Customer did not leave a comment.FRED S.
Customer Reviews for Easy Stop Storage Plainview
(U-Haul Neighborhood Dealer)
Plainview, TX 79072
Services at this Location:
- Mon: 9 am - 5 pm
- Tue: 11 am - 5 pm
- Wed: 9 am - 5 pm
- Thur: 11 am - 5 pm
- Fri: 9 am - 5 pm
- Sat: 9 am - 2 pm
- Sun: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Stephanie S.
Have a person who is as nice and and kinder in the office. The experience we had in Arlington was 3 times better because of Don, who was very kind.FELIPE G.
Very rude people there I will Not recommend it at allGERMAN H.
Friendly and Professional staff.Sherrie W.
very good. she had a mask on to protect herself as well as ISteven D.
Customer did not leave a comment.Georgia V.
Customer did not leave a comment.Lorri B.
Customer did not leave a comment.KYLE C.
Customer did not leave a comment.Phillip G.
Customer did not leave a comment.Yvette R.
Customer did not leave a comment.akeem H.
Customer did not leave a comment.Tommy M.
Rep Yvette was amazing! She was very helpful and professional! Thanks so much!Amanda R.
Yvette did a great job helping me with all my needs. I will happily recommend Easy Stop to all my Plainview friends.Gregory H.
The woman working at the Storage facilities was excellent. The online self service was useless and did not work. Called customer service and was pretty much told I was fucked. If it wasnt for the woman, mentioned, before, wouldn't have rented a truck. But this review I know will be ignored because no one really cares or and laziness prevails as always. Shameful customer service and such a pity people in small town are just limited to you people.Gabriel S.
Customer did not leave a comment.Georgia V.
The hidden fees are so manipulative i paid 119.00 for a local move. I am a single mom with 2 smalls girls that is beyond ridiculous and the lady at the sight yveyte renteria could have not been any more ruder i would never never ever recommend this service to anyone.GEORGIA C.
Before leaving I called the store to make sure they wold be open, since it was 50 miles from the original drop-off location. We had received a $50 discount from the originating store to drop-off at this location and it was right off the freeway on our way back. When we arrived, the store employee said that we were not on the schedule to drop-off there and so we would be charged an extra fee. Needless to say, we were pretty upset and it took almost an hour on the phone with U-Haul to get the problem straightened out. The employee was super nice and did what she could to help us out. The only other issue I had was that after drinking a couple cups of coffee and an hour in the car, I had to go to the bathroom really bad when we arrived. When I asked if there was a bathroom I could use, I was told that their bathroom was not for public use....seriously? We were the only one's in the store and there were no other businesses close by, so I had to 'hold it' until the problem was resolved and still had to drive another 5 miles down the road before finding a gas station. I felt this was a little insensitive, considering their location and the situation. Had we been able to just drop the truck off, it would not have been a problem, but having to hold it for an hour was miserable. I was almost to the point where I was going to do outside and find a bush because I had to go so bad. Other than the bathroom standoff, she did a great job helping us get the problem resolved.Brian S.
Customer did not leave a comment.Joe S.
Customer did not leave a comment.Robert W.
Customer did not leave a comment.KIMBERLY L.
The drop off here was quick and easy. Great service!Johnathon B.
One day before scheduled pickup of truck, received a phone call informing us that the 20 ft truck was not available. We could only get a 15 foot truck. It was not big enough so we ended up having to take extra vehicles with personal trailers for the move. The lady in Plainview who was present for the truck pickup was late getting there so we had to wait. She was VERY rude & unfriendly. Definitely lacked customer service skills. Will NOT rent from this location again.Phillip F.
I will never use this location againRegenia Sue F.
Customer did not leave a comment.faith F.
The storage room had a lot of dirt covering the floor.Nick G.
Drove in and drop the truck off and everything went well very content with the experience.Manuel R.
Customer did not leave a comment.jessica D.
Best customer service ever at Uhaul. The site manager went out of her way to accomodate drop off over the holiday. Friendly, courteous service.Warren C.
Customer did not leave a comment.Julie M.
Jo Robin was fantastic, and took care of my needs. She displayed awesome customer service!justin C.
They said they were open but no one was there and there was no other number to call for assistance. Live chat was of no help and email was useless.Kimberly L.
Customer did not leave a comment.LEONARD C.
Quick and easy drop off, no issues.Mike P.
Customer did not leave a comment.Jonathan L.
Customer did not leave a comment.Joshua K.
Very good.arleta H.
I dropped off before the due date and was charged for an extra day and not turned in till 5 days laterChristina G.
Good customer servicePRISCILLA E.
Customer did not leave a comment.DEBBIE G.
Customer did not leave a comment.John P.
I talked to Tammy over the phone (great lady and great customer service) and she told me that the only place that had what I need it was 45 miles away. The place said it was open until 2pm on a Saturday. We drove the 45 miles from Lubbock to pick it up. We arrived at 11am and the place was close. I talked to Tammy again and she started to do the contract over the phone. Later the person in charged arrived saying that he was running an errant, but he was not trained very well. He had me waiting over an hour to sign the contract. He had to call Tammy to ask for help.Ricardo R.
It was closed,nobody there,dropped off the rental and left keys in the payment drop off boxTonjua C.