Customer Reviews for Eds Smoke Shop
(U-Haul Neighborhood Dealer)

30 reviews

1945 E Riverside Dr Ste 16   Ontario, CA 91761
(Whispering Lakes Golf Course)

(909) 212-0588

Location Hours

  • Mon-Sat: 10 am - 6:30 pm
  • Sun: 10 am - 6 pm

Services at this Location:

Contact Us

(909) 212-0588

1945 E Riverside Dr Ste 16
Ontario, CA 91761
(Whispering Lakes Golf Course)

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 6:30 pm
  • Sun: 10 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Yang S. 
Rating:
5.0

Great service and great customer service. Will recommend.

Michael D. 
Rating:
5.0

Nothing. Ed was super

craig P. 
Rating:
5.0

A little better coordination between the company and the location owner. I got an email that basically said my reservation was changed to 24/7 anytime pick up. But when I got there to start my pick up, I had to wait for the shop to open. Also the location owner said you changed one of the screens which made processing harder. The first screen says ONLY if adding additional driver should you click to add. But since I was the only driver, he couldn't figure it out. After calling, he learned you still have to add a driver even if it's the renter. ? That doesn't make sense

NIRMAL L. 
Rating:
5.0

N/A

Juan M F. 
Rating:
5.0

Great customer service and really friendly. Will definitely come back here.

JESUS M. 
Rating:
5.0

I was treated very nice. The van was clean and every thing worked. I had a great experience with uhaul so my comment is keep doing what u do it works.

rebecca C. 
Rating:
5.0

Customer did not leave a comment.

anthony B. 
Rating:
5.0

Customer did not leave a comment.

Linna K. 
Rating:
5.0

Extremely friendly owner! It was a wonderful experience.

Sarah H. 
Rating:
5.0

Excellent service.

mir nayab W. 
Rating:
5.0

Customer did not leave a comment.

jinglai S. 
Rating:
5.0

Fantastic!

Theodore T. 
Rating:
5.0

Customer did not leave a comment.

Marta D. 
Rating:
4.0

Customer did not leave a comment.

jeanette G. 
Rating:
5.0

Ed was an excellent help! He was nice over the phone and very helpful in-person when I picked up my cargo van rental. Would use this place again for U-Haul rentals. Thanks Ed!

Ami F. 
Rating:
5.0

Awesome customer service.

Sergio S. 
Rating:
5.0

Very nice checked me out fast

Pamela J. 
Rating:
5.0

Customer did not leave a comment.

Vargha S. 
Rating:
5.0

Customer did not leave a comment.

Eric D. 
Rating:
5.0

Customer did not leave a comment.

Cynthia R. 
Rating:
4.0

Customer did not leave a comment.

Jennifer R. 
Rating:
4.0

Customer did not leave a comment.

david M. 
Rating:
3.0

The man running Eds Smoke Shop was extremely nice and he sanitized the truck before I took possession. My dissatisfaction has nothing to do with him or the pick up location, but everything to do with my overall experience renting this truck. It was a disaster - all of it caused by UHaul business practices. You accept reservations for locations the customer chooses and then either cancel the reservation because there are no trucks available or tell the customer they have to travel unreasonable distances to pick it up. No, no, no. I DO NOT like Uhaul and give it 1 star over all.

Teresa F. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth F. 
Rating:
5.0

The gentleman at the shop was extremely helpful and made the whole process very easy. Thanks for being there

Steve H. 
Rating:
5.0

Customer did not leave a comment.

Jonathan M. 
Rating:
5.0

Great customer service! I strongly recommend this place.

Chris M. 
Rating:
3.0

Customer did not leave a comment.

cheng Y. 
Rating:
5.0

Customer did not leave a comment.

noe miguel P. 
No reviews have been submitted for this location.

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