Customer Reviews for East Hickman Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of East Hickman Self Storage

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Alice C. on

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Crystal was so great when we went in to rent van. A great asset to your company.

Don D. on

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The app would not work for pickup, the manager had to come to the store on Sunday to check me out

Dwight B. on

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Customer did not leave a comment.

Romana R. on

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Love that check in/out was online and mobile, but needed a bit more clarification on how it works from the office. My experience was mostly trial and error but overall was pleased.

MIKE A. on

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The experience was good,quick, and easy.

CHARLES P. on

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Customer did not leave a comment.

linda N. on

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The truck was very rough to maneuver. It stalled a couple of times. Lost power and I couldn’t see to pull out on my right side. There should be mirrors on the end of the hood to allow you to see what’s coming. Not pleased

vickie G. on

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Sherrie H. on

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linda N. on

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Crystal was wonderful and knowledgeable

Phil P. on

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Customer did not leave a comment.

Valorie B. on

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very friendly staff

Jesse L. on

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Customer did not leave a comment.

BRUCE C. on

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These two women are abysmally disorganized, ill-informed, and scatter-brained. But the problems don't start there. They started at the U-Haul online reservation desk where I was sent on a fool's erand to the wrong location (my local dealer didn't have the truck) and things wen't downhill from there, culminating with U-Haul trying to overcharge me. I won't be using U-Haul again.

theodore L. on

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I put the trailer back after hours . But I did talk with Cindy twice by phone . She was kind and reassuring that everything was alright. I appreciated her attitude and help .

HAROLD M. on

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The truck that I rented didn’t have air conditioning. 1/3 of my trip was hot and windy from the driver side window being opened for comfort. Other than the airconditioning my trip was good. The truck was clean, and I didn’t have any mechanical problems. I would rent from you again, but next time I’ll check everything to make sure it works okay.