We couldn't figure our how to check out. Called the number on the door for assistance. The man that answered to phone said it was no problem he would take care of it for us. We were thinking it would be Monday before we heard anything but he got our emailed receipt on Saturday night!!!
Paul K
Customer Reviews for E&M Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very nice folks, the process was quick.
GREG MVery professional
WENDY CBetter drop off instructions.
Anthony CMy pickup manager was friendly, helpful, and very courteous. Highly recommended.
Johnafred TThe friendly service was great! I appreciate the care I received, I felt like he sincerely cared that I was satisfied.
MalcolM HFriendly folks and quick service
Marty TGreat customer service! The whole process went so smoothly! 10/10 I recommend!!
kayla HTim was very personable. Treated me like he was glad to see me! Also was very honest and respectful towards me and my family. I would highly recommend him!!
Stephen JTim went above and beyond our expectations to make sure we had a truck ! Last minute changes forced a new date and time, Tim secured us a truck last minute and had it ready first thing in the morning with very little notice! Complete life saver! Thank you so much Tim !!
Larry LAlways friendly and on time. Very helpful with the equipment.
Christopher rI drive here from Raleigh for superior customer service!
Daniel HNo suggestions
onda bKeep the smile and positive vibes flowing
Melissa TAlsom
Jeffery SExplain charges to customers before charging.
Tabatha MSalesmen was prompt, courteous, knowledgeable helpful and very nice.
Kenneth CDidn’t receive dolly
LeChae NNo one was on site and I was very close to the return deadline. I was able to call a number on the door and was assured it would be considered on time. There were no problems after dropoff.
Chris IMaking sure the online price is the same as the in house price or that it is communicated properly, I ended up payinh mote than I thought I would!
CANDRA GWe returned on a Sunday. No one there, we just ran check list and left keys.
Beaver SGood customer service and this location they need to have more equipment today can provide to the customer
RObERT JThe only issue I had was a leak in the mom’s attic. There wasn’t any visible damage to the vehicle so it was undetectable until it rained the night after we loaded the truck.
Brent SHave already recommended this location. Mr. Edwards was friendly, knowledgeable and courteous.
Michael HTim was great to work with and a pleasure to meet.
Rich CEverything was great! Tim was great! He was very friendly and always just a phone call away with any questions.
Cecilia NNo one is ever there at this location to receive the trailers when you return them it's like dealing with a startup company
Patrick fThey were great to work with.
William RFound it’s better to deal directly with the individual’s that operate the rental lots. I was in a problematic position and Tim HELPED ME OUT!! He fixed a problem i made for myself NO PROBLEM!!!
James STim Edwards went the extra mile to make my experience outstanding. I will be choosing E&M Sales located at 1102 2nd Avenue in Siler City NC for every Uhaul I rent. Thank you for having the equipment available on the spur of the moment and for making it affordable in these trying times. You're the best!
shelly pThis location was an hour outside of my original place to pick up
Stephanie WNot much to improve. Everything went real smooth
Steven FNothing needs to be done to improve. I love this location and the gentleman that runs it. He was very nice and professional. I will definitely be going here anytime I need a uhaul! Thank you so much!!!
Haleigh TThanks Tim
Raul Hnothing Took good care of me
SHELIA Kon time, in and out very quickly
AARON H