Customer Reviews for Drescher Auto Body
(U-Haul Neighborhood Dealer)

54 reviews

218 Butler Rd   Saxonburg, PA 16056

(724) 352-7599

Hours

  • Mon–Fri
    9 am–5 pm
  • Saturday
    9 am–12 pm
  • Sunday
    10 am–1 pm

Services at this Location:

Contact Us

(724) 352-7599

218 Butler Rd
Saxonburg, PA 16056

Services at this Location:

Hours

  • Mon–Fri
    9 am–5 pm
  • Saturday
    9 am–12 pm
  • Sunday
    10 am–1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

William L. 
Rating:
5.0

Bill Drescher goes over and above in helping his customers. Highly recommend rentals from him.

Karen S. 
Rating:
4.0

Customer did not leave a comment.

Trevor R. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

nothing everything was fast and easy

Richard O. 
Rating:
3.0

Customer did not leave a comment.

Donald T. 
Rating:
4.0

Customer did not leave a comment.

JEFFREYADOLPH S. 
Rating:
5.0

Customer did not leave a comment.

Jon C. 
Rating:
5.0

Customer did not leave a comment.

Karen S. 
Rating:
5.0

Customer did not leave a comment.

Karen S. 
Rating:
5.0

Customer did not leave a comment.

Karen S. 
Rating:
5.0

Customer did not leave a comment.

PENNEY R. 
Rating:
5.0

I scheduled my truck for 8:30am but had to call the gentleman to come in early since the business didn't open until 9am. If the place doesn't open until 9 why would uhaul schedule my pickup time at 8:30 ?????

Doug K. 
Rating:
5.0

Customer did not leave a comment.

DENNIS L. 
Rating:
5.0

Bill was great to work with. He was able to accommodate our needs on short notice. The truck was in excellent condition. Super clean.

Karen S. 
Rating:
5.0

Customer did not leave a comment.

Daniel N. 
Rating:
5.0

Great service.

danny Y. 
Rating:
4.0

Customer did not leave a comment.

Conrad G. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH S. 
Rating:
4.0

Customer did not leave a comment.

garth Y. 
Rating:
3.0

I'm not sure how this became the drop off location when there are other U-haul locations less than half the distance from my home. I rented another truck on June 4th and the location was approx 10 minutes from my home. Two weeks later I have a drop off location approx 25/30 minutes from my home. Miles away wasn't the issue. The route to get there involved back country roads many of which were oil and chip roads. Using more suitable roads would have added approx 20 minutes to the trip each direction.

Dave C. 
Rating:
3.0

The service I received when picking up my rental was outstanding. The location, however, lacks visual appeal.

Glenn R. 
Rating:
5.0

My only complaint is not about this location per se, but about the UHaul process. I had reserved the truck for pickup at 8am at a location about 10 minutes from my house, but you switched us to this location at 9am about 40 minutes from my house. So it cost me an additional hour in travel time, and we got started an hour later due to the pickup time change. You should be responsible for getting the truck to the selected pick-up point.

Thomas K. 
Rating:
5.0

Customer did not leave a comment.

Deborah M. 
Rating:
5.0

Customer did not leave a comment.

DENNIS L. 
Rating:
4.0

Customer did not leave a comment.

William S. 
Rating:
4.0

The owner was very helpful.

Alan S. 
Rating:
5.0

Customer did not leave a comment.

VICTOR M. 
Rating:
5.0

Bill was efficient and got me on my way quickly.

Robert P. 
Rating:
5.0

Truck was clean,service was excellent,easy pick up and drop off

WILLIAM S. 
Rating:
5.0

Nice and convenient area for a pick up and drop for the Sarver and Saxonburg areas.

Marion T. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Great customer service. Bill was very helpful and made sure I got everything I needed and that it was already. He help me save time and miles. Very helpful.

Kyle K. 
Rating:
5.0

Customer did not leave a comment.

Adriann C. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
1.0

Says one thing than does another Not a honest company

Elijah E. 
Rating:
5.0

Customer did not leave a comment.

Carol M. 
Rating:
4.0

Open and easy to park and drop off the U-Haul.

Nicholas L. 
Rating:
5.0

It is possible the truck may have needed a tune-up. The service and cleanliness was very good, however.

cheri G. 
Rating:
1.0

The gentleman asked if I would be returning it to him and I said I'd try. On 10/18/2021 he called me and told me I had to return it to him after I had returned it to a closer u-haul dealer. I'm never using u-haul again for moving purposes.

ETHAN B. 
Rating:
3.0

Customer did not leave a comment.

Benjamin F. 
Rating:
5.0

Customer did not leave a comment.

Joshua H. 
Rating:
5.0

Customer did not leave a comment.

Norman P. 
Rating:
5.0

Customer did not leave a comment.

Peter K. 
Rating:
5.0

Customer did not leave a comment.

Brian J. 
Rating:
4.0

Customer did not leave a comment.

DALELEE N. 
Rating:
5.0

Deliver on what you say your gonna do.

STEPHEN S K. 
Rating:
4.0

Customer did not leave a comment.

Howard B. 
Rating:
4.0

Easy drop off; I returned it early and it was simple.

Karen S. 
Rating:
3.0

Customer did not leave a comment.

PATSY C. 
Rating:
3.0

I am very upset with how the process of getting the U-Haul went. I will probably not use U-Haul again in the future or recommend it to people unless something is done with how horrible this situation was. Besides not getting the size truck that was reserved months ago (not sure why you even allow reservations if you do not honor them), I was sent an e-mail to go to Saxonburg instead of the original location that was chosen. Then a couple of hours later I received another e-mail to go to Glenshaw. I arrived at Glenshaw that morning of the move and was told my U-Haul was in Saxonburg. Moving is very stressful to start and you guys did nothing but make it worse. The only saving grace was the gentlemen I dealt with at both locations were very nice and apologetic. The fact that you can not honor reservations, and change locations on a dime is a horrible business model. $50 compensation means nothing to me for everything you put myself and my family through on moving day. We could not fit all of our possessions, we had to make multiple trips with other vehicles and overall this cost us way more money with how bad you guys jerked us around.

Justin R. 
Rating:
3.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

WhenI made reservation it was not clear that the location where I thought I was getting teh truck was not guaranteed and my plan had to be significantly changed to go to the alternate location - not convenient.

Rebecca M. 
Rating:
5.0

Customer did not leave a comment.

Stephen C. 
No reviews have been submitted for this location.

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