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Customer Reviews for Eastside Country Store
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Eastside Country Store
Very helpful and accommodating- I'll be back!
Everything was quick and we'll orchestrated. Great job!
No improvement needed..it was flawless..
Shaun and Aaron took great care of me. They were very helpful with the changes I had with my reservation and accommodated my needs. Thank you!
Just did not get good vibes. They kept going over things like how to load the trailer & not to drive over 55 despite me repeatedly saying I was experienced in using uhaul trailers.
The people that helped us at this location for very friendly clean and neat they had lots of trucks to use and dollies and a few autotransportes I would highly recommend this place if you are in that area
Nothing. Excellent
Friendly and convenient atmosphere.
The owners were great to deal with and very professional and polite. Thanks.
I left 2 messages with the owners, 1 to let them know that there were rock chips in the windshield and 1 to let them know we'd be bringing the uhaul in a day late. The lady called me the next day wondering why I didn't have it back yet and when I told her I left a message she said she can't receive voicemails so I told her about the rock chips and that I would have the uhaul back the next day. When my husband went to return the uhaul she was going to charge him for the rock chips until she realized we paid for the insurance when I told her the rock chips were there when we pulled out of the parking lot. It all turned out fine but not great service.
Nothing at all. Service and equipment were top notch.
When UHaul changes the reserved location on the customer and it results in even more miles the customer has to drive, UHaul should voluntarily credit the customer for the additional miles instead of the customer having to make phone calls and take additional lengthy time at the UHaul location to figure this out. This creates a horrible customer experience.
Great service, very informative. Local store with wonderful staff. Would highly recommend.
Printing documents to sign wasn't working correctly.
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