Customer Reviews for Ekonomy Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ekonomy Storage

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Michael L. on

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Dwight B. on

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Robert S. on

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Don’t change anything

Cleon B. on

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Angel G. on

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Steven B. on

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Was suppose to drop off at Valero gas station at Savona. The lady at Valaro was extremely rude and denied me dropping my truck off there. The guy at ekonomy storage was extremely nice and accepted the truck quickly. Would avoid renting from Valero gas station everytime

Kenneth W. on

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Convenient and friendly service

Joseph J. on

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Gary R. on

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James T. on

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Both employees at this location were friendly and helpful.

Mario V. on

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Truck had play in the steering wheel front end or the steering box The engine worked ok in idle going down i 95 truck shakes missing cylinders Spent $100 fuel

Larry S. on

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Great Customer Service! Highly recommend.

Brian C. on

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Dawn K. on

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DAISY S. on

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Arrived to Florida location with a truck that had no steering wheel and brakes were horrible. Steering was so gone that I hurt my left hand steering throughout the way. It was just such a horrible experience. I would like for an associate to return my call so we can further discuss other issues encounter with Uhaul. Associates at the location were nice and informed me that they would help me address all issues and concerns with corporate so I am thankful for the staff.

LUTHER L. on

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Fredrick L. on

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Great place, clean facility and vehicles and helpful friendly staff.

Charlotte H. on

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Michael Jean P. on

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Fredrick L. on

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A great rental and storage facility

Wayne L. on

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The manager and assistant manager were very interested in making it easy for me to rent from them. Great attitudes and very professional. Just great.

Oren C. on

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Rachel G. on

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Patrick F. on

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Joseph C. on

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Roberta T. on

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I continue to rent from this locations as everyone is pleasant, professional and helpful - Blake, Kellie and Michala a great team to work with. I don't and won't go anywhere else. THANK YOU!

Orlando R. on

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JACKIE B. on

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Denise T. on

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Employ more workers so the wait to pick up the truck takes less time but over all customer service was excellent

Nancy L. on

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Nothing - it's a great facility.

Alfred S. on

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Guyton W. on

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Jodie P. on

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Very friendly respectful people.

Philip K. on

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Alex R. on

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I have rented before from Ekonomy and the experience has been very satisfying. I’m very glad to have them close to home. I will always use them whenever I need a rental. Very nice people to top it off.

Ovieh A. on

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Dana W. on

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THOMAS K. on

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Daniel L. on

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Douglas S. on

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James D. on

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Kajaun B. on

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Brijemohan R. on

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I’m glad you’ve requested a survey because I was ready to call corporate office tomorrow, the equipment was very dirty inside & found dead bugs inside, it was absolutely gross & unacceptable. I did call & complain & the gentleman seems like he doesn’t care

larry B. on

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Sean B. on

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charles R. on

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They were both very professional and helpful with my rental an will recommend them to all my family and friends thank you very much

Michael H. on

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Though the place that we eventually dropped off the truck was very accommodating, and the owner even helped us even though they were closed that was not where we were supposed to drop the truck. U-Haul had us go to a gas station and when we got there we were told that they would not allow us to leave the truck there and that “U-Haul does this to them all the time.”They then told us to go down the street and leave the truck which we were Uncomfortable doing. Thank goodness the owner happen to come by and was able to help us.

Gordon M. on

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She was Amazing.

DOMINIC D. on

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Completed the entire process online the truck selection, pick-up, and drop-off. The process was very simple! Thank you for making my move a less stressful experience!

Michael L. on

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Willie L. on

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Easy rental process and friendly workers.

L. Dean B. on

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Michael K. on

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Super nice guy Super easy process Great service!

Mary R. on

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MANNY C. on

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Richard W. on

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Great service, location and staff.

JENNIFER S. on

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Stephen C. on

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The staff was very professional and helpful. The experience was seamless. I would highly recommend this location

Michael Jean P. on

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Steve F. on

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The person working the counter was very friendly, efficient and welcoming!

Janice H. on

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Odd industrial area. Not enough parking given truck already parked there.

Aline S. on

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Sheila W. on

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Blake was very very nice and helpful and I really appreciate that. Thanks Blake

Vincent C. on

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Randy H. on

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Nothing. The rep was friendly, professional and helpful.

ROYDON T. on

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Ronnie D. on

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Great service, awesome people!

Charles C. on

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Richard W. on

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Great customer service, fast and efficient.

Ann Marie B. on

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Sherry S. on

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Make sure to tell anyone that rents a 10' truck that there is no ramp.

Dave C. on

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Phenomenal and wonderful customer service, very fast with the checkout process and explaining what needed to be done prior to return.

Page S. on

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ROYDON T. on

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They are always nice there 100%

Barry B. on

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David H. on

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Barry B. on

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Nothing!

Elizabeth L. on

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Humberto H. on

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ANGEL N. on

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Eric L. on

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lu anne K. on

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Nanci M. on

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Nothing!

Gregory R. on

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Thomas O. on

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Customer service was the best and Very professional

Ulric F. on

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Joseph D. on

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Keep doing what you guys are doing.

David H. on

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Gabriele H. on

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perfect

Lise H. on

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david P. on

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ROYDON T. on

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We love them there. Great customer service always

jeffrey C. on

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Can’t think of anything

GLADIS P. on

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Nicholas H. on

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Devita G. on

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My truck rental for a 17footer was cancelled and I was never called or informed by the Bayshore location. After a whole two hout later after my reservation and talking to a manager named Angel who said he would call me back. Can I run went by and I tried calling him back to no avail. Then a manager named on call me to tell me she had secured a truck that was twenty feet at least location for the same price. I went there and was informed by a lady that I can return the truck the next afternoon. I had no rescheduled at 1 that afternoon through the U-Haul website movers.com. When I call the movers to let them know of the pushback time they said they had to cancel due to another appointment. Just left me without any Movers. I saw myself and my fiance had to pack up my whole 3 bedroom home and it took us two days to do so. Without any Movers! On the next afternoon I was called by Brad at this location who devised me that I will be charged for another day because I'm supposed to have the truck back by the next morning. I informed him that I was not told of this information and then I was told that they had to be back the next afternoon. In that he would leave it up to carpet to make a decision as to whether or not they would charge me again for another day. This whole experience has been extremely exhausting & disastrous!

Jason B. on

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Very limited parking outside the security gate so drop off or pick up equipment usually means parking in the dirt across the street.

Robert W. on

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Karen H. on

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Great location. Always friendly and efficient.

Diego D. on

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Very educated and efficient.

APRIL C. on

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The gentlemen were extremely nice and helpful!

Asucena L. on

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Blake was extremely knowledgeable and made our experience of obtaining our unit super easy..Great start to our move into the Sunshine state. Thanks so much!!!

Nanette G. on

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Did not take advantage of this facility. It was cancelled before I left Pennsylvania as I did not need to use. Thanks much for the consideration.

Matthew F. on

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Very Clean.

RICHARD L. on

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Great to work with and frindley

John D. on

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They are awesome here!! Love this place.

tara m. on

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Kellie was very helpful and accommodating. Thanks again!

GABRIELA C. on

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Great service! I will only suggest to take care of all spiders, inside my unit I had to fight with the spider webs all over the place.

ALEXANDRA P. on

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very friendly staff, well maintained, clean and secured, convenient and inexpensive. My go to if ever in need of storage and/or uhaul truck.

GARY T. on

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The employees were absolutely incredible in accommodating ALL my needs. Kelly was especially professional and friendly in helping me thru a stessful time. What a gem of a person to represent Uhaul.

TOBIAS F. on

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Both Blake and Kelly were very professional and accomadating. We would highly recommended this facility for anyone needing storage. We hope to use this place again! Tj & Jeannie

PAUL S. on

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Blake was very accommodating and knowledgeable.