Customer Reviews for Eagle Car Wash & Self Storage LLC
(U-Haul Neighborhood Dealer)

562 reviews

1125 W Grand River Ave   Williamston, MI 48895

(517) 655-4952

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: 8 am - 5 pm

Services at this Location:

Contact Us

(517) 655-4952

1125 W Grand River Ave
Williamston, MI 48895

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: 8 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing to improve. This site was fantastic. In and out quickly and very friendly.

James E. 
Rating:
5.0

The Eagle Car Wash location was great. They were friendly and efficient.

Jonathon H. 
Rating:
4.0

This location was great, easy in/easy out. My issue is that U-Haul advertises 24/7 truclshare and allows 24/7 truclshare a reservations at a location that doesn't accomodate 24/7 truckshare/allows reservwtionw to be made when the equipment reserved isn't available causing customers to have to scramble to locate another truck and thus spending twice the amount they would have otherwise.

James N. 
Rating:
5.0

Honestly I rent Uhauls every week, most times several times a week. This location by far is the best! Customer service and owner are top notch! I go out of my way to rent from them. Nothing against the other places, but they do things different here.

Mckinleymichael D. 
Rating:
5.0

Great and very efficient service. No impro

Linda S. 
Rating:
5.0

Customer did not leave a comment.

KENT C. 
Rating:
5.0

Customer did not leave a comment.

Mark T. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Customer did not leave a comment.

Bradford N. 
Rating:
5.0

Customer did not leave a comment.

BRIAN W. 
Rating:
5.0

Customer did not leave a comment.

ANDREW H. 
Rating:
5.0

The agents were excellent. They had the correct truck on hand. After talking through more details of my towing at the last minute, they helped me realize I needed to get a heavier duty truck and set me up with it right away at same cost. Very much appreciated the service on a last minute safety concern and budget. Thank you guys. I will definitely recommend you.

Nick C. 
Rating:
5.0

Everything was great!! Thank you.

Gerry H. 
Rating:
5.0

Very helpful and informative. Excellent customer service. Will highly recommend

Jacob T. 
Rating:
5.0

John was extremely nice and helpful. Such an opposite experience from what we received that morning from the Oasis Marathon in Howell rental location where we had a guaranteed reservation they didn't honor. That was our 2nd experience in Howell. Will not go back or recommend it despite the location being more convenient. Eagle Car Wash location in Williamston is your better deal!!

Doug D. 
Rating:
5.0

Nothing I was very satisfied with my service

Phylis V. 
Rating:
5.0

A little more clear on where to park when you return after hours- this was a bit challenging. We were unsure where to park the van because the lot was pretty full.

Renee V. 
Rating:
4.0

Customer did not leave a comment.

Ryan D. 
Rating:
5.0

Customer did not leave a comment.

maurice L. 
Rating:
5.0

Customer did not leave a comment.

ROB M. 
Rating:
5.0

Customer did not leave a comment.

Brenda H. 
Rating:
5.0

Very convenient, friendly staff

Dave S. 
Rating:
5.0

Customer did not leave a comment.

Edward H. 
Rating:
5.0

Everyone was very friendly and helpful.

david M. 
Rating:
5.0

Person in charge was extremely helpful, professional, friendly!

Joe C. 
Rating:
5.0

Nothing. The manager at this location makes pick up and drop off go absolutely smoothly. We in fact chose this location as opposed to a closer one near Ann Arbor (moved son out of a2) because of this. Worth the extra dollars to not have to worry about picking up a vehicle at a location where no one is around and you have to do the pick up and drop off online...which is not easy.

Mark H. 
Rating:
5.0

It was a great experience. He was helpful. Efficient and even had someone to help us move some things around. Much better than I expected.

Laura P. 
Rating:
5.0

Customer did not leave a comment.

Brad B. 
Rating:
5.0

Customer did not leave a comment.

DAVE S. 
Rating:
5.0

We have used them 3 times and each time I would rate them a 5 out of 5.

David J. 
Rating:
5.0

Customer did not leave a comment.

tim L. 
Rating:
5.0

Customer did not leave a comment.

KENT PAUL C. 
Rating:
5.0

team here really does a great job

Mark S. 
Rating:
1.0

They billed me 2 different times. The man I spoke with couldnt give me any info about the billing. He said he would look into it and hung up on me. I called him right back to ask what he meant, and he said he would call me back. Its been a whole week and no call back. Very unprofessional and I want answers

danielle T. 
Rating:
4.0

Customer did not leave a comment.

Paul H. 
Rating:
5.0

Excellent customer service! I would not recommend improving anything.

Keli H. 
Rating:
1.0

The receipt is given afterwards and not detailed expenses. As far as I know I've been ripped off and NOT HAPPY ABOUT IT!

Ralph N. 
Rating:
5.0

Customer did not leave a comment.

Donna M. 
Rating:
3.0

Customer did not leave a comment.

Shannon F. 
Rating:
5.0

Customer did not leave a comment.

Scott W. 
Rating:
4.0

Use drivers license submitted online via proactive Uhaul text request at pickup so I dont have to provide again at pickup. Basically leverage what has already been submitted to remove redundant actions to expedite pickup

Daniel W. 
Rating:
5.0

They were open on a holiday to help me!! Very professional and they help hook up the trailer to the hitch and made sure it was connected properly and the lights worked.

Ronalf L. 
Rating:
4.0

Customer did not leave a comment.

Adam K. 
Rating:
5.0

Well I don't think there is much these people can do to improve their business they have all kinds of equipment readily available at a moments notice. John is professional very friendly and personable always a joy to do see him in the office. The lot is very clean and the vehicles are immaculate! So much so I come to this location because I know I will get a top notch vehicle with world class AAA CUSTOMER SERVICE.

Rusty T. 
Rating:
5.0

Customer did not leave a comment.

sandra S. 
Rating:
4.0

Customer did not leave a comment.

Britton M. 
Rating:
5.0

Customer did not leave a comment.

DEAN DENNIS H. 
Rating:
5.0

Customer did not leave a comment.

Selame S. 
Rating:
5.0

Customer did not leave a comment.

Rick P. 
Rating:
4.0

There was some confusion about the drop off location between what the dealer told me at the time of pick up and the auto message I received on the drop off day.

Joe S. 
Rating:
5.0

Customer did not leave a comment.

Char H. 
Rating:
5.0

Customer did not leave a comment.

Neil D. 
Rating:
5.0

Needed this last minute and everything was great.

Andrea H. 
Rating:
5.0

Customer did not leave a comment.

Brian T. 
Rating:
2.0

I reserved a trailer from this location from Monday may 2nd to Friday, I returned the trailer around 4pm on Wednesday the 4th. They told me they would have a adjusted bill for the days I didn't use, I was charged full price. I have already informed U-Haul and the only response I got was this server. I am pretty dissatisfied with the service.

Corey G. 
Rating:
5.0

N/A

LUCIEN DAVIS C. 
Rating:
5.0

Customer did not leave a comment.

Steve J. 
Rating:
5.0

This was my best u haul experience! The process was explained well, the rental was as expected and the customer service is outstanding. Very nice/knowledgeable people. I will be doing more business with this location.

Edward L. 
Rating:
5.0

Customer did not leave a comment.

Heather P. 
Rating:
5.0

Customer did not leave a comment.

GREGORY W. 
Rating:
5.0

Customer did not leave a comment.

Jonathan W. 
Rating:
5.0

Customer did not leave a comment.

William R. 
Rating:
5.0

The service was excellent it couldn't have been easier thanks

Larry M. 
Rating:
4.0

Service was great.

Merle B. 
Rating:
5.0

Jon was so pleasant and accommodating. The van was new, clean and a pleasure to drive. There were issues with the information in the computer regarding gas level and starting mileage resulting in an overcharge but Jon refunded the first charge and made the correction. I highly recommend this location, and already have.

Jerry B. 
Rating:
5.0

Customer did not leave a comment.

Lisa C. 
Rating:
4.0

Customer did not leave a comment.

Kurt I. 
Rating:
5.0

John was great to work with.

JEFF K. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY KEITH H. 
Rating:
5.0

Our whole experience was excellent, John was very professional and friendly, he answered all of our questions leading up to us actually picking up the truck, it couldn't have gone any smoother, keep up the great service!! Ryan Dickerson

Ryan D. 
Rating:
5.0

Customer did not leave a comment.

Kimber P. 
Rating:
5.0

Customer did not leave a comment.

Susan S. 
Rating:
5.0

Customer did not leave a comment.

Nathan R. 
Rating:
5.0

Very helpful and knowledgeable. plenty of equipment.

Kurt I. 
Rating:
5.0

Small shop with a lot of trucks! Was very impressed with the staff. Were quick, courteous, and got me on my way quickly. Almost passed this location up but extremely glad that I went with them!

Ryan B. 
Rating:
5.0

John and the crew are wonderful. Don't change anything.

JENNIFER LYNN S. 
Rating:
5.0

The staff at Eagle are the best, and always go above and beyond

Steven L. 
Rating:
5.0

Customer did not leave a comment.

Nathan H. 
Rating:
3.0

Customer did not leave a comment.

Charles B. 
Rating:
5.0

Customer did not leave a comment.

mike B. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

GEORGE GARY S. 
Rating:
5.0

I have rented a few times from this location, always friendly and helpful. Kim

KIMBERLY JEAN D. 
Rating:
5.0

Customer did not leave a comment.

JEAN OUTTERSON S. 
Rating:
5.0

Customer did not leave a comment.

JEFF K. 
Rating:
4.0

Customer did not leave a comment.

Stacy B. 
Rating:
5.0

Customer did not leave a comment.

Donald W. 
Rating:
5.0

Customer did not leave a comment.

Jerome S. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
3.0

i just want to say thank you for your service & thank you for doing business with your company.

RONALD DALE B. 
Rating:
5.0

Customer did not leave a comment.

STEVEN CRAIG P. 
Rating:
5.0

Location very helpful and answered all my questions very happy with service Thank You

ALICIA ANN G. 
Rating:
5.0

Customer did not leave a comment.

REBECCA JEAN M. 
Rating:
4.0

Staff was particularly helpful making sure our lights worked when hooking up the trailer.

Scott K. 
Rating:
5.0

Customer did not leave a comment.

DAWN TRISHA C. 
Rating:
5.0

The staff was great. Best rental experience I have ever had.

KEN P. 
Rating:
5.0

Great service and value, equipment was in nice shape and worked well for my needs.

JOSEPH FRANCIS B. 
Rating:
5.0

Everything was great!

RHONDA SUE S. 
Rating:
5.0

Customer did not leave a comment.

dave B. 
Rating:
5.0

We were able to get a unit at Eagle Car Wash and the staff was very friendly and helpful both at move in, during the rental period, and at move out. Would recommend to anyone. Thank you again!

Alex O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa H.  |  Overall Experience 
Rating:
5.0

Friendly, easy, good price. Y’all hit the trifecta of quality, time, and cost. Tip of the hat.

Sean L.  |  Overall Experience 
Rating:
4.0

Clean units

Michael C.  |  Reservation 
No reviews have been submitted for this location.

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