B.
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JODY S.
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adam J.
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Anthony D.
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adam J.
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Craig R.
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Check in was frustrating. Took 45 min.

Trent B.
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paul B.
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Place was not clean at all

Marcel P.
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Elisabeth O.
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MURRY B.
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The box inside was very dirty

Reed R.
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Cristian P.
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Kevin W.
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Samuel C.
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Very prompt and Friendly

Hannah H.
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I was ignored for the first 5 mins I was in the shop. Owner had to book me even though I prebooked online. He was distracted the entire time he served me. He “warmed up” the truck for 20 mins (gas I had to pay for) without telling me. Also did not set the mileage correctly & I am still dealing with getting my money back (they overcharged me by 100mi or $45). The man in front of me had his deal done “under the table” and paid cash. Did not have to give license. Did not book on computer.

JEROME L.
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Excellent service ! very helpful and kind

Samantha G.
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Shawn C.
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clair praught D.
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Joseph B.
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alexey N.
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MICHEAL A.
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derrick A.
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Michael T.
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The truck was muddy in the cargo area, and the cab had coffee stains and smelled of tobacco smoke and it must have had a gas leak someone, you could smell it.

VALERIE M.
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Customer did not leave a comment.

Mark C.
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It is a garage - and the counter is small - lots of smoking - so it was to be expected. However, the staff were so very polite! The lady had a hard time as the trailer number was off - but I am sure that was due to the many errors made in picking up the truck. She was diligent and succeeding. I felt badly for her - she tried hard. She was so good!

jon O.
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Rosalie B.
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Katherine V.
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PAUL M.
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since the location, I had booked to pick up the truck and autotransporter didn't have the auto transporter, I had to drive an extra hour to get one(adding 2 hours to the trip). On arrival, I expected the equipment ready to go and inspected. They were almost surprised to see me, and the autotransporter was in a field. When the car to be transported was loaded, we discovered the transporter had a flat tire, with a 1-inch fragment of a 1/4" bolt embedded in the tire and another piece rattling around inside it. 90 minutes to wait for roadside assistance to come and replace an unrepairable tire turned a day trip into an overnighter with an extra hotel room added to the cost. If I had to do again, I would probably have a tow company deliver the car as the savings I anticipated by going to pick up the car myself was offset by 3 1/2extra hours traveling, extra fuel costs and the expense of a hotel room

MARTIN M.
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Customer did not leave a comment.

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