Customer Reviews for Eastside Mail N Biz
(U-Haul Neighborhood Dealer)

162 reviews

2550 E Palmdale Bl   Palmdale, CA 93550

(661) 349-4615

Location Hours

  • Mon: 9 am - 5:30 pm
  • Tue-Fri: 8 am - 5:30 pm
  • Sat: 8:30 am - 4 pm
  • Sun: 9 am - 1 pm

Services at this Location:

Contact Us

(661) 349-4615

2550 E Palmdale Bl
Palmdale, CA 93550

Services at this Location:

Location Hours

  • Mon: 9 am - 5:30 pm
  • Tue-Fri: 8 am - 5:30 pm
  • Sat: 8:30 am - 4 pm
  • Sun: 9 am - 1 pm
  • Free towing inspection
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

JAMES V. 
Rating:
5.0

Customer did not leave a comment.

Tina Marie A. 
Rating:
5.0

Customer did not leave a comment.

Wilma F. 
Rating:
5.0

Customer did not leave a comment.

Rosemary L. 
Rating:
5.0

The two employees that I worked with were amazing. I had many questions, last minute phone calls, some changes and they helped me out with everything. They were so great, I rented another truck the next day from them because I knew how friendly there were going to be.

Chris H. 
Rating:
5.0

Customer did not leave a comment.

Lytara G. 
Rating:
5.0

Customer did not leave a comment.

Margarita A. 
Rating:
5.0

Your attention is good and I liked it, thank you

Manuel J. 
Rating:
5.0

Very nice people!!!! Great Service!!

Joseph A. 
Rating:
5.0

N/a

JAMES V. 
Rating:
5.0

Keep up the good work. Satisfaction guaranteed.

angel O. 
Rating:
5.0

Customer did not leave a comment.

Tatum M. 
Rating:
3.0

I rented a 15 foot truck with ramp (there was some special that it was the same price as a 10' truck) AND rented an appliance dolly. When I arrived, I was informed that I had actually rented a 10' truck and they had no ramp AND that they were out of appliance dollies. It is difficult to move furniture and appliances without a dolly or ramp. Their attitude was "oh well" they will have to credit your card at the return location. Aweful way to do business.

Kari K. 
Rating:
5.0

Great service

Rudy E. 
Rating:
5.0

Customer did not leave a comment.

Cameron B. 
Rating:
5.0

I don't see any improvement needed. The customer service was great. The truck was available at the time of pick up. I was very pleased.

Austin G. 
Rating:
5.0

Customer did not leave a comment.

Martin M. 
Rating:
5.0

Customer did not leave a comment.

Edmond M. 
Rating:
5.0

Pick and drop off was quick and easy!

Jose S. 
Rating:
5.0

Customer did not leave a comment.

Ike W. 
Rating:
5.0

Customer did not leave a comment.

FUMIE V. 
Rating:
5.0

Great customer service, friendly and super accommodating. Will definitely be back.

SONIA C. 
Rating:
5.0

I strongly recommend this U haul location to any one in need of a truck 🚚 or pick up truck. Mayra is very very sweet, professional, knowledgeable, and understanding of others moving needs. Thank you Mayra for your assistance.

Irene G. 
Rating:
5.0

Very easy to pick up and return. Staff was friendly.

Elvira R. 
Rating:
5.0

Customer did not leave a comment.

Darlene D. 
Rating:
5.0

Excellent place 👌

IVAN V. 
Rating:
5.0

Excelente

Armando L. 
Rating:
2.0

Customer did not leave a comment.

Lyle R. 
Rating:
5.0

Customer did not leave a comment.

Jaime B. 
Rating:
5.0

Customer did not leave a comment.

Eric H. 
Rating:
5.0

Customer did not leave a comment.

RONNIE B. 
Rating:
5.0

Customer did not leave a comment.

LEOPOLDO C. 
Rating:
5.0

Very nice and friendly employees working there. I would definitely recommend 👍

DANIEL G. 
Rating:
4.0

The Van was old with rattling noise.

MOY B. 
Rating:
5.0

Customer did not leave a comment.

Edgar S. 
Rating:
5.0

There is no room for improvement. Excellent service. Staff was very cordial and professional. Very knowledgeable regarding their product.

Ricky S. 
Rating:
5.0

Customer did not leave a comment.

ALBERT F. 
Rating:
5.0

Very good service, the truck is new and clean.

KLAUS C. 
Rating:
5.0

It was a great experience

DANA P. 
Rating:
5.0

Just continue the same 😁👍

JORGE V. 
Rating:
4.0

Original truck had gas leak. I got a replacement ASAP but imagine if I was on the freeway with a packed truck and no gas!

JEREMY C. 
Rating:
5.0

Customer did not leave a comment.

LEE D. 
Rating:
5.0

N/a

GUSTAVO V. 
Rating:
5.0

Customer did not leave a comment.

Peter C. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
4.0

Your Billing system is Terrible and extremely Confusing, Even the Associates at my Bank Our Dumbfounded By The Double Debiting on transactions

DAVID T. 
Rating:
5.0

Nothing,, these folks are professional and caring !!

Leonard C. 
Rating:
5.0

Staff was very friendly and helpful.

HERMELINDA T. 
Rating:
3.0

I was pulled over by Multiple Police, Detained Handcuffed With Guns pointed at Me and Questioned as The U Haul I had Was listed as Stolen. I Stood in the Rain For Over an hour while the Police Tried to get ahold of Uhaul! Not Very Pleasant Experience!

DAVID T. 
Rating:
5.0

Customer did not leave a comment.

MARIA F. 
Rating:
1.0

The company had charge me after I told them that I have gotten charge for the dolly and she told me that my miles was 77 something then when I got the bill it was 88 so I will never use this address are company again after they already charge me

TRACY S. 
Rating:
5.0

fast & easy great price great staff

NATHANIEL R. 
Rating:
5.0

Customer did not leave a comment.

SCOTT T. 
Rating:
3.0

I wanted to pay in cash, and the person told me, I already charged it to your account. since I went to pick him up I told him that I would pay in cash

DANNY A. 
Rating:
1.0

Wrong email adress unable to resolve going on a month now.. fml

JEANETTEE S. 
Rating:
5.0

Customer did not leave a comment.

Felipe M. 
Rating:
3.0

Customer service needs lots of improvement. Tried to extend rental and was put on hold to speak with scheduling for 30min, then call got dropped.

STEVEN D. 
Rating:
5.0

Customer did not leave a comment.

MARCO P. 
Rating:
4.0

Customer did not leave a comment.

Manuel C. 
Rating:
5.0

Great customer service!!

Patrick Z. 
Rating:
5.0

Customer did not leave a comment.

Jesus A. 
Rating:
5.0

Customer did not leave a comment.

Crocker A. 
Rating:
3.0

Customer did not leave a comment.

PATRICIA M. 
Rating:
5.0

Very nice staff the best in town great service Employee very helpful best in Palmdale location

VARTAN D. 
Rating:
5.0

The location I chose for pickup was not this one. I chose the Saddleback location. When I arrived they told me it was closed. I would have saved half of the mileage if I was able to pick it up where I asked and where the website let me pick.

Darrell H. 
Rating:
5.0

Customer did not leave a comment.

Brenda P. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW B. 
Rating:
5.0

Customer did not leave a comment.

ELVIS A. 
Rating:
5.0

Customer did not leave a comment.

VERONICA J. 
Rating:
5.0

Customer did not leave a comment.

Marta P. 
Rating:
5.0

Everything was good

ANTHONY W. 
Rating:
5.0

Happy customer impressed with equipment and service

Jordan E. 
Rating:
5.0

Nothing to improve. They helped me out when my rental got canceled at a closer location due to another renter wrecking the vehicle I was to rent. It was automatically transferred to this location. I'm happy with the service.

ROBERT B. 
Rating:
5.0

Customer did not leave a comment.

AKIM C. 
Rating:
5.0

Very accommodating. Very good experience.

RICHARD C. 
Rating:
5.0

Customer did not leave a comment.

VICTOR L. 
Rating:
5.0

Loved the customer service. Very simple and fast pick up and drop off

JUAN E. 
Rating:
5.0

Big thanks to the staff for their friendly and helpful attitude.

Guillermo M. 
Rating:
5.0

Customer did not leave a comment.

Cany V. 
Rating:
5.0

Uhaul was dirty on the inside and had a bad smell. Location was amazing. The lady that helped me was so nice.

ROXANNE L. 
Rating:
5.0

Very friendly staff easy to work with

JOHN P. 
Rating:
5.0

Excellent service

BOBBY P. 
Rating:
5.0

Customer did not leave a comment.

DEAN S. 
Rating:
5.0

The process from getting information, to picking up the trailer to the drop off was very quick and easy. That is not the usual way things seem to work now a day. Thank you

LARRY M. 
Rating:
1.0

Customer did not leave a comment.

Patrisia C. 
Rating:
5.0

Very friendly and helpful. Was a pleasure.

Bradley U. 
Rating:
5.0

Most amazing customer service. 😀

MICHAEL A. 
Rating:
2.0

Honor the reservations made

Arturo A. 
Rating:
5.0

Easy online reservation, easy pick up, dop off

Todd G. 
Rating:
5.0

For me everything was on point and good customer service 100% citified

HENRY V. 
Rating:
5.0

Amazing customer service, friendly and helpful.

ADAN G. 
Rating:
5.0

Customer did not leave a comment.

dillon K. 
Rating:
5.0

Sin muy amables y todo estuvo muy bien

PEDRO Z. 
Rating:
5.0

The way I as treated at the location on Sierra Hwy close to Ave J (with George) was the worst customer service I've experienced. I have used Uhual a lot in the past but will no longer be a customer. The rep on the phone was just as bad after he spoke with George. George wasn't answering the phone when I called to advise I was late and when I got there I realized it was because he was sleeping. Awful experience.

CHRISTINA SANDOV B. 
Rating:
4.0

Customer did not leave a comment.

KALI R. 
Rating:
4.0

The dealer or vendor was great. My experience with Uhaul was trash and Im furious about it. 0

FORREST R. 
Rating:
5.0

Customer did not leave a comment.

Brenda P. 
Rating:
5.0

I came in at the last minute and rented a van with no problems. She was very nice and polite and had me out within 15min.

KIMBERLY F. 
Rating:
5.0

Customer did not leave a comment.

MONTY M. 
No reviews have been submitted for this location.

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