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JOHN S
Customer Reviews for Echocomm LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck cab was dirty at pick up so I was charge a 8 dollar cleaning fee at drop off. The check engine light was on and I was told to ignore it, but most frustrating was a message was on telling me I only had 43 miles of gas at pick up. Frustrating to say the least. I have rented at least 20 times from U-Haul and this was the worst truck and experience. My favorite was when I went to return the truck I was never told they were closed all weekend and so when I called U-Haul national, I got no help. I may or may not use U-Haul again.
DENNIS M