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LARRY A
Customer Reviews for Downtown Beverage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The hand truck wheels were very loose, sloppy, wobbly and noisy.
Kenneth WEasy to grab a U-Haul to handle what I needed the store employee was fast and efficient when setting up the rental over the phone and the pickup and turn in was just as quick and simple I probably spent 15 total minutes over the 3 interactions and was able to get all of what I needed moved for a reasonable price would recommend and will return next time i am in need of a truck
ISAAK SSuper friendly check in and check out. We would rent from this location again. Thank you!
NICHOLAS CN/A
Nick CYour people are excellent, courteous, knowledgeable, very helpful. Your automated systems are not great unfortunately. For example it seemed pretty clear that I had made a reservation to pick up a truck in my home town. However when I spoke to a scheduling rep I was told this was not the case, and the nearest truck was 2 hours away from me. The very nice scheduling rep found a truck 1/2 hour closer which was helpful. So again, your people are great, your software is not good.
Jason P