Nothing. It was absolutely perfect.
Christy L
Customer Reviews for Dunbar One Stop Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
VERY poor entry/exit. The pull-in was much too steep and even unsafe for smaller cars.
Luke GGreat customer service excellent experience
AMANDA DExcellent service
Barbara RExcellent service!!!! Very prompt and very clean
BARBARA REverything was Exceptional. Justin was very professional and explained everything clearly.
JAIMEAN HGreat Experience!
DEREK LPlenty of selection. The owner hooked-up the trailer for me. Fast and easy. Many thanks!!!
BILLY RService was Excellent and Justin worked with me and helped me through my entire move and was compassionate and caring, you can’t go wrong with renting from Justin and his location, Thanks So Much!
MYRA SThe Best Location Around, if you need a Uhaul This Is the Place to get it!
JUSTIN LI have had to move a couple times and I live in Beaver Dam KY Central City has the closest Uhaul location around me and let me tell you the Truth, I love the location and Justin the owner went above and beyond to make sure I got what I needed and when I needed it. Justin runs a professional business and keeps his trucks and equipment clean and ready when you need them! I highly recommend and encourage you to do your moving business with his location and if you need help with your moving he has the guys he recommends highly to do your move for you! Again Thank You, Justin and Uhaul you both make moving easier and less stressful!!! Five stars way up!
FAITH EGreat service Justin did a great job very nice and informative great customer relations keep up the good work
PAUL YVery easy and very reliable and the owner was very nice and helpful
JOHN SJustin was awesome! Made it an effortless experience. Many thanks!
MICHAEL BEasy location very professional service.
TERRY DThe break lights, park lights worked on the truck on the back. The truck leaked and all of our items were soaking wet. Some of our items were even destroyed
BRANDI MGreat inventory and knowledgeable sales person
BRYAN RJustin was wonderful and so kind ! Very very helpful ! Will def use again !
KATHERINE LNot a thing. It went like clockwork.
THOMAS EI rented a 6x12 trailer. Equipment was in great working condition, pulled like a feather and performed very well! Definitely recommend this location and Justin was great to work with!
BRIAN CGreat guy to work with
THOMAS EWell first thing you give me a U-Haul that was under a half a tank of fuel and I put it back at under a half tank the same place where it's at and you tried to say that it was a half a tank that was wrong I should have took a picture like I was going to and I clean the back of the damn truck out and I'll still got charged for cleaning fee on the damn truck and I went less than a mile using it and I still cost me $ 100 deposit the total of the truck was $85 to use it it was only one load and I was moving less than a mile from each other because I didn't have a truck to move my stuff and thought it would be cheaper to do that and boy was I wrong I got $14 back so
SCOTTY LPerfection. Nothing could have been better.
Donald DNot much. Justin was a pleasure to work with.
MICHAEL LSuperior customer service
EDWARD GFriendly service, will definitely return to rent from this place again.
Irene SThis is the best U-Haul dealer I’ve ever been to. Justin couldn’t be better to work with, I’ve rented here several times and Justin always gets it right. 100% Recommend!!
RICKY LAlways great dealing with the owner at this location. Very helpful and accommodating. Highly recommended.
GREG NExcellent Drop off Easy and Convenient, Fast and with a Smile! Thanks Team Uhaul! 💯 All the Way!!!
JUSTIN HGreat service
Michael BI really appreciate it
THOMAS RTake Note Uhaul! Justin in Central city Kentucky Knows exactly how to take care of his customers and shows exemplary service to his customers and to his community he serves this location. By far in my opinion, should receive Uhaul location award of the year! I am a single Older female who made a move I didn’t honestly ever think I would have too, Justin took extra time and explained everything in detail and didn’t even complain not even a little bit about the many phone calls I placed to him and all the questions I needed answered. I am totally blown away by the amount of care and respect this young man has for people who he doesn’t even know other than just them renting and returning to his location, this young man made my day and my year Thank You Thank You Thank You for taking care of me and Uhaul you have a true legend of a man handling your rental trucks and moving information in general! How I love this location and if I ever need you again I will only go to “Justin” in Central City KY!!!
FAITH DAlways great customer service.
GREG NEveryone was very kind and very helpful. I would give them 5out of 5 🌟
CARMAN RGreat service!! Keep doing what you’re doing.
JOHNNY WGreat people and service. Made this a pleasant experience.
RALPH PJustin is always professional and very detailed at his services to community.
VERNON CThe gentleman in the office was super friendly, helpful and fast!
TIFFANY NJustin is awesome! He sets an amazing example of caring for customers, by showing patience and taking the time to make the rental experience work the best way possible and explaining whatever is necessary. I have rented several times from him and every experience has been friendly and accommodating.
WILLIAM AIt was an excellent experience and the guy at the desk was super helpful and friendly!!!
WILLIAM GGreat service at pick up and drop off.
GREG DEquipment always in great shape friendly helpful agent. Has become a good friend
JAMES PUhaul location was five star. Justin was professional,courteous and overall five star service..
BRIAN HEasy drop off.
KEVIN TEasy pick up.
Jeremy BWas very impressed with the service. Justin Hawkins was very personable. Made me feel like I was important.
ALICE FNeed to start giving discounts to older people. Getting to high to rent on a fixed income.
MARLON WEasy transaction. Nice people to work with. Would recommend before any other place for sure!
David FI would recommend paying for a moving company to do. It’s close to the same price.
Michael CThe gentleman at this location was also very pleasant. I would recommend this location to anyone needing Uhaul services.
Katelyn KCustomer service is the best. Caring, and great service. #1 out of all the Uhaul service centers I have used!
DAVE SNothing. This location & their service is ALWAYS top-notch.
Lori Svery good
John BI had lock 4 on the u-haul. Unable to locate the place to place the lock to follow the instructions via the u-haul app.
Miles DWider ramps Need packing blankets & dollies.
Cathy GExcellent Equipment, Clean Trucks Excellent Experience and Customer service. If you are in need of Uhaul Truck Cargo Van Pick Up Truck or a trailer I highly recommend Justin he's the UHAUL MAN!
Billy BWe have always been pleased & upmost confidence in doing business at this location. Always very helpful, kind, & considerate. We’ll continue to use this place for any of are future moving needs & recommend to others.
Dover HSustain everything that you got going on at central city location.
Israel TEnsure that the vehicle is not damaged. The vehicle back door was damaged and multiple people got injured trying to get it to close
Kristen WEverything was hood
Tracey WJustin is always great! Thanks, Justin!
Jerry M