It’s too expensive but a lot of people we’re gonna need you the U-Haul the for it to pay too much money for day is a lot plus guys plus miles you’re ripping people off that’s why you were so big and I hope you consider it the prices.
Adrian T
Customer Reviews for Eastside Mail N Biz
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Above and beyond fabulous customer service thank you guys so much.
Donna NHave a little less wait times. Might need to hire more help. Overall everything was good!
Ike WMyra was very knowledgeable and she helped me right away! She put the tow hauler on for us. She's super strong 💪🏼 Thank you Myra for answering all my questions and for helping us out! I recommend this business!
tiffany dExcellent service and equipment
Vernon BBe a little more considerate on the time and pricing and accuracy on the has gauge because I returned the truck the exact amount of gas it had when I picked it up and I was charged for gas. I felt scammed on this particular rental. I have been a customer of uhaul for a long time and this is the one and only experience I would never wanna experience again.
Leonardo CPick up location soured the entire experience. Again, you’ve sold my email address. I’m constantly getting unsolicited mail 1 day after using U-Haul. Never again!
Dennis SRude lady. Also unrecognizable charges taken from my account without my consent. Worst U-Haul service ever!!!!
Cynthia WThe manger of that location was very rude no customer service skills at all. She is not professional and she does have patience with customers. I wouldn’t recommend that location to anybody.
Oscar CIt’s not good
honore sKeep up the Great work.
Sharon kThe attendant was very Profesional
luis sThey were very Professional and Got us in and out and on our way.
TIMOTHY CThe interior of the van was terribly dusty like the window was left down during a tornado. There was dust and debris covering every inch of the of the van. Pretty disgusting to drive.
BRIONNE WWas quite surprised it took gallons of ⛽ while traveling city streets for less than 13 miles. Everything else was spot on. Cheers! James
James RGreat representative. Great location. Great vehicles.
Jack BThe representative at the facility was not the friendliest and gave me a truck that had several dents and said I would be liable for damages. I disputed the pictures sent to me where it does NOT show the dents. They shoud update the pictures of the trucks so new customers are not charged for them.
Patricia AGreat customer service
OSCAR MProcess was simple and fast. Scheduled an appointment and picked up my equipment. Had someone help me install my equipment and dropped it at another location. Uhaul employees gave me a hand unloading my equipment and check out was fast as sending an email and verifying trailer didn’t have damages. Once that was done your on your way. Thank you!
Kevin GThe lady that assisted me was rude and spoke with wife rudely.
MATTHEW BIt would be helpful to tell customers what MPG to expect. I should have asked since I put way too much gas for my 73 mile trip. And apparently there is no credit given when someone brings a truck back with an almost full tank.
Jean MGet a lock box for the keys that doesn’t jam, make sure all the outlets work inside the trucks, and periodically check the tire sensors since they can be faulty according to the customer service agent I spoke with
Anissa MGreat customer service. Would come back again.
Walter VEverything went well, customer service was great!
Rigoberto AFast and easy, very nice people and very helpful. Best place around!
David VThe Rep/Cashier was so sweet and accommodating. Customer wis really hard to come by in this day and time. I truly appreciated her warm and kind spirit.
Jaythan sI did'nt have my phone with me so i had to go back home to retrieve it why is that ? I asked the young lady there if i could'nt get my phone if i could'nt rent the truck, she said that's correct seems pretty ridiculous to me.
wayne tIt was all good. especially, my local Uhaul location. They didnt have the vehicle I needed and set me up at another location.
Jacqueline AWhatever
TYLER AGet someone that is more helpful.
James DI will never recommend or use Uhaul for any reason and will recommend any other company.
James HI got great service from the gentleman at the front desk
Veronica AGreat customer service
OSCAR MN/a
Ponciano RThe agent, I forget her name was very helpful thank you
steven cVery good customer service
OSCAR MMayra wear very helpful and friendly. I will do business again for sure
Kathy AN/A
Steven HCustomer was absolutely fantastic, she was kind, respectful, and accurate. I will definitely will be back.
Kimberly SWe needed a trailer within an hour and were able to rent. The staff was friendly and made it easy when we returned the trailer. Will definitely rent from this location again if needed in the future.
dana sFriendly and helpful staff .
altha wThis is my second time renting in this location and the service is amazing the girl that help me is so helpful and really nice 🙏
Erika MAwesome customer service
Tamara Ainspection should be together owner and customer.
humberto cMy original one way drop-off point was closed and offered no key drop for self use. Had to call in and set up and drive to another closed location that at least had key drop. Would have appreciated to have been told upfront about self drop-off and lack of key slot.
Gus HUhaul dirty with dog hair then charged me for clean up fee for what WHAT THE FUCK !!!
Joseph LPerson that help us was a very friendly gurl
Julie lMayra went above and beyond to help us get the car off the tow dolly. Again no one was there that was “Certified” to do it, but we got it done together. She was kind enough to waive the “Extra Day” fee because I was not able to unload the truck and return it until noon.
Leticia kAll was great I just don't like going to the back of the building.
Donna COnly one staff person available so there was a short delay. Need 2 people. Staff personnel was very professional.
Tammy MHave the trucks cleaned but otherwise I was quite happy with the overall process. The girl helping us was very professional and helpful. I score a 4.8 overall.
Darla MLower prices
robert dWhen returning the truck there was no Dropbox for the key so I don’t know exactly where to put the key. And I was told I can drop the truck off over night.
Kevin ZGreat service. 👍
Dan TI rented the van was dirty, Vans tires mayra Tiznado are the worths person to deal with
Richard S