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KEYOSHA M
Customer Reviews for East Carolina Outdoor Products LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Dissatisfied with how I was not provided any type of inspection or contract when the vehicle was picked up and then there was no check of mileage or anything when it was returned. I even questioned the young lady when I returned it and just handed her the keys. Now today (over 3 weeks after returning the vehicle) I get a receipt with an additional $300+ for mileage. I have an issue with this in that I have no documentation stating what my mileage use was and as far as I know, neither does the office that I rented it from. Will not be returning there and if this is the standard then I’ll rent from another company in the future.
Scott PThe U-Haul self checkin, from the App, is great! Nice feature
Simon Severything was amazing , thank you so much 😊
Cuvontay HMore selection of rental options
Harry HDid not offer any assistance to hook up car hauler to my truck and I am a senior citizen
Richard OClean offices, prompt service and friendly staff made this a pleasant experience.
JAMESADAM SA very good experience with U-Haul during my rental after hours on a Sunday.
Lisa MStaff was very outgoing and helpful. Quick in and out, just like I needed.
Wyley AVery friendly, helpful !
debra f