Everything is ok No improvement need it Personal treatments was awesome Very nice(specially Ibis )
German P
Customer Reviews for Ease On Down The Road
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All great. But I don’t want to see aunts on my door. Please exterminate lol
Marioluca FCustomer Service at this location is beyond excellent. Ibis (U-Haul Rep) assisted me in the selection of the vehicle that fit my needs.
SARA DEz PZ
Ehud WGreat Place to Rent a U-HAUL and at the same Time get great Pizza.
GEORGE SPerhaps add sensors in the back of the big trucks that will help the driver know that there’s something behind him when reversing.
FREDDY VI want to highlight the excellent service I received. She was very kind, patient, and always willing to help. People like her make the whole process so much easier. I recommend her 100%! Thanks
Yoelkis HMuy buen lugar lo recomiendo al 100 %
ALFREDO OIvis was and is always excellent!
MANUEL NThey give incorrect information regarding the cost and then want to charge more.
ALEXEIS CExelente
PAOLA MVery friendly and welcoming environment, will definitely recommend...
DOLORES RExcellent staff wonderful experience would highly recommend this location and crew..
ARMANDO RI had a fantastic experience with this U-Haul location. The rental process was super easy and stress-free. I was also impressed by the app; it is very functional and made everything go smoothly. A special thanks to Carlos for his excellent customer service!"
Rudeyni CGood location
ALAIN GNothing- Ease on Down The Road is the best!
MANUEL NGreat customer service.
Jose LA little confusing at first cause it’s attached to the same building as Frankie’s Pizza, but aside from that it was easy peasy. Friendly service and the truck was in pristine shape. They have a huge fleet to choose from too. Doesn’t hurt that their lot is right next door to a gas station! Highly recommend!
RANDY GCustomer ibis muy profesional y muy atenta la mehjor
YOELKIS HBuen servicio
MIGUEL PI don't know what else you can do to improve when you are the BEST!
ELIZABETH HThe truck shook badly once you over 25 mph. It felt like the tire was going to fall off. The back of the truck leaked when it rained ruining my couch and love seat. The small dolly the had in the back was not secured tight. It moved when a box hit it and pinched/ cut my finger. Overall it was a horrible experience.
Deana LWe love coming here they’re the best always friendly clean and helpful ty! We love Roxy and evy
KRISTINA LI have been renting my uhauls from this location for 4 years now. I have had to go to others when they don't have what I neeed available and let me tell you that Ease On Down The Road is hands down the best.
ELIANET VBigger U-Haul signs please.
VICTOR GNothing! I have rented trucks from Roxanne for several years now. She is friendly and professional. I highly recommend this location.
RICHARD DEverything is fine and the person who serves the public is wonderful, from the moment you make the truck reservation until you return it. Her name is Ivis, very good, 100% professional.
YOELKIS HGreat location very helpful!
JOSE DHonestly the best experience with Uhaul ever. Friendly and attentive service. I would recommend them to anyone for sure. I will most definitely use them again.
MIROSLAW GGreat Place to Rent Trucks and Vans and if you are Hungry tried the Food @ Frankie's Pizza.
GEORGE SAmazing experience. Thank you
Darien LExcelente atencion muy profesionales
RONIEL RBest Rental in Miami SW, have all Type's of Rentals you can go wrong by Visiting and getting what you Need, thank you U-HUAL.
GEORGE SFriendly and very professional staff
VICENTE B100% great place to Rent have all Type's of Trucks, Van and large very east in and out would recommend to all my Friends.
GEORGE SSólo chequear bien antes de entregar y después de la entrega
RAFAEL MGood.!!!
HECTOR GEverything was great No Problem get the Rental and the Equipment was great also, Tx.
GEORGE SDrop off was no issue it was knowing where to find the drop box for the keys.
MICHELLE HIvis is always great!
MANUEL NAbsolutely nothing
MANUEL NTHIS UHAUL GMC VAN WAS A LUCK RENTAL. THE VAN SMELLED NEW AND LOOKED NEW. IT ONLY HAD 901 MILES ON IT., I JUST GOT LUCKY - THATS IT. ROXANNE REALLY CAME THROUGH FOR ME. ONCE MY DIET CAN HANDLE IT, I PLAN ON GOING INTO FRANKIES PIZZA AND GETTING SOME PIZZA TO THANK ROXANNE FOR HER GREAT CUSTOMER SERVICE. IVIS WAS REALLY PLEASANT TO WORK WITH TOO.! THINGS WENT REALLY WELL WITH THIS RENTAL, I'M HAPPY.
ROBERT DGood. Truck
ULISES Bmuy buen servicio siempre rento en el mismo lugar con ellos
alberto lA cable on the rear pull up door broke making it difficult to open and close the door. it would be nice if the trucks had cruise control.
ROBERTO VEverything was great. The rental agent friendly and professional. The truck was in great condition. The whole experience was a pleasant one.
RICHARD DMantenerse con esa calidad
LEYDIS H