Customer Reviews for E Z Pay Auto Sale Inc
(U-Haul Neighborhood Dealer)

1775 Aurora Rd   Melbourne, FL 32935

(321) 757-2066

Location Hours

  • Mon-Sun: Closed

Services at this Location:

Contact Us

(321) 757-2066

1775 Aurora Rd
Melbourne, FL 32935

Services at this Location:

Location Hours

  • Mon-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

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Rating:
3.0

Customer did not leave a comment.

Christopher F. 
Rating:
3.0

No one there even though it was mid-morning.

KEVIN M. 
Rating:
5.0

Customer did not leave a comment.

Kathryn B. 
Rating:
5.0

Customer did not leave a comment.

Michelle H. 
Rating:
4.0

Excellent customer service!! I love the app and the online booking tool. What a great experience

PAMELA C. 
Rating:
1.0

Business opened as 9. Owner showed up as 9:25 never checked in the van from previous customer so had to check the van in and put this make me 50 minutes late and i missed my appointment.

Jeffrey A. 
Rating:
2.0

The truck was extremely dirty and a bunch of trash was left in the cab of the truck. The outside and windshield was also very dirty. I was disappointed and did not meet my expectations that I had for Uhaul. I will not be using them in the future.

CHRISTIAN H. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey L. 
Rating:
5.0

Customer did not leave a comment.

ROGER P. 
Rating:
5.0

Customer did not leave a comment.

SHAVENTAY P. 
Rating:
4.0

Customer did not leave a comment.

ROCHENDA V. 
Rating:
5.0

The truck had some trash left in it, but it was a quick turn around and the manager offered to clean it but I was in a rush. No biggie he was fast and very customer oriented. I would rent from him again!

MARCELINO P. 
Rating:
5.0

Customer did not leave a comment.

Carlos T. 
Rating:
5.0

Customer did not leave a comment.

RANDOLPH B. 
Rating:
5.0

The owner of the business was so nice. Very quick process and I was in and out so quickly. Only draw back was trying to check out on line. The website was down and I was worried that I would have been penalized, so I made sure that I took a snapshot of what came up along with the time and mileage. But overall it was good.

DONNA H. 
Rating:
5.0

Customer did not leave a comment.

TED M. 
Rating:
4.0

Customer did not leave a comment.

THOMAS P. 
Rating:
3.0

Customer did not leave a comment.

ANDREW H. 
Rating:
4.0

No paperwork was provided at the station. Returned before closing time and no one was there. Dropped key off.

ARTHUR S. 
Rating:
5.0

Outstanding

FREDERICK B. 
Rating:
3.0

Customer did not leave a comment.

DOMINIQUE P. 
Rating:
5.0

i brought the truck over but no employee was available so i called the number and a nice man helped me over the phone and later on sent me an email receipt

tracey T. 
Rating:
4.0

Customer did not leave a comment.

taylor M. 
Rating:
2.0

Location was in an unsafe area of town. Approached by a strange car that smelled of Pot and was a very shady area. I went to three other locations in a better area of town who could not accept the return even though it was supposed to be an open return in Melbourne.

ryan E. 
Rating:
3.0

No one was there to receive me.I call and was instructed to just leave the trailer and they will mail me my receipt. I left the trailer as instructed and I did receive a receipt from them. The yard was in disarray??

seth D. 
Rating:
5.0

Nothing! They went over and behind to assist me getting the u-haul truck size I needed. Very professional and I understood the customers request. I've already recommended them to a friend.

jacqueline R. 
Rating:
5.0

Great dude running the business. Was easy, fast, affordable and simple.

thomas A. 
Rating:
3.0

Customer did not leave a comment.

Eugene S. 
Rating:
5.0

Great interaction, speedy and came back for rest of our money no issues. Great experience

chastity R. 
Rating:
3.0

Great location for my move.

Curtis C. 
Rating:
3.0

The staff was fine but the equipment wasn't maintained. The left tail light was out & we didn't know it until I drive a car behind the truck. It made the experience very stressful to have no left blinker for lane changes.

Jack S. 
Rating:
5.0

Customer did not leave a comment.

Greg C. 
Rating:
5.0

Customer did not leave a comment.

Charles O. 
Rating:
5.0

Customer did not leave a comment.

Jose M. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN B. 
Rating:
3.0

Customer did not leave a comment.

GESA L. 
Rating:
3.0

I dropped off at night & did not have any contact with a staff. I wanted to drop off at a location that was a little closer to my new home however I was unable to do so online.

MONIQUE P. 
Rating:
5.0

Customer did not leave a comment.

jeremy B. 
Rating:
5.0

Customer did not leave a comment.

KENNETH G. 
Rating:
5.0

We dropped it off yesterday and everything was fine

Victor C. 
Rating:
5.0

Ben was very nice and went out of his way to make sure to show us everything was good. He even gave us a hand truck we ordered for free because We had been re-located to his facility from a another location. Very good experience definitely recommend. D

Andrew G. 
Rating:
5.0

Customer did not leave a comment.

Greg N. 
Rating:
5.0

Customer did not leave a comment.

Greg N. 
Rating:
5.0

Great service and always easy to work with, really helped me out when I needed it. Thank you!

Patrick G. 
Rating:
4.0

The gentleman I rented the truck from was very friendly and easy to work with. He was a pleasure to work with, I would definitely recommend this location to any other person in need of a uhaul.

Jessica M. 
Rating:
5.0

Very good, happy with this location, will come back next time.

Binh P. 
Rating:
3.0

Dropped the key off.

Dianna F. 
Rating:
5.0

Customer did not leave a comment.

jon B. 
Rating:
5.0

I couldn't believe how fast and affordable it was! Everyone should know this! I moved for less than $100! Thats the rental the insurance,the truck,and the fuel! 👌 awesome!!

gennine G. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Chad M. 
Rating:
5.0

Very easy to make reservation by phone. Gave first name, size if truck, phone number, date desired. DONE!

Carl O. 
Rating:
5.0

Customer did not leave a comment.

PAUL S. 
Rating:
3.0

Convenient location, friendly service

Jared I. 
Rating:
5.0

Very friendly and easy to use. Great service, pick up and drop off was quick with no delays.

James S. 
Rating:
4.0

Customer did not leave a comment.

Bernadette C. 
Rating:
1.0

Absolutely horrible experience!!! Never again will I use UHaul. Filthy truck Ramp did not work properly Tons of hidden fees NO CARE AT ALL about Covid-19 No One was social distancing Zero masks were worn Disgraceful!!!

ROSS G. 
Rating:
5.0

Customer did not leave a comment.

RAY F. 
Rating:
2.0

I scheduled online with multiple time frames. I choose 1pm thinking give or take a few minutes. I received a call in route from business owner saying he would only wait till 1:01 pm and then he was leaving. I stated I couldn't control traffic and all my info was already uploaded. He left keys, with garage guys. and did paperwork online. The truck did not feel safe, it had a bad drift in the steering and this obnoxious noise if the window wasn't left open. I only used the vehicle for 4 hours because of the shimmy I didn't want to drive it any longer. I dropped without a word, as the owner was initially rude to me when going to pick up. And was WAY over charged for 8 gallons of fuel. $134 for 4 hr use -Seriously disappointed

shanon K. 
Rating:
4.0

The gentleman was very responsive to our needs and had us on our way much faster than past experiences.

Jeffery S. 
Rating:
2.0

The reservation was made a week before the date we reserved it for, we needed it on a Sunday when no one was there. The mobile pick up process was annoying and not quick. The dolly was missing when we paid for it...when we called the manager of the location he did NOT care. His response was "ok". We asked him to remove from our bill and it was done, but we needed the dolly and he was not accommodating. Our reservation was not complicated, some blankets and a dolly. Not hard to get right and the manager was rude.

Wayne S. 
Rating:
5.0

I can't think of a thing to improve.

KAREN M. 
Rating:
3.0

poor communication between corporate Uhaul and this location and other location. Date was not communicated properly.

Bruce R. 
Rating:
5.0

all went well.

Gilbert B. 
Rating:
5.0

Customer did not leave a comment.

Miguel M. 
Rating:
5.0

Customer did not leave a comment.

Jennifer B. 
Rating:
2.0

The gentleman was friendly but the location was dirty. Also he put in my contract/agreement that I would have 120 allowed miles. I was charged extra money because it says only 76 miles were allowed in the end.

VALERIE D. 
Rating:
5.0

Customer did not leave a comment.

Evan D. 
Rating:
5.0

Customer did not leave a comment.

Kaya F. 
Rating:
5.0

Customer did not leave a comment.

alfred S. 
Rating:
3.0

Customer did not leave a comment.

THANAKARN P. 
Rating:
5.0

Customer did not leave a comment.

Natalie H. 
Rating:
4.0

Prices are outrageous had we known it was different here than NC with unlimited mileage we would have went to Penske which is where we're going to go for our household move to Destin next week!

SCOTT M. 
Rating:
5.0

Ben(owner) very helpful and quick rental process and return was easy

Richard C. 
Rating:
5.0

Customer did not leave a comment.

steve R. 
Rating:
2.0

No one was there to move vehicles blocking in the truck after they called and verified that I was doing it online, and they didn't appear to know which truck was being rented, kept trying to get me a trailer.

Cynthia B. 
Rating:
5.0

Customer did not leave a comment.

Richard G. 
Rating:
5.0

Customer did not leave a comment.

Edward V. 
Rating:
5.0

Everything was great.

Gregory N. 
Rating:
5.0

Customer did not leave a comment.

sherlon H. 
Rating:
3.0

Customer did not leave a comment.

Phala M. 
Rating:
1.0

The customer service was horrible. I waited 30 minutes at the location and there was no one to assist me. Someone at the location had to call the owner to assist over the phone and he was rude.

Kenya G. 
Rating:
4.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

Richard P. 
Rating:
5.0

Customer did not leave a comment.

Tracy B. 
Rating:
5.0

This was the best place to rent a truck. No waiting and no paper. They are very friendly and made the process very easy.

Karen L. 
Rating:
3.0

The tire had a flat by the drove the 40 miles of our trip.

Karen S. 
Rating:
5.0

Customer did not leave a comment.

Justin B. 
Rating:
5.0

It was fast, easy, cheap, and everyone was very nice and cordial.

brandon H. 
Rating:
5.0

Customer did not leave a comment.

Patrick K. 
Rating:
2.0

The truck was dirty and difficult to drive due to the allignment. I had to keep the wheel 5 degrees to the left to drive straight.

Meghan S. 
Rating:
4.0

Customer did not leave a comment.

denise S. 
Rating:
5.0

The gentleman that helped me was very pleasant very kind and very very helpful I would definitely seek him to rent again and I will be looking to rent from him a one way trip to Wisconsin very good location thank you

KYLE D. 
Rating:
5.0

Customer did not leave a comment.

KELLY B. 
Rating:
2.0

Customer did not leave a comment.

Talmadge C. 
Rating:
5.0

Ben was great to work with. Equipment was un top condition and very comfortable to load and drive.

James V. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

Hillary E. 
Rating:
5.0

Customer did not leave a comment.

james G. 
Rating:
2.0

Customer did not leave a comment.

karl K. 
No reviews have been submitted for this location.

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