I don't believe the location marked down the correct information of the mileage on the vehicle. I was charged for going 199 miles over the 131 miles I had included with the rental, which isn't possible. The mileage and fuel was never gone over with me. I should have and wish I would have taken a picture when I got into the uhaul for proof, but it had skipped my mind (clearly a mistake on my end).Lincoln C.
Moving Truck Rental in Perth-Andover, NB at Doug Pearson Auto
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Perth-Andover, NB E7H1Z1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Your billing invoice system is a joke, I gave my credit card when I picked up the vehicle which had no fuel in it, then after the move, months later get a letter from a collection agency for a $127, how do you pay a bill if you have no idea you owe it, its an insult, never again UHaulKEVIN B.
This place was amazing very professional will go back again!Mac R.
Bullshit operation, and its not the operator in Perth, it Uhaul as a company. I paid with a credit card the day I picked up a truck that had no fuel in it, dropped it off with more fuel than was in it, it was my understanding the transaction was complete, then Nov 12th I get a letter from a collection agency saying I owe $127 more, the whole booking process is a joke, and then get a letter from a collection agency for an amount I had no idea I owed, NEVER AGAIN UHAUL YOU ARE AN INSULT.Kevin B.
Nothing, getting there and was looked after righthe away. Trailer was ready to go. Awesome customer service!Robert S.
The people were very friendly and courteous. I would definitely recommend this establishmentPaul T.
Didnt see why had to put gas in vehicle and pay mileage rate too... other than that all went wellWayne P.
Check in was frustrating. Took 45 min.Craig R.
Place was not clean at allpaul B.
The box inside was very dirtyMURRY B.
Very prompt and FriendlySamuel C.
I was ignored for the first 5 mins I was in the shop. Owner had to book me even though I prebooked online. He was distracted the entire time he served me. He â€œwarmed upâ€ the truck for 20 mins (gas I had to pay for) without telling me. Also did not set the mileage correctly & I am still dealing with getting my money back (they overcharged me by 100mi or $45). The man in front of me had his deal done â€œunder the tableâ€ and paid cash. Did not have to give license. Did not book on computer.Hannah H.
Excellent service ! very helpful and kindJEROME L.
The truck was muddy in the cargo area, and the cab had coffee stains and smelled of tobacco smoke and it must have had a gas leak someone, you could smell it.Michael T.
since the location, I had booked to pick up the truck and autotransporter didn't have the auto transporter, I had to drive an extra hour to get one(adding 2 hours to the trip). On arrival, I expected the equipment ready to go and inspected. They were almost surprised to see me, and the autotransporter was in a field. When the car to be transported was loaded, we discovered the transporter had a flat tire, with a 1-inch fragment of a 1/4" bolt embedded in the tire and another piece rattling around inside it. 90 minutes to wait for roadside assistance to come and replace an unrepairable tire turned a day trip into an overnighter with an extra hotel room added to the cost. If I had to do again, I would probably have a tow company deliver the car as the savings I anticipated by going to pick up the car myself was offset by 3 1/2extra hours traveling, extra fuel costs and the expense of a hotel roomPAUL M.