Very nice staff member!
LORNA P
Customer Reviews for Eagle Auto Repair And Transmission LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was in bad shape. Claim stickers on it everywhere. Couldn’t shut the door unless slammed.
Connie AThe only problem I had is that I received the truck with only a quarter tank of fuel in it. That caused a problem when I dropped it off with a 1/2 tank of fuel in it because I felt that I. Deserved to be reimbursed for the extra fuel
JOHN RGreat people to do business with.
Glen MGreat place to pick up equipment from. Very helpful and knowledgeable. Will always recommend them. Will use again in the gutter when need.
JAMES EExcellent service, friendly and knowledgeable staff. Will definitely use these folks again!
David FGreat service
GLEN MEverything was perfect as is. The staff at Eagle Auto Repair are spectacular and very customer friendly. Great location, will be using them again when the need arises!
NICK CCleanest uhaul truck I’ve ever rented. Interior was spotless, smelled super fresh, the wheels were even tire shined. I’ve rented trucks all over the country and I was thoroughly impressed.
jacob cVery helpful, courteous and friendly. I would use them again.
KATHLEEN SDrop off was amazing. She was so helpful and friendly.
Troy FThe unit was clean and very nice truck I would (will) rent uhaul equipment again.
Edmond TBest customer service from a uhaul representative very helpful even after hours very highly recommend this location for all your UHual rentals
JOSE HThe receipt says that I was charged $78.16 but the pending u-haul charge on my card is $92.61.
CHRISTOPHER WThere were so many hidden fees and taxes and bullshit that I ended up paying over $3000 for a rental that was quoted $2100. And this is after the moving company I paid for failed to show up and blocked my number. Never again Uhaul!
Noah PThis place is a scam! Promises everything covered and insists you pay extra for insurance promising no extra fees if so, after I returned the truck only loaded one couch love seat and 15 mile round trip and they charged me an extra hundred something dollars telling me I put a scratch on the plastic bed liner!
Christopher MI had no issues. The truck was ready to go as soon as I arrived.
Daniel DVehicle very clean and worked flawlessly. Staff at facility very helpful and friendly. Will definitely recommend to others.
Kevin MThe specific locations are great, U-Haul as a company is horrible. You moved my pickup location multiple time and then the day of pickup you told me you didn’t have the equipment I reserved. Anybody can take a reservation it’s about holding the reservation. Absolutely horrible experience.
Liam GStaff was great, and helped with recovery of money I spent to keep the Uhaul going. They were very courteous.
Wilbur MThe facility and staff did a great job. Not much you could do to make it better.
Louis HThe folks were very friendly and helpful. Had rented from the Alamogordo location before. Very satisfied. Great customer service!
RICHARD BNot have your system down it was horrible we drove over 300 miles and had to sit and wait because your system was down we were behind for hours had to get an hotel spend money we didn't have very disappointed
Robert JGreat staff, very friendly and helpful. Will definitely return when I need to move something again. No need for improvement!
nick cWas given a trailer that DOT had flagged out of service then given poor excuses why it happened
hondo bWhat friendly folks! I’ll definitely see them for any rental needs first.
Jim FFriendly and convenient hours
Jose DDrope u haul at 2.05 pm they put my time 3.pm and charge me extra .
RUPESH PSee comment above, the drop off location changed as well. This inconvenience could have effected my arrival time, which it did for my pickup.
Dan UN/A
Terrence QNo one was there anpd there was no way to contact anyone. It was uncomfortable leaving their equipment unattended.
Debbie PAlways receive amazing customer service from Eagle Auto Repair. Makes renting a breeze! Highly recommend this location to all.
Mike LAlways outstanding customer service from Eagle Auto Repair. By far best experience in renting. Always will recommend this location to friends.
Mike LEverything went perfectly!! The whole process was smooth,efficient, friendly and trouble free!
Paul BN/a
keith bI’ve rented a truck and trailer about this time of year for three consecutive years now and each time it’s been smooth sailing with the pick up and return.
JEROME HI delivered the truck a day early because of the weekend and they charged me an after hours delivery fee and a fuel charge but it was delivered at the correct fuel level, I felt it was unfair, it is what it is what can ya do they have your card number to charge.
LARRY LNo was there to check equipment in.
Nancy BStaff was nice and friendly. I would use them again.
David MUsed the provider for many rentals. Very nice and professional!
David MJose was very easy to work with. If you have to pick up a trailer after hours or drop one off he is very accommodating. He will even open up the shop after hours to help you to be able to get on the road. This is hometown service at its best
Robert MTruck was not good. It made so much noise and was dirty when I picked it up. The truck sounded like it was going to fall apart while I was driving it.
ANGELICA BJose and his wife are the best!!! Very helpful and friendly True professionals Excellent friendly service Above and beyond my expectations!!! Thankyou
DEB BThey were very helpful & friendly
Barbara KI’ve used Uhaul for all my moves for over 30 years and all of them were good experiences. I’ll keep using your services because you do your jobs so well. Thank you
Keith SRented a pick up, had to spend 50 bucks at auto zone for a sleeve and ball, as one wasn't available, to tow a trailer I rented, also from uhaul, it was non returnable nor did I get a discount for the inconvenience.
Michael JVery nice, friendly, and helpful!!!
dale pJust a repair shop where I did the after hours drop off. Pretty cool that you can do it all from your phone.
Ronnie SNew to the area. The team was very helpful. We would definitely go to them for our uhaul needs.
Cindy KGentleman that runs the place without lunch but I left the trailer there came back about 45 minutes later and he says oh that's what I thought it was was you really nice enjoyable to work with
Pat HLocation was closed all day although the hours stayed they were open.
Megan FThey are very helpful
Paula AThe truck I was given was not ready for driving or rental. The truck was nasty inside and out. The cargo hold leaked when it rained and got our loaded items wet. The steering on the truck really loose and was terrible for long distance driving. The reservation was changed after I initially submitted my pickup location and I had to go out of my way to pick it up.
William B