Customer Reviews for Duff's Tire & Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Duff's Tire & Auto

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JEFFREY S.
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Used this location 3 times great service easy drop off

Ted T.
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Have the previous customer clean the back. I had to spend 20 minutes sweeping and moping the back of it and it took about 6 swifter moping pads to do it. I have pics. Other than that, it was recommendedable.

Jeffrey S.
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Customer did not leave a comment.

tim T.
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heather B.
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Terry L.
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Very simple to drop off.

Merl S.
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Customer did not leave a comment.

Steven M.
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Duff Uhaul was ok. Duff struggle with the billing and paperwork, said it was a new program. Probably needs some more training. My beef is with Corporate. I wanted to pick up the truck in Highland IL. The customer service agent argued with me when I asked for a truck in Highland. "That's just the way it is" I am the customer. I needed the truck, so I had to bend. I rate my experience with Corporate at best was a "D".

SCOTT K.
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Customer did not leave a comment.

chris D.
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NED J.
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Ryan K.
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Michele L.
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Didn't explain mileage, even though we were very clear on our destination resulting in a $30. Very dissatisfied

Lori W.
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They made the check in process extremely friendly and quick....

Natalee R.
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Customer did not leave a comment.

Matthew S.
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I had one trailer light out when I picked it up. I fixed that myself. Also, it would have been helpful to have a jack stand to set the trailer hitch on when I dropped it off. The guys at the shop were super friendly and accommodating.

Anthony G.
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I had to pay more money on mileage because I had to travel to another town to pick up and take truck back when I stopped at the uhaul place in highland on Wednesday far a Saturday pick up I thought they should have got the truck there far me to pick up it was a one day use that I had to pay far more mileage because of this

kevin M.
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They went above and beyond for us i couldn't suggest anything to improve their service. I would highly recomend their facility. We were up against a horrible time frame with no truck and Duffs came thru for us thank you so much for your service. Melissa Meyer

brit M.
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great place

KENNY P.
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Customer did not leave a comment.

Jared B.
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Do a walk around, of the vehicle, when picking up. Clarify charges and any refunds...

Christine S.
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Customer did not leave a comment.

Nakita R.
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Extremely professional very compassionate and friendly

KEN D.
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Great service, thanks.

CORAL C.
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I was pleased with the way everything was taken care of. I would like to speak to someone if you are available. My number is 618-654-6133.

Norman C.
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After hours drop off available. Ample parking space was available as was the key drop box.

Mark B.
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Truck was ready and clean. Paperwork was done quickly and efficiently.

Doug W.
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Customer did not leave a comment.

matt S.
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ANTHONY F.
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carey A.
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just check the brakes when you are driving a 15 footer. I hit the brakes and the truck would pull to the right. Also it is super noisy.

chris D.
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SHARON L.
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KENNETH J.
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John S.
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the ramp that slides out the back on this truck needs to be maintained. it is hard to pull out and sits crooked.

WILLIAM R.
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Customer did not leave a comment.

GREG C.
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Everyone was pleasant to deal with,on the phone and in person. Graet truck- great price- great overall experience Greg Cook

ANGEL B.
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Lower your prices on mileage! I had to move a couch from point A to point B I hade the truck for maybe 2 hours at the most and paid over 80 dollars not including gas. It's rediculous. Next time I'll be using someone else but the location you had the truck at the people were great.

PATRICIA K.
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Customer did not leave a comment.

LOUIS L.
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Keep up the good work!

TRULA S.
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Customer did not leave a comment.

ray W.
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ANTHONY G.
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DAVE T.
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BARBARA F.
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It was just what I needed!

IVAN B.
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Customer did not leave a comment.

TERRY G.
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SUSAN M.
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GREAT PEOPLE TO WORK WITH THANKS

KERRY G.
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Customer did not leave a comment.

CRAIG W.
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Trash left in truck cab and in truck body

DAN H.
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THis store have no idea what they were doing. It took a long time to get the rental done and I had the wrong paper work (I was told this by the guy where I returned the trailer) and I didn't get any help hooking up the trailer when I left.

RICHARD B.
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Customer did not leave a comment.

ARTHUR D.
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The people are very slow. They did not know how to hook up the trailer I rented. And then when I returned it they didn't know they needed to look at it before I could end my contract.

No reviews have been submitted for this location.

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