Customer Reviews for East 60 Storage Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of East 60 Storage Inc
Deborah N. on
Jason was wonderful and very helpful making my end of trip very successful.
Patrick M. on
Very helpful and friendly.
Jenny M. on
I love this location. It is relaxed but attentive so the stress level stays low (which is much appreciated when one is moving!!). Thank you.
Peggy B. on
Really help full and nice!
russel A. on
All I Did was Return the Truck and the Tow Dolly there!! Gentleman was very Professional and on Time!! It was Opening time!! THANKS Again!!
BENNY O. on
Good service
Catherine J. on
Great location very accommodating.
Randell W. on
There was wires bear on the trailer causing my fuses to short out had to take it to the shop twice finally found the problem after that cost me all bunch of money had to have another truck brought from Alabama just to pull the trailer on up and then we found the problem the shop didn't even find
Jose T. on
Awesome service!
Jerry G. on
The UHaul scheduler should have complied with my 4 week in advance reservation and had the equipment at the correct location per my reservation prior to arrival. I received a call in route saying the equipment would not arrive until a half hour late.
CHERI S. on
Thank you so much for your great & fast service!!
John B. on
Assist as you can to help the process go quicker
ryan M. on
The trucks front end was way out of line I only went 6.5 miles and they charge me for 10 and I told the guy there is no way I think that’s crazy I set the trip odometer when I left and the truck drove like shit
Stacy M. on
Staff was friendly, helpful and accommodating. I will definitely use this location again if I have Uhual need. As additional information...since this is located at a storage facility drop off is a available even after the posted closing time.
hector P. on
The trailer they had reserved for me had rusted part I'm sure its because of the salt on the roads up north. But Beggars can't be choosers it was something I needed so that's what I got .
BARB P. on
clerks were very knowledgeable. there was one customer ahead of me, as a second person took charge with me. I was in and out efficiently. Just maintain the service I received and I'll be happy for a long time.
Barbara C. on
Truck and equipment not ready until 5. Supposed to be ready at 4. Gave the wrong truck to begin with and had to switch it for another. Didn't have a utility dolly. Had to go to another dealer and pay another $10. The older gentleman there needs help there.
Marc G. on
Excellent folks to deal with! No pressure, good service and helpfull every step of the way! Perfect Experience! If you live near hear, say within 30 miles, its well worth trip to get your rentals here! They have a large selection!
LEWIS O. on
Norman and Jason are great guys and easy to work with.
Irene R. on
Stay as you are.
john M. on
More free money
ila T. on
Truck had a horrible smell.
Shirley T. on
Nothing
Phillip H. on
The guys who work here are very nice and informative. Made the whole experience super easy.
JAMES LEE M. on
When purchasing newer trucks cruise control was great maybe add a button to the steering wheel to change the radio station for long moves
terri S. on
Service always Excellent!!
Patricia L. on
These gentlemen were very friendly and helpful!
terri S. on
Always a Great experience with U-Haul!!
terri S. on
Very Nice and Great Experience, hassle-free??
Linda W. on
Jason was very helpful.
Joseph Y. on
Repair your U-Haul so they don’t leak.
joe P. on
Best service ever. When I pulled in just after he opened, he already had the truck out front and ready to go.
DONALD H. on
The folks at the East 60 Storage place were quick, curteous, and efficient. I would highly recommend this place to anyone renting a U-Haul.
James R. on
Jason very pleasant to work with. He represents your company very professionally.
CHARLOTTE M. on
This is the second time I've rented from them and both times it has been a miserable experience. They don't listen to what you want or what you don't want and they'll charge you for stuff that you stated you don't want and then State well we will just refund your money and you can go somewhere else. Also when I dropped it off the place I dropped it off at in Mulberry found a wallet under the seat was not ours belong to someone else that rented the U-Haul which means they didn't clean it properly. No I would not recommend this place to anybody go somewhere else do not go to the one on 60 outside of Lake Wales
Gary H. on
Awesome customer service.
Bertrand R. on
Your representative was a little slow and seemed somewhat confused.
Robert E. on
Nice guys there
Joseph H. on
Clean, inviting, friendly. Easy drop off. Wonderful.
Dennis R. on
Very helpful once finding I needed a larger trailer than thought