Customer Reviews for Eagle Car Wash & Self Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Eagle Car Wash & Self Storage LLC

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Jennifer C. on

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Kim P. on

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Patricia M. on

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great customer service ... went above and beyond to have everything ready ... very friendly and helpful ... great job!

Don F. on

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Vickie F. on

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David M. on

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Super friendly service and the 26' truck handled very nice!

Kathleen L. on

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John D. on

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Keep up the good work.

Michael F. on

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Ian G. on

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Very pleased with service. Very hospitable host!

Dillon T. on

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Ken C. on

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Good price and good service

Leslie G. on

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I picked up my uhaul this morning and did not request the additional insurance. The place I picked the Uhaul up from added the additional insurance to my contract without my permission and did not explain the additional charges. I was very happy with the customer service until I looked back at the paperwork after the fact and saw the break down of the charges. I would like a refund for this amount. In addition, the person at the place yelled at us for not folding the moving blankets we purchased. No where in the contract does it say we need to return the moving blankets. They made us fold the blankets in the rain. We would have happily obliged if they would have not been so rude about this. I am very unhappy with my experience and I suggest you do not affiliate with these people in the future. I have always been happy with uhaul until today. They also run a car wash in town and I will definitely not go there for a car wash either. Very Respectfully, Leslie Gillies

Katherine C. on

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Nancy F. on

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We were very pleased with the vehicle and the service!

Ryan L. on

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The system charged me for an extra day for 20 mins when I know full well I didnt get out of the pickup location on time!

Qitao Z. on

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Alan B. on

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Customer service at this location was excellent!

Brenda P. on

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Benjamin W. on

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lower your mile rate get more business i have to rent from another company when going out of town i run a moving company

Jennie A. on

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Mileage rate quoted online was 59 cents per mile for the van that I rented, but the price at the location was 69 cents per mile. I think these should be the same whether the rental is done online or in store.

marc L. on

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Justin L. on

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Jason B. on

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John P. on

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They do dn’t tell us we had to fill the tank. Noting the price for rental, we thought it was included. We were charged an additional $60 for half a tank. A little disappointed, otherwise good experience .

Tracy M. on

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Pat S. on

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Ronald G. on

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Very nice owners, would highly recommend.

Josh L. on

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Very friendly, and professional! They made our move easy!

Josh L. on

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Very friendly, professional, and we above and beyond to make our move easy

Larry H. on

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Good experience.....courteous, quick, and truck was ready for pickup. Thank You

Sheri C. on

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Christian E. on

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Scott K. on

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Very accommodating for a busy Monday. Went very well for the last minute pick-up.

Kellie J. on

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Thank you so much....fast, easy and so friendly!

DOUG H. on

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Kevin S. on

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William N. on

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Eric M. on

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How about power windows and cruise control

Gandi M. on

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JAMES F. on

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Justin B. on

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JAMES V. on

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RENEE P. on

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This facility is absolutely OUTSTANDING and their customer service is top-notch! The trucks are cleaned out and the facility is maintained beautifully. The owners of this location are amazing and we are profoundly grateful to them for helping make our move a seamless one. The same CANNOT be said for UHaul, however, as not only were we billed over TWO TIMES the rental amount we were quoted when making our reservation, but our reservation was not assigned to this facility properly, leaving the staff at this location scrambling to accommodate us. UHaul should be profoundly grateful to their independent locations which provide such a high level of customer service, because without them UHaul would have lost our business. This is not the first time UHaul has missed the mark for us.

destiny s. on

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Donna H. on

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Michael C. on

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Clean units

michelle l. on

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michelle l. on

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Everette M. on

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Ryan P. on

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The move was easy and inexpensive! Thank you!

Steven L. on

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Nancy S. on

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Richard M. on

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robert k. on

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Brenda and Scott were amazing!!! Most outstanding service EVER. Williamston Michigan area is blessed to have this them here!!!

Brian Y. on

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JAMES F. on

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Cathy B. on

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Jayne S. on

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The owners were great and very accommodating. I appreciated their efforts to be sure I was able to get the van out before 5

Kristina V. on

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Excellent experience overall! Easy online reservations and pick up. The van I rented was extremely clean and drive like a dream.

Philip M. on

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Great location.

Kevin O. on

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a more prominent sign

Brian G. on

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Robert H. on

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YONGUEN O. on

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David N. on

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The mobile phone truck pick-up is a good option, but needs tweeking. I rented on a Sunday and they had to call my parents to verify who I was. I’m 38 yrs old. The only reason I used my parents for verification was because I know that my employer and my friends won’t pick-up the phone on a Sunday. Taking pictures of my face, front of license, back of license, and fuel gauge/ odometer was also time consuming, considering the online mobile-phone chat verification. You’d be better off having that information provided and verified online before the actual pick-up

James M. on

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Todd U. on

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Having to call someone to validate your identity when I have a drivers license make no sense at all and was rather inconvenient for me.

Clarence J. on

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Ian G. on

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Overall a good experience

Mark S. on

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Irene C. on

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I was charged twice . When I called to see why I got no response ?

Kevin M. on

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Kevin M. on

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Robin R. on

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Nothing. The people were very nice and extremely helpful. This will be my go-to place for U-Haul rentals in the future.

Penney A. on

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Truck was in poor repair and I’m being blamed and charged for damages I did not incur. I will be disputing this claim.

Richard P. on

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Best customer service ever

Stephanie B. on

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Personnel were extremely friendly and helpful.

MATT S. on

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Great customer service. Thank you.

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Becky was extremely helpful and courteous. Could not ask for better people to work with. They

Brent S. on

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Staff member, (Becky), went out of her way to be accommodating regarding aforementioned issue with utility cart. She even followed up by phone a few days later when it became clear that Swartzmiller Lumber had not corrected the problem.

Thomas P. on

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STEPHEN T. on

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This is a new UHaul location. Telephone numbers for it are not generally available. You could help them by assuring that their number is in your database and generally available.

Nancy M. on

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Did not go in the building. Was met by nice gal who took keys and and inspected truck and let me go. Very easy and it was zero degrees out.

Luke M. on

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Zachary R. on

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Dan M. on

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Ross M. on

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Geralynn S. on

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Sean T. on

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DOUG H. on

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Clerk was friendly.

Mary W. on

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I have no comments on improving, I am so happy with my experience with U Haul from the wonderfully helpful attendant that rented to me ,the truck was a pleasure to drive to the ease of loading & unloading of my belongings, the experience with your company has blessed my holiday as well as my life. Thank you so much!

CHARLES H. on

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local in Williamston great!

Diane C. on

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We used all the blankets to protect our furniture but upon refolding them we realized we where only given 23 blankets. It was gracious of Brenda to take care of the situation. I would definitely use them again and recommend them to others.