Check the equipment before rental. The wheel to our hand truck (dolly) fell off after one movement of boxes it appears that the wasn't a cotter key or it was installed improperly. I found the washer and used a piece of coat hanger to make it work. It was just a small over sight, but could of been pretty irritating to someone without maintenance knowledge.DONALD D.
Customer Reviews for Doylestown Hideaway Storage
(U-Haul Neighborhood Dealer)
Doylestown, PA 18902
(Behind the Doylestown Airport)
Services at this Location:
- Mon-Sun: 8 am - 5 pm
Special Operating Hours
- 9/25/2021: 8:00 am - 2:00 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.ROGER H.
The customer service at this location was friendly and efficientJOHN S.
The woman at the desk was excellent!William S.
Customer did not leave a comment.mary C.
Customer did not leave a comment.Lauren D.
Easy pick up and drop off. Very friendly staff. Smooth transaction.Terry M.
Michele was awesomedale E.
Great service. Very nice location. Very welcoming and helpful. Thank you for being open on Sunday!JEFFREY M.
Customer service was above expectations - and very much appreciated!SEAN G.
Customer did not leave a comment.LEEANN M.
They were closed but the online dropoff was quick and simple.JULIAN B.
Very friendly stuff, trailer had a problem with a leaking rear door seal which I was not aware. Otherwise, a perfect experience.ALBERT R.
Customer did not leave a comment.KAISER R.
Easy and great experience and would like to give a shout out to Shelby, the young lady who helped me. Super professional and very pleasant to deal with! Thanks so much! I would totally use Uhaul and this location again!julius L.
The experience here was seamless. Super nice and super accommodating! Thank you!PAULA C.
She's great!JUAN D.
Very nice and helpful!!JUAN D.
Customer did not leave a comment.WILLIAM M.
A perfect experience.MARCELLA F.
Customer did not leave a comment.Isabelle M.
Customer did not leave a comment.Jordan G.
Nothing.....Michelle is Wonderful!JOHN V.
Easy rental. Not ce people. Very helpful. Overall good experience.DARCIE M.
I can't say enough great things about this U-Haul location. The staff are incredibly helpful. I have now rented through them two times and their customer service is above and beyond the vast majority of businesses.Jennifer C.
Customer did not leave a comment.PETER Z.
Fix your phone system so when you breakdown with the truck you can speak to a live person. What a nightmare this past weekend when the truck blow a tire. I was stuck for 4 and a half hours on side of the PA TURNPIKE. I took me nearly an hour to the website to acknowledge me and figure out where I was.KEVIN C.
Michelle took care of all my moving needs!COLIN W.
Customer did not leave a comment.ROBERT S.
Great customer serviceAMINE I.
Customer did not leave a comment.Jonathan J.
The agent was super helpful and friendly.ROBERT L.
Customer did not leave a comment.Filmore O.
Customer did not leave a comment.Clark S.
Everything was totally acceptable. Thank you.EDWIN H.
Customer did not leave a comment.MAUREEN M.
My ex wife has rented from this location an now I have and we both would not rent from anyone else. There's no need to this places is excellent!THOMAS O.
Super helpful and friendly staffSarah S.
Customer did not leave a comment.Karl K.
Customer did not leave a comment.Andrew H.
Thanks you.TREVOR F.
Customer did not leave a comment.KELLY H.
Over the years I Used Uhaull a few timesâ€¦ it's amazing how your business program worksâ€¦HANS M.
They were very friendly and went out of their way to be helpful.Michael D.
Customer did not leave a comment.NICHOLAS C.
Customer did not leave a comment.Shawna C.
Customer did not leave a comment.SCOTT J.
Friendly young woman who runs this location made it fun and easy! Have rented here several times. Highly recommend!PATRICK C.
Customer did not leave a comment.DAVID F.
Staff is excellent. Extremely helpful. Will be renting from them again. ThanksTREVOR F.
Michelle was very helpful. Very convenient.JAMES M.
Everything was amazing- Michelle was so kind, understood my needs, and went above and beyond throughout the entire process!VICTORIA M.
Excellent pickup and drop off experience.MICHAEL D.
The truck was in not so fair shape but it got the job done. Price was great. Will use again when need it. Thanks!!!!!Marco M.
So kind and professional! An unexpectedly wonderful experience during a stressful time!JODI S.
Customer did not leave a comment.Glenn S.
Excellent customer service. Im glad to rent it here.Juan A.
Doylestown Hideaway was friendly, organized and well stocked. They were awesome.Dave M.
Customer did not leave a comment.Max M.
Customer did not leave a comment.dennis F.
Customer did not leave a comment.JOHN N.
Customer did not leave a comment.EUGENE H.
Michelle is always very helpful whenever I'm renting a truck or van. Excellent customer service!JOHN K.
Michelle is great!SEAN S.
Customer did not leave a comment.Matthew R.
This place is great. People were kind, courteous and extremely helpful. No improvements required, keep up the great work and thank you for a pleasant experience.CHRISTOPHER T.
Very friendly and accommodating.Alexander B.
Michelle took care of all my moving needs. Even provided me with complimentary tie down straps.COLIN W.
Customer did not leave a comment.Marcus W.
Top notch customer service from friendly professionalsCHRISTOPHER D.
Very accommodating!!!Francesca F.
Customer did not leave a comment.WILLIAM L.
Customer did not leave a comment.MEGAN S.
Customer did not leave a comment.MINOR H.
Very nice! Nice people!ðŸ˜ŽJEANNE D.
Michelle is very knowledgeable! This location is very friendly and works hard to make your move easier! They go above and beyond.COLIN W.
Customer did not leave a comment.PAUL Z.
Only location open on a Saturday in my local area, Lambertville! Had vehicles available! Pleasant and VERY accommodating! Do to an issue with Home Depot Truck Rental (don't recommend ever using Home Depot) at the last minute, this uhaul location saved my sons moving day!! Already recommended to others.Lisa V.
Customer did not leave a comment.Rick G.
Customer did not leave a comment.Michael G.
Customer did not leave a comment.Victor C.
Customer did not leave a comment.MARK L.
No one present. Had to do drop off on line.ALLAN B.
UHaul app was SUPER slow. Agent helped to get me out quickly. Thank you!!! Please fix performance of app :(STANISLAUS G.
Employees were super friendly and accommodating to my scheduleHOWARD H.
Excellent service but it was over 60 miles from house. To farScott E.
The staff are all very friendly and helpful. I really like the ease of going in and out of my storage unit. I would highly recommend this facility!ELIZABETH K. | Overall Experience
Customer did not leave a comment.Todd J.
Customer did not leave a comment.Zachariah Q.
EVERY U-haul location should take lessons from this one. They were absolutely perfect in every way. I will not rent from any other UHaul in the future except this location due to all the problems I had with other locations/reservations for the same move.JAMES S.
Michelle was great to work with!TODD J.
Customer did not leave a comment.RICHARD W.
Easy, Fast and Professional. Thanks.John M.
Very good. ServiceNEFTALI R.
The best experience ever. Would recommend this pick up location to everyone.Tommy S.
What a great transaction!! The women at the front desk was beyond helpful and cheerful. The truck was in great shape and clean. Well done!!PAUL Z.
Quick pick up process!CLINT C.
Just better understanding if rental of moving pads or buy themMICHAEL B.
The staff here is exceptionally friendly and helpful and I was extremely pleased and would go back again.Jonathan H.
Customer did not leave a comment.SANDRA W.
Customer did not leave a comment.RICHARD S.
Great place for boat/rv storage; easy to maneuver and park;RICHARD M. | Overall Experience
Best bucks county storage facility I’ve used.CAMERON H. | Overall Experience
Amazing customer service.Jodi M. | Overall Experience
Customer did not leave a comment.Dan B. | Overall Experience
The gurls in the office are friendly fabulous and extremely knowledgable.Penny S. | Overall Experience
Customer did not leave a comment.Hannah Y. | Overall Experience
Customer did not leave a comment.Karen and Scott F. | Overall Experience
Very accommodating and reasonably pricedRICHARD W. | Overall Experience
Michelle was the best. Super friendly and helped me from beginning to end :)Kim A. | Overall Experience
The staff here is exceptionally friendly and helpful. This is my go-to spot for storage and U-Haul trucks and supplies.Beverly S. | Overall Experience
Michelle was great and I'll be back when space is needed again. Thanks for a pleasant experience.MICHAEL I. | Overall Experience
Great people great space. Haven`t put my belongings in yet. There prices are the most reasonable in the area. Very polite staffALLISON M. | First Impressions