Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Rental odometer malfunction! Invoice said I went over my mileage by 900plus!! Not true… try to rip me off for sure
Sonia P
Rating:
3.0
Customer did not leave a comment.
teresa w
Rating:
5.0
Customer did not leave a comment.
ORLANDO M
Rating:
5.0
I recommend 100%
Elizabeth S
Rating:
4.0
Very friendly, easy transaction, happy to recommend.
LINDA K
Rating:
4.0
Customer did not leave a comment.
Bobbi P
Rating:
5.0
Customer did not leave a comment.
Brad B
Rating:
5.0
Excellent customer service.
Jason M
Rating:
5.0
Customer did not leave a comment.
Timothy E
Rating:
5.0
Customer did not leave a comment.
DAMIEN C
Rating:
5.0
Customer did not leave a comment.
Maritza M
Rating:
5.0
Customer did not leave a comment.
Pam B
Rating:
3.0
Building was old but the workers were friendly, honest and helpful.
THOMAS T
Rating:
5.0
Customer did not leave a comment.
Charles N
Rating:
5.0
We couldn't figure our how to check out. Called the number on the door for assistance. The man that answered to phone said it was no problem he would take care of it for us. We were thinking it would be Monday before we heard anything but he got our emailed receipt on Saturday night!!!
Paul K
Rating:
5.0
Customer did not leave a comment.
GREG M
Rating:
4.0
Customer did not leave a comment.
MARLENE L
Rating:
5.0
Very nice folks, the process was quick.
GREG M
Rating:
5.0
Customer did not leave a comment.
James E
Rating:
5.0
Very professional
WENDY C
Rating:
4.0
Better drop off instructions.
Anthony C
Rating:
5.0
Customer did not leave a comment.
ANGELA P
Rating:
5.0
My pickup manager was friendly, helpful, and very courteous. Highly recommended.
Johnafred T
Rating:
5.0
The friendly service was great!
I appreciate the care I received, I felt like he sincerely cared that I was satisfied.
MalcolM H
Rating:
4.0
Customer did not leave a comment.
John W
Rating:
5.0
Customer did not leave a comment.
BRADLEY S
Rating:
4.0
Customer did not leave a comment.
STEVEN L
Rating:
5.0
Customer did not leave a comment.
DEAN P
Rating:
5.0
Customer did not leave a comment.
KEVIN B
Rating:
5.0
Customer did not leave a comment.
JUANITA W
Rating:
5.0
Friendly folks and quick service
Marty T
Rating:
5.0
Customer did not leave a comment.
Michael N
Rating:
5.0
Customer did not leave a comment.
MARTISHA W
Rating:
4.0
Customer did not leave a comment.
Michael N
Rating:
4.0
Customer did not leave a comment.
BOBBIE T
Rating:
5.0
Customer did not leave a comment.
roberto f
Rating:
5.0
Great customer service! The whole process went so smoothly! 10/10 I recommend!!
kayla H
Rating:
4.0
Customer did not leave a comment.
Jessica H
Rating:
5.0
Customer did not leave a comment.
LaToya T
Rating:
5.0
Tim was very personable. Treated me like he was glad to see me! Also was very honest and respectful towards me and my family. I would highly recommend him!!
Stephen J
Rating:
5.0
Tim went above and beyond our expectations to make sure we had a truck ! Last minute changes forced a new date and time, Tim secured us a truck last minute and had it ready first thing in the morning with very little notice! Complete life saver! Thank you so much Tim !!
Larry L
Rating:
5.0
Customer did not leave a comment.
Peggy N
Rating:
5.0
Always friendly and on time. Very helpful with the equipment.
Christopher r
Rating:
5.0
I drive here from Raleigh for superior customer service!
Daniel H
Rating:
5.0
No suggestions
onda b
Rating:
1.0
Customer did not leave a comment.
CHRISTOPHER D
Rating:
5.0
Customer did not leave a comment.
Frankie H
Rating:
5.0
Keep the smile and positive vibes flowing
Melissa T
Rating:
5.0
Customer did not leave a comment.
Darius M
Rating:
5.0
Alsom
Jeffery S
Rating:
5.0
Customer did not leave a comment.
NEFTALI E
Rating:
5.0
Customer did not leave a comment.
Jimmy P
Rating:
3.0
Explain charges to customers before charging.
Tabatha M
Rating:
5.0
Customer did not leave a comment.
adam S
Rating:
5.0
Customer did not leave a comment.
RICHARD N
Rating:
5.0
Salesmen was prompt, courteous, knowledgeable helpful and very nice.
Kenneth C
Rating:
4.0
Customer did not leave a comment.
Lessie E
Rating:
4.0
Customer did not leave a comment.
Gregory F
Rating:
3.0
Didn’t receive dolly
LeChae N
Rating:
5.0
Customer did not leave a comment.
Daniel H
Rating:
5.0
Customer did not leave a comment.
Millison N
Rating:
3.0
Customer did not leave a comment.
BARRY W
Rating:
3.0
Customer did not leave a comment.
Linda K
Rating:
5.0
Customer did not leave a comment.
Tim E
Rating:
5.0
Customer did not leave a comment.
matthew w
Rating:
5.0
Customer did not leave a comment.
Travis H
Rating:
3.0
No one was on site and I was very close to the return deadline. I was able to call a number on the door and was assured it would be considered on time. There were no problems after dropoff.
Chris I
Rating:
3.0
Making sure the online price is the same as the in house price or that it is communicated properly, I ended up payinh mote than I thought I would!
CANDRA G
Rating:
4.0
We returned on a Sunday. No one there, we just ran check list and left keys.
Beaver S
Rating:
4.0
Customer did not leave a comment.
Ronald S
Rating:
5.0
Good customer service and this location they need to have more equipment today can provide to the customer
RObERT J
Rating:
5.0
Customer did not leave a comment.
Anthony C
Rating:
4.0
Customer did not leave a comment.
Michael N
Rating:
5.0
The only issue I had was a leak in the mom’s attic. There wasn’t any visible damage to the vehicle so it was undetectable until it rained the night after we loaded the truck.
Brent S
Rating:
3.0
Customer did not leave a comment.
LARS G
Rating:
5.0
Have already recommended this location. Mr. Edwards was friendly, knowledgeable and courteous.
Michael H
Rating:
5.0
Customer did not leave a comment.
Travis H
Rating:
5.0
Tim was great to work with and a pleasure to meet.
Rich C
Rating:
5.0
Everything was great! Tim was great! He was very friendly and always just a phone call away with any questions.
Cecilia N
Rating:
5.0
Customer did not leave a comment.
Jeff B
Rating:
3.0
Customer did not leave a comment.
Steven M
Rating:
1.0
No one is ever there at this location to receive the trailers when you return them it's like dealing with a startup company
Patrick f
Rating:
5.0
Customer did not leave a comment.
Brian G
Rating:
5.0
They were great to work with.
William R
Rating:
5.0
Customer did not leave a comment.
TIMOTHY B
Rating:
5.0
Found it’s better to deal directly with the individual’s that operate the rental lots. I was in a problematic position and Tim HELPED ME OUT!! He fixed a problem i made for myself NO PROBLEM!!!
James S
Rating:
5.0
Tim Edwards went the extra mile to make my experience outstanding. I will be choosing E&M Sales located at 1102 2nd Avenue in Siler City NC for every Uhaul I rent. Thank you for having the equipment available on the spur of the moment and for making it affordable in these trying times. You're the best!
shelly p
Rating:
4.0
Customer did not leave a comment.
ROBERT L
Rating:
3.0
This location was an hour outside of my original place to pick up
Stephanie W
Rating:
5.0
Customer did not leave a comment.
Jordan W
Rating:
4.0
Customer did not leave a comment.
George G
Rating:
3.0
Customer did not leave a comment.
Kristin L
Rating:
5.0
Not much to improve. Everything went real smooth
Steven F
Rating:
5.0
Nothing needs to be done to improve. I love this location and the gentleman that runs it. He was very nice and professional. I will definitely be going here anytime I need a uhaul! Thank you so much!!!