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Paula Gilbert
Customer Reviews for Dulle Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This place has been great every time we've used them. I did however have a $250 uhaul certificate and they weren't able to use that towards my rental.
Dana GranadosUhaul made the job way easier
Scott HERITAGEDeciding to move from Missouri to North Carolina with a twelve day window I was overwhelmed but Polly and Brian were the most incredible people I have ever met in the service industry. They were not only warm and welcoming when I arrived but made my experience in renting and moving very satisfying. They assisted me with moving supplies, suggestions on the rental, offered assistance in packing and loading etc. He brought me additional blankets, boxes as needed and let me know that I was not alone in my endeavors. Brian helped me for two days with loading my truck and asked for nothing. He made sure I was set with my travel plans along the way, explained the truck in its entirety and made me feel safe in my travels. When I wound up having items that were not going to make it onto he truck, Brian personally found me a truck and trailer as well as a storage unit for short term rental. He made all arrangements and brought the paperwork to me. What an amazing man! My faith in humanity was restored with our encounter. I cannot remember ever feeling so at ease with such a stressful situation. I would recommend Dulle Mini Storage to anyone and everyone who needed their services. I am a grateful, satisfied customer and plan to write reviews on every platform! Best UHaul I have ever used.
jacqui warnerWent above and beyond to help my situation!! Definitely be back when I need them.
William ShoopmannExcellent help! Went above and beyond to help my situation!!
William ShoopmannGreat service. Highly recommend.
Dwight NelsonThis place was amazing. Hands down the best. if I didn't go here, I would have been robbed by UHAUL. He assisted us with the mileage replacement since I had to drive more than 40 miles to pick up a truck. This is the only place I would go today.
Tracie ShautDidn’t explain the miles to us and didn’t highlight that info on ONlY 54 miles,, we tried to give him an address he refused( oh it’s ok I’ll just put one) we repeatedly told him we were going to Saint Robert exit 163 road ranger….😡 unfortunately they are all independently owned!
REGINA SWEATfriendly and great customer service
Joel LippI had excellent customer service with getting and returning the car dolly.
Mary Muelleryes I would recommend this location to all needing to rent The agent made sure that I was comfortable with equipment ,went out of his way to make sure drop off would be convenient for my time schedule. When I rent in the Lake of the Ozarks region I'll be back
daniel stegemanWent like it was supposed to. No problems.
John ParkerVery friendly and great customer service. If I need to rent another this would be my first choice to go to.
Justin KoehlerWhen the customer is to make a long distance one way, it would be preferable to let them know the truck does not have cruise control. That was a major issue for my leg, foot, and ankle. I was a little concerned that the truck I rented had 133K miles on it. But I got to the destination pretty exhausted.
Steven TannerGreat people and equipment. Always my first choice. Fast and very helpful. Thank You
STEVEN BIEDEBACHnothing but less paper work
Michael MedykThe place was not open at time of drop off.
Sherry WigginsThe drop-off was very easy
Robert HawkinsVery concerned of the problems I had faced. Met me in person 4 hrs after closing to investigate the issues and very apologetic for the concerning situation into which we were placed.
ROB SEXEVery reasonable and the staff is great (professional & courteous).
BEVERLY GRIFFITT c/o craig griffitt | Overall ExperienceGreat customer service
Michael HagueThe gentleman at the Camdenton UHaul (the one by Casey’s gas station) was very kind and very helpful. It took several calls between us before I was actually there for vacation to store my boat trailer. He was very patient and friendly. The check-in process was easy and fast. I wish I could remember his name!! But anyways, I had a great experience because of his kindness. Thank you!!
GRETCHEN MILKS | Overall ExperienceGood people!!
Daniel OttoFantastic service and very friendly!
Dylan ErvieThey charged me for insurance that I declined. Several calls to UHaul did not rectify the problem.
Gregory WashburnService was excellent and the trailer was in great condition.
Scott OlingerNothing that I can think of to improve. It was a simple process that went exceedingly smoothly and well. Thank you so much.
Loretta WhiteVery helpful went through all the step and made sure everything was ready for me.
Jason TrickeyThe lady, I believe her name was Betty was very friendly and helpful. Great customer service.
nichole larsonMy limited over the phone interaction was great and extremely helpful!
Tabitha ConnHad no issues dropping off. The location was easy to get to and park.. I was called to finish the check in process. Everyone was wonderful..
LORRI LANDIt was difficult to find the key drop off. No signage. At least not that could be seen in the dark.
Mary Eileen MullenGail is the best and worked hard to accommodate the unexpected change in my situation and need of my equipment rental.
Suzanne MooreVery easy drop off location
Loretta WhiteWE did the on line return. It was not real easy to navigate
Terry HobbsGail took very good care of me - Everything went very smooth .
David Glenn | Overall ExperienceGayle was extremely helpful and has a wonderful personality.
Laura ValentiCustomer service was fantastic!! My entire experience with Dulle was exceptional. Keep up the great work!
Chris PerryQuick and friendly!
Logan BowmanREQUEST DULLE MINI STORAGE FOR YOUR UHAUL NEEDS
Michael KroegerThe truck cab was not swept out and it smelled of cigarette smoke! As well the check engine light was on and the truck had to be driven in manual because it would not downshift in automatic.
Susanna VoorhiesGail was extremely helpful, friendly and courteous. Would recommend to a friend.
Odell BattleGayle is fantastic! So happy and helpful! I would use this U-Haul location just because she is there.
DAVID KELLEYGreat customer service
DARYL DECKARDNothing
ANTHONY CRUMDoes not need improvement.
JAMES SMALLEYFast and friendly. No problems.
JOHN ROMOSERI reserved moving blankets and when I got there they didn't have any. The clerk stated she had just given out her last ones to a walk in client, and I would have to go to another locations to pick some up. If they are reserved, I expect to have them available and if someone walks in and wants some they should NOT be the priority.
karen steeleCostumer service exceptional, good attitude, very professional, and friendly thank you .
JOSE GARCIAAgain nothing!!!! The individuals were professional and polite!
Susanna VoorhiesThe pick up time took way too long. I lost an hour and a half of moving time. When I arrived the wrong key was in the pick up box and I spent 40 minutes on hold getting the situation resolved.
MARY CARROLLStaff and owners were very friendly and helpful.
JAY WALKER | Overall Experience