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BRITT M
Customer Reviews for Economy Inn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The only thing I had a problem with was we was gonna pay in cash, and I was told I had to pay $100.00 extra deposit. This move was costing alot anyway. I've been hit with extra deposits from everyone!!!!!
Pauline JFirst time ever I was requested to change a drop off location, no problem, enjoyed learning of the option. Thanks
OWEN RVague location and not a true Uhaul location. This is a motel parking lot and although the Uhaul associate was great, the location was uncomfortable and confusing. Other motel guests came in the small lobby where you needed to check in for your truck and were complaining of un-safe conditions from other tenants. Not great.
Stewart CThe customer service was poor. The man that waited on me got on to me for asking questions and was rude. It was my first time renting a truck so i didnt know what the procedure was. I about went somewhere else. A quarter of a tank of gas was gone when I got the truck and they made me pay for it. I will be writing reviews on Google and yelp.
Stephanie F