Customer Reviews for Dunbar One Stop Inc
(U-Haul Neighborhood Dealer)

300 reviews

102 Front St   Central City, KY 42330

(270) 754-1452

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(270) 754-1452

102 Front St
Central City, KY 42330

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing!! Your Service was fantastic! Justin Hawkins was absolutley the best all around. He was friendly and courteous. I have rented other uhaul services and Justin beats them all. Thank you for being there for me!

TAMMY P. 
Rating:
5.0

No improvements to be made- Justin at Dunbar One Stop always goes above and beyond to meet the needs of his clients. Always met with a smile and well wishes. He is always there when his clients need him. I've dealt with dozens of uhaul dealers in the past- Justin / Dunbar One Stop is by far the best!

Dapper Dudes M. 
Rating:
5.0

Customer did not leave a comment.

Dapper Dudes M. 
Rating:
5.0

Thank you for a wonderful experience, Brand New Vehicle that was super clean, ready to Go when I got there to pick up and the Best Service my husband and I received!!! Thanks for a Great Experience and a Great Van!!! Give my Son Justin at 270-757-2395 he will do everything he can to make sure your taken care of and you have all the knowledge and information about your rental and makes sure you are comfortable before leaving to make sure Your mirrors are adjusted and good to Go!!

DENIECE H. 
Rating:
5.0

Dropped off after hours and everything was Great. Central City location reached out to me and said my deposit was ready to be picked up and it all was quick and easy. Thanks so much for having caring people working these days.

ARTIS E. 
Rating:
5.0

Best uhaul in the country.

Dapper Dudes M. 
Rating:
5.0

Justin got me hooked up and ready to go super quick and easy. Nice guy. 5 x 8 trailer was easy to haul and held alot.

JEANNETTE R. 
Rating:
5.0

Customer did not leave a comment.

Revena Z. 
Rating:
5.0

Justin was very nice and helpful. Will definitely recommend to all my family and friends. Easy place to get in and out of too.

JEANNETTE R. 
Rating:
5.0

Excellent service and care. V

VERNON C. 
Rating:
5.0

Customer did not leave a comment.

Kelly H. 
Rating:
5.0

Customer did not leave a comment.

JOHNNIE M. 
Rating:
5.0

Always the best service and vehicles are always in mint condition and ready to go!

Dapper Dudes M. 
Rating:
5.0

Nothing

GARY H. 
Rating:
5.0

Very easy transaction. All done via phone and the truck was ready upon my arrival. Even a slight mix up with the billing was handled swiftly and courteously.

Robert O. 
Rating:
5.0

Good and friendly customer service

DANNY A. 
Rating:
3.0

Customer did not leave a comment.

Nelson C. 
Rating:
5.0

Nothing

JEFFERY M. 
Rating:
5.0

Excellent staff. So friendly and the uhaul was clean and explained in detail how to operate. This is the 3rd time I've had excellent service here.

ROSE S. 
Rating:
5.0

Customer did not leave a comment.

JON T. 
Rating:
5.0

Nothing to improve! Great Friendly Service would recommend this store to anyone moving and will come back again if I ever need to move!

Kenneth B. 
Rating:
5.0

I have rented 4 trucks in the past 30days every rental has been Excellent customer service 👍🏽👍🏽👍🏽

JACKIE B. 
Rating:
5.0

Customer did not leave a comment.

Dapper Dudes M. 
Rating:
5.0

Service was quick for both pickup and return and I saw no areas needing improvement.

EDWIN P. 
Rating:
5.0

Customer did not leave a comment.

KATHY H. 
Rating:
5.0

Very knowledgable and friendly. Excellent customer service experience

Ruby B. 
Rating:
5.0

We did not see anything that needed to be done.

TAYLOR J. 
Rating:
5.0

Customer did not leave a comment.

Kory J. 
Rating:
5.0

Very satisfied with the customer service there.

TANYA A. 
Rating:
5.0

Will definitely go back to this U-haul for all my moving needs.

JARETT R. 
Rating:
5.0

He made this whole experience very pleasing. He took the time to help me understand everything and was very helpful with the entire process. I could not have asked for a better experience!

CAROL R. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

Walter N. 
Rating:
5.0

Justin was swift, knowledgeable and friendly. He made the stressful experience of moving pleasant and went out of his way to make sure I had the right equipment for my needs.

JASON L. 
Rating:
3.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

ROGER K. 
Rating:
4.0

Customer did not leave a comment.

Victor T. 
Rating:
5.0

Customer did not leave a comment.

Austin D. 
Rating:
5.0

Customer did not leave a comment.

AUSTIN D. 
Rating:
5.0

Best Uhaul location I have been to! Equipment was ready when I arrived.

NICHOLAS C. 
Rating:
5.0

Customer did not leave a comment.

SANDS C. 
Rating:
5.0

Customer did not leave a comment.

Carl H. 
Rating:
5.0

Great customer service and great to work with

Jason N. 
Rating:
5.0

I want to say thank you Justin because he came in on a Sunday so I could get a car trailer to go pick up my wife's suv that broke down on the roadside. Thank you

GERALD M. 
Rating:
5.0

Very polite and professional.

Israel T. 
Rating:
5.0

Customer did not leave a comment.

FREDA H. 
Rating:
5.0

Really went above and beyond to help with our moving needs.

ROBERT D. 
Rating:
5.0

My wife had me on honey do list Saturday and I rented this 5x8 enclosed trailer to pick up the recliners she bought in Owensboro and all I can say is our experience was great central City has the best Uhaul location around. I encourage you to go see the man there for your moving needs.

WAYNE M. 
Rating:
5.0

Awesome place to rent your U-Haul. friendly service.goes out of his way to make you happy

BRYAN U. 
Rating:
5.0

Customer did not leave a comment.

JIMMY J. 
Rating:
4.0

We dropped off after hours and left the key in the lock box, so I had little interaction with the staff, but a gentleman did text me before he closed to give me directions, remind me of the height clearance and an overpass I would need to avoid, and gave me contact information in case I had any trouble after hours. I found this to be extremely helpful and very professional.

Rachel W. 
Rating:
5.0

Customer did not leave a comment.

STEVE R. 
Rating:
5.0

Customer did not leave a comment.

CRAWFORD B. 
Rating:
5.0

Customer did not leave a comment.

Dapper Dudes M. 
Rating:
5.0

Customer did not leave a comment.

Dapper Dudes M. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
5.0

Great service

FORREST D. 
Rating:
3.0

I feel like $113 for a 5 hour, 75 mile usage was somewhat expensive.

COREY G. 
Rating:
5.0

Very accommodating I was a little late but no issues! Great service and prompt.

PATRICIA B. 
Rating:
5.0

Customer did not leave a comment.

EDWIN N. 
Rating:
5.0

Justin is always helpful and goes out of his way to make sure we are taken care of!

Dapper Dudes M. 
Rating:
5.0

Customer did not leave a comment.

Dapper Dudes M. 
Rating:
5.0

Customer did not leave a comment.

Eugene P. 
Rating:
5.0

Nothing. Justin is the most professional person I've ever dealt with. Corporate needs to take notes from him on how you treat a customer because the customer service I've received from corporate uhaul is a joke. Justin needs to be running that department!

DANE R. 
Rating:
5.0

Customer did not leave a comment.

Dapper Dudes M. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY W. 
Rating:
5.0

Customer did not leave a comment.

Megan W. 
Rating:
5.0

Owner was incredibly helpful and knowledgeable! Super nice guy who provided excellent customer service! Truck was very clean and decked out with cold A/C, lots of charging ports for cell phones, and a backup camera!

MICHELLE M. 
Rating:
5.0

Excellent Experience

PARAS P. 
Rating:
5.0

I would be nice to be able to adjust the side mirrors of the truck easier and also be able to allow the bottom of the right mirror to be raised so the driver can see further behind the truck and trailer and to limit the blind spot on that side. The truck that I rented allowed you to have a nice view of the ground around the rear of the truck and trailer but not much further back.

CARL H. 
Rating:
5.0

Nothing

DANE R. 
Rating:
5.0

Customer did not leave a comment.

Dapper Dudes M. 
Rating:
5.0

Customer did not leave a comment.

Dapper Dudes M. 
Rating:
5.0

Customer did not leave a comment.

JAMIE S. 
Rating:
5.0

Best service I have ever had thanks

PARAS P. 
Rating:
3.0

Customer did not leave a comment.

Charles P. 
Rating:
5.0

Customer did not leave a comment.

JOHNNY K. 
Rating:
5.0

Absolutely Great Experience!!! Five Stars All The Way!!!

Darwin E. 
Rating:
5.0

Customer did not leave a comment.

CHARLOTTE S. 
Rating:
5.0

Customer did not leave a comment.

PHILIP P. 
Rating:
5.0

Customer did not leave a comment.

Dapper Dudes M. 
Rating:
5.0

Customer did not leave a comment.

RUSSELL T. 
Rating:
5.0

I would definitely recommend again. I was running 5 minutes late and called ahead of time and they were very understanding. The gentleman that helped me was very fast and thorough and she took pride in his work and his customer service. Very personable which is hard to find nowadays. Thank you

CANDACE D. 
Rating:
5.0

Customer did not leave a comment.

BILLY W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM A. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM A. 
Rating:
5.0

Customer did not leave a comment.

Dapper Dudes M. 
Rating:
5.0

I dropped off my Uhual truck here and it was the second time dropping off one to this location, very helpful asked me about my experience and I let Justin know about the truck needing alignment and tires & possibly brakes. He immediately wrote down the information and let me know he would have the truck serviced and safety checked by the service team. Now that's what I call service and attention to customer's request had he not asked like many other places another customer would have had a bad experience probably, Justin cares about his customers and the Rental trucks in the fleet like he owns them himself. We need more people like him caring about there business and there customers!

Robert G. 
Rating:
5.0

First time renting a Uhaul Cargo Van, I am impressed! But what was better than the van was the service I received from the locations owner Justin goes above and way beyond any other rental vehicle locations I have ever been too. Outstanding Thank you !!!

JUDY D. 
Rating:
5.0

Best Service I have ever had with Uhaul locations!

bobby jo P. 
Rating:
5.0

Very friendly and helpful; excellent service.

WILLIAM C. 
Rating:
5.0

Customer did not leave a comment.

Dapper Dudes M. 
Rating:
5.0

Nothing...flawless experience! Rental was easy. Customer Service excellent. Will recommend to others and use again ourselves! Thanks!

MIMI V. 
Rating:
5.0

More trailers would be nice. There were no 4x8 and only one 5x8 was available, Otherwise, no problems!

ROBERT ALLAN C. 
Rating:
5.0

Excellent Service Justin provides and we are happy to have him in our business community here in Central City Kentucky. Trailers pull amazing and are very well maintained and capable for anyone to haul there stuff in! Thanks again!

Tony A. 
Rating:
5.0

Customer did not leave a comment.

LARRY G. 
Rating:
5.0

Absolutely amazing customer service, I invite everyone who is having to move or planning a cross country move for work to stop by Central City Kentucky's Uhaul Location for information and a no obligation quote! I can personally guarantee you you will be happy you did!!! The best customer service from a Uhaul location that cares about its customers now during and after there move! Excellent in Every Way Possible!!! Thank you 😃✅🇺🇸

JUSTIN LEE H. 
Rating:
5.0

Customer did not leave a comment.

SARAH L. 
Rating:
5.0

Nothing of which I know

RONALD M. 
Rating:
5.0

Customer did not leave a comment.

Dapper Dudes M. 
No reviews have been submitted for this location.

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