What's up? I was told by website open until 12:30, when I got there guy said lucky we're open. My move was changed one day over Labor Day Weekend to Labor Day itself. The equipment was back by dinner. I was charged another 36 hours past that. I also filled the gas tank to slightly over 1/2 a few hundreds yards away...apparently check out was "9/16" and got whacked $13.50 in gas too. Over $500 to actually use a track for less than 12 hours???!! I did not know I had to do anything upon return. I'm aghast. You guys seem like a decent shop. Whether or not it's U-Hauls system or what, this is crazy. Sure, I might be an idiot, but now I'm an idiot out $100-200 more than anticipated--even with 1 extra day. I can't come back. Sorry.
WILLIAM M
Customer Reviews for Easy Autos Sales & Service LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Uhaul service was bad I got a smaller truck costing me more loads, trips and gas! Uhaul gave me bad service.
IRENE GNothing, it was great!
PATRICIA KService person was ver helpful. However the Van leaked. It was raining. Had to make extra trip to get new van. Place was closed. Had to buy tarp to protect furniture. Hoping for compensation
DONALD WVery friendly and helpful
DAVID LCould have used a larger trailer, But this one did the trick. Dealer w a s great.
JOSEPH WIt was a very easy experience and the U-Haul dealership was professional and accommodating.
SHERRY SExcellent service!!
STEPHEN AIt was my first time there. It's a car dealership, first and foremost. But the guy was nice and told me where to drop the equipment.
MIKE KExcellent customer service very helpful extending my time due to tornado warning in the area I was moving to. Thanks
Karen PThis uhaul is run out of a well run automotive shop. The owner is attentive and resourcefull. We were extremely thankful for their help
Jennifer B