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Billy C
Customer Reviews for Easy Rental LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not even open during business hours
Michael MAbsolute professional and friendly.
WAYNE DWhen u tell a customer something do it, I was charged for two days instead of one and had to get the area supervisor to fix it. For future u haul rental I will definitely go elsewhere, the number you call goes to a man, then he gives u a number to a lady, Not a way to run a business
THOMAS RStocked with equipment and she is always friendly.
matt mWhen I arrived to pick up my trailer, there was no one there, no contact number posted, and no answer for the number listed on the Website. I had to get it dispatched by a U-Haul agent over the phone. Same thing happened when I returned the trailer, no one was there, no answer on the phone. Had to contact a U-Haul agent again for the return. No way to run a business.
Chris BVery friendly people, great location. Easy access.
Larry MBoth pickup locations were very polite and helpful. Had an overall excellent experience.
Dwain KHeadlight out
HEATHER SToya stepped up to the plate and helped us when she didn’t have to. You need people like her to organize your business which is the only complaint I have. Uhaul didnt have the equipment I requested nor the information for the drop off point in Opp.
Benjamin MProprietor was very rude. Refused to accept the drop off because he "had too many already ". Told me I could drop it beside the road somewhere as far as he was concerned. Said he couldn't get any work done because of these " damned I haul customers ".
PAUL FVery nice
Bobby LStaff on site were pleasant and helpful. The location was easy to spot and accessible. Only comment and this is not a staff issue but apparently internet signal was weak. Transaction was faster via cell phone versus computer/internet. Overall, great place and people though. RG
Rene G