Customer Reviews for Economy Portable Buildings

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Economy Portable Buildings

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Thomas C.
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Customer did not leave a comment.

Kip R.
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No one was there, however U haul had to call me to see where there truck was. They had not entered my drop off into the system two days later

Nicole G.
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Customer did not leave a comment.

Peter B.
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The one tire was very bald, and made me nervous driving 1300 miles.

Daniel M.
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Keep up the great Customer Service

Ray B.
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David V.
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Brooke D.
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George H.
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I don’t understand why you go through the complete rental process including credit card approval, then you have to redo it again when you pick up the trailer. I rent autos and hotels all the time, you normally just have to show your card and sign the paperwork. Not a very clean system.

Kairos M.
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the staff is wonderful to work with!

John W.
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Everytime I hve went into this place the service is so great I would recommend anyone that need to rent from uhaul make this place your stop the lady’s there r great

Rebecca L.
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The ladies, well they ROCK !

Ryan M.
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The lady that helped me didn't know how to do anything uhaul related. I had to walk her through it. She didn't know anything about the trailer

Dana S.
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They are setting up, cleaning, and really beginning to get it going! Nice little place! Tons of potential!!

Rita C.
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Customer did not leave a comment.

Norman A.
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None needed

Stanley C.
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Julie B.
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Always helpful at this location. I will continue to do business with them.

JOSEPH R.
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Robert C.
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Friendly people, and a no smoking environment that I observed.

Randy T.
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Gary D.
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Lance W.
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Elizabeth U.
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Elizabeth U.
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JAY L.
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Russell E.
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EDWARD E.
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The ladies were extremely nice and the equipment and location was top notch.

Linda S.
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We’ve been to a few other places and this is by far the best organized and b st kept equipment around the area between Livingston and Huntsville. Would highly recommend it.

ERIC E.
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daniel M.
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Good people and very friendly.

Rodney S.
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David L.
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Adjust the appointment time to coincide with the actual opening time. Of the pick up location.

JOSEPH R.
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Phillip N.
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joel C.
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Very helpful!! Quick and easy!!

Sheila B.
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the ladies here were fantastic!!!! I would very much go here again.

Sherri L.
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Wayne M.
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Return after hours could be more clear.

ROB C.
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Don't change anything!

MELVIN C.
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Nothing - office staff was extremely helpful.

CONNIE S.
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Customer did not leave a comment.

Philip E.
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Jay H.
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All good

Willard P.
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Mark R.
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Don B.
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Ely M.
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The trailer parking area was kind of small and the drive way had a big pot hole, but very friendly people.

Gordon G.
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Very polite, friendly and helpful staff.

Clay D.
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Christine H.
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Rene A.
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While the location personnel was very courteous and helpful I do have a problem with U-Haul's website. When I called to make the reservation I had to provide my credit card info at least 4 times, every time she would put the info into your system it would freeze up and also when I picked it up she had the same problems with your system.

Robert M.
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Zach H.
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Chuck H.
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Great on-site customer service. The information required to check out was redundant, however, as the same info (towing Vehicle type, engine size, bed length, etc) was required when I reserved the equipment. I rent auto transports frequently, and this step is always a pain in the ass. Please consider changing this requirement.

James W.
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Mavis T.
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Clyde B.
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Jeff K.
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I was given a different address to drop off, the Corner Shell in Livingston. I think the address was 5160 Hwy 190w or something close to that. It was not even a uhaul place. The lady said people always try to drop off there and they have never accepted uhaul. I called the number to make sure I was at the right place and it was even their number. After about 2 hrs of calling uhaul (rude csr btw) someone finally transferred my drop location to economy and I did an after hrs drop off. Then y'all wanted to charge me extra for being late. Thanks uhaul. I will try Penski next time

ROB C.
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First-time at this location. Very friendly staff. Would definitely do future business here.

Billy D.
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The wonderful lady at Economy Portable Buildings went above and beyond to assist us in renting a trailer. We were stranded on the side of the road with an old trailer with a broken axle, it was getting late and we could not leave the cargo overnight. She kept her shop open after hours to assist us even though she had to leave to get her child from day care and then come back for us to rent the trailer. This in my book is world class service.

Rhonda S.
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Gary S.
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Courtney B.
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Easy pickup and drop off! TY!!! CB

Daniel M.
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Great location the people are very customer friendly and helpful.

jaime B.
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Customer did not leave a comment.

Gwendolyn H.
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Everything went well.....

Andrew S.
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Great experience...thank you!

Robert G.
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Customer did not leave a comment.

Madeleine N.
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Anthony M.
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Economy P.
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Excellent company with fast, friendly service. I get all of my UHaul equipment from them. ;-)

William S.
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Customer did not leave a comment.

Curtis P.
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We were given 55 miles yet from this pick up to our home it is 72.5miles. This means no matter where the drop off was we would be charged for the difference and that is what was to happen. Also make sure you check your appliance dolly, our sipped with a large curio on it not a pretty picture.

STEVEN O.
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Very friendly and helpful. Thanks!

Ronald W.
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RAYMOND P.
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Scott F.
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Eric C.
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The ratchet strap mechanism itself on the drivers side of trailer was rusted and dirty. It could use replacing or at least cleaning and lubricating I got it to work but the next guy may not be as lucky

Sarah S.
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This location does not open up until 9 AM. My contract was up at 8 AM so I had to drop off the trailer without someone being there. When I got home, I saw that I was charged a $25 cleanup fee. I have witnesses who saw me clean out the trailer and I feel like the only reason I was charge that was because I was not there when they inspected the vehicle. I will not use this location again for either pick up or drop off. I do not trust this location.

Lorraine S.
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She was very knowledgeable, personable, and quick.

Robert A.
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Customer did not leave a comment.

Chad M.
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Sydney A.
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The ladies in the office at this location are FABULOUS! All of them are so sweet and not that fake kind of sweet. Renting a uhaul was the most pain free experience through my whole moving process! Definitely happy with Uhaul & the ladies at Economy portable buildings!!

Carolyn S.
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fred H.
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Raymond P.
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jerry F.
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James F.
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Sheila J.
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When I dropped off my truck, it was at a location that was closer than the original destination. I do not understand why I did not receive a refund on the mileage that was not used on the truck. I used 48 miles, not 65.

Lisa C.
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Robert K.
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Daniel D.
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Ronald O.
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The service was excellent and I’d definitely go back again!

Carrolyn M.
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Friendly and helpful staff!

Susie A.
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Julie B.
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Great place. Very busy.

JOHN R.
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Scott F.
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Tammy A.
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No reviews have been submitted for this location.

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