Customer did not leave a comment.Jeanne A A.
Customer Reviews for Ekonomy Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.John H.
Customer did not leave a comment.John J.
Love these guys- they always make renting trucks easy and efficientMichael Jean P.
Customer did not leave a comment.KENEISHA D.
No problem with the location or the staff, Blake was amazing and went above and beyond. The bad experience I had and dealt with was out of his control. You guys gave me a truck that from the moment I stepped into it smelled like gas and oil. Of course I could've just said no and gave it back but because of my situation I couldn't. I needed the vehicle to move my furniture in a short time span. But the problem was I parked this truck in the driveway of a new home and had oil spill all over the lady's driveway. Now I have to pay a pressure wash company to remove the stains for her and boy oh boy the way things are it's not cheap at all. Very unhappy and feel corporate or someone higher up should fix this. I have pictures for proof.Miguel S.
Customer did not leave a comment.Paul W.
Customer did not leave a comment.Cyriaque A.
Perfect location near my house. The car dolly I rented was brand new.👍GORDON S.
Customer did not leave a comment.Rangel G.
Customer did not leave a comment.Matthew S.
Great service!David M.
Very helpful for my move.Julio A.
Customer did not leave a comment.leonard W.
It is always a pleasure to have the Ekonomy Storage provide my U-Haul rental needs. All of the employees go above and beyond to assist me. I have no suggestions of improvement.Roberta T.
app was not accepting my dashboard photo for some reason. i went inside and staff just told me to leave the keys with them and they would take care of everything.Fernando V.
Nothing! Service was excellent!Jim S.
New equipment and friendly staff.SHAWN W.
Customer did not leave a comment.Lee L.
Customer did not leave a comment.chris A.
Customer did not leave a comment.Brian B.
Excellent customer service, and very helpful service of the contract.Mark M.
Very clean facility. Truck was ready upon arrival. Very friendly staff.Abraham R.
A dolly and blankets.Ms. A.
Build a parking lotLeslie U.
Customer did not leave a comment.Kevin M.
Easy rental and drop off experience. Thank youThomas M.
Customer did not leave a comment.Charles W.
Customer did not leave a comment.Donna W.
Customer did not leave a comment.Maureen G.
Blake is a true professional. He cares about my moving needs. He works to make sure that me and every other customer is taken care of. He was ready to help hook up my trailer and ensure proper wiring. The trailer was neat and tidy and properly parked in an area where I was able to access it safely in a well lit place. Pickup and drop off were easy, smooth and quick. I go out of my way to make sure that I do business with Blake.BRYAN W.
Nothing it was excellent thanksJim C.
The only thing I didn't like was that the check in you had to put people's telephone numbers for verification and we picked up van early in the morning and since system called them. it woke them upManuel M.
Customer did not leave a comment.richard K.
Very nice people. It was the third location that I was given to pick up the truck and 10 miles out of the way.Kristy R.
Customer did not leave a comment.Andrew V.
I dropped the vehicle off before the check in time of 4:16 PM (at 3:50, verified by geolocation and miles in app), yet no one was at the location to check it in and your online system wasn't letting me check it in - possible cell service or website issue. I finally got it checked in after 45 minutes of trying. However you still charged me $78 for a full days rental.MICK S.
Blake was an absolute jerk.Shannon F.
Customer did not leave a comment.Patrick Y.
Great customer service was a pleasure to work withLeonard S.
Customer did not leave a comment.Harold J.
Newer trucks.Scott F.
Cargo was a bit dirty had to sweep it before loading it .. other than that , good experienceOsner J.
Customer did not leave a comment.Neil R.
Customer did not leave a comment.James O.
Customer did not leave a comment.Lee L.
Customer did not leave a comment.David H.
Customer did not leave a comment.Kasandra B.
Rental location was great. FOR ONLINE RESERVATIONS: When uploading my drivers license in online check in, the expiration date populates automatically then when I attempt to go to next page I get an error message asking for me to enter that same info again. Why ask again when it automatically populated that field when my DL were uploaded.zack L.
Customer did not leave a comment.Mooniram R.
Customer did not leave a comment.Fredrick H.
Customer did not leave a comment.laura B.
Continue after hours drop off.Richard K.
Customer did not leave a comment.Michael S.
The problem is NOT with the location, it is with U-Haul operations. You folks bounced me around Port St. Lucie to get the truck and ended up sending me to Buckhart which is far to far from where I began and added miles to my bill and cost me an additional hour in driving. Buckhart's people were excellent, but moving me around at the last minute was certainly not appreciated.George M.
Great location and a real Uhaul dealer and not a warehouse unattended. Clean and professional would use again. Great experience .Curtis S.
site was great. Overall, I much preferred to drop my equipment in the city I rented to drive to Okeechobee, but after I signed the contract, I was informed that I would need to REOPEN the topic of dropoff site, feels like a bait and switch...I am HERE in Okeechobee, there are several uhaul agents...it's a seasonal place, uhaul equipment is in demand in Okeechobee in March and April - .francis M.
Customer did not leave a comment.Felix A.
The trailer was clean, appeared to be well maintained, until I was on the interstate. The slightest bump, or groove in the road caused the trailer to start swaying uncontrollably until I coasted to 40-45 mph! While loading the trailer with some small furniture, I noticed big dips and soft spots on the floor. I looked underneath and all the cross supports were very rusty and bent! I was 75 miles from home Sunday evening so I had no choice but to continue. I had the trailer about 3/4 full when I started my trek home, the swaying had gotten considerably worse, had to stay at about 45mph, and used 3/4 of a tank of gas, made no sense until I got home and could barely back up into my driveway, that's when I noticed the brakes on the trailer were locked up! I had to skid up my driveway, wheels were not turning at all! The whole ordeal had turned my 1 day job into a 2 day job, and about $60 in fuel that it shouldn't have!MARC B.
The team at this location does a good job. Rented from there multiple times, will continue to do so. Great weekend coverage. Great attitude from staff. So far has always had the equipment I need even on short notice.David M.
The back was left open and leaves and pollen were in the trucjChristopher P.
Because I went about 30 miles a trying to charge me for more miles I filled the tank back to a quarter of a tank and they're charging me $30 for gas plus $30 for something else do I call in and report it that that man did not look and see anything I told it was a quarter tank in there what we left with stealing from the company somehow must beshantale J.
Customer did not leave a comment.Maribel F.
Very happy we chose this storage facility. Staff were professional, friendly and helpful. Facility was secure. Price was reasonable. We would definitely recommend this facility to anyone needing storage.Wayne M. | Overall Experience
Customer did not leave a comment.Lee L.
The staff was very friendly and helpfulGwendolyn K.
Whenever I rent Uhaul I look for this address, everyone is very kind, and the trucks are always in good conditionMIGUEL R.
Customer did not leave a comment.vincent M.
Customer did not leave a comment.Charisse S.
Quick and easyTalphineta K.
Customer did not leave a comment.Mark M.
Customer did not leave a comment.Joy S.
Customer did not leave a comment.dolly F.
Customer did not leave a comment.MILJEN D.
Customer did not leave a comment.John L.
The AC didn't work and the TPMS needed servicing.Arthur B.
Great service. Vehicle in good shape.FREDERICK W.
Parking lot is small and hard to maneuver in.Kassandra L.
I would not recommend the Uhaul period. I have made a reservation for a 26 footer two weeks in advance. Get to the store to pick up the truck only to be told there is no truck available there. I have to reach out to traffic to see where I could pick up my reservation. Traffic couldn't tell me when a truck would be available. I was not notified by Uhaul to give me a heads up about the shortage. I ended up paying more money for a 20 footer because I had to make two trips from Broward County to Port St. Lucie. Just awful.Dario C.
Customer did not leave a comment.Jaime P.
Customer did not leave a comment.John H.
Customer did not leave a comment.kim W.
Customer did not leave a comment.Frank M.
Customer did not leave a comment.Evencio G.
Customer did not leave a comment.ROBERT R.
The truck was a pice so f crapDavid E.
Customer did not leave a comment.Danny M.
Customer did not leave a comment.James S.
Customer did not leave a comment.david D.
Customer did not leave a comment.TURLEY M.
Worked with them a few times and they are always very friendly and professionalJONATHAN K.
Customer did not leave a comment.Rickey W.
Customer did not leave a comment.AMBER L.
Excellent service and price. I will rent from here in the futureHECTOR R.
Customer did not leave a comment.MARGARITA B.
Customer did not leave a comment.Jamaris B.
Customer did not leave a comment.Raoul B.
Customer did not leave a comment.MARY M.
Good people..Dan F. | Overall Experience
Very satisfy with storage facility and the stuff. Always willing to help and friendly. Super clean , I recomended 100%. Thank you so much for all your help. BelgicaPablo D. | Overall Experience
Thank you Manager BlakeFresnel S. | Overall Experience
Customer did not leave a comment.John E. | Overall Experience
Rat feces and urine ruined my $2,600+ sectional, dining room chairs, 5, and decorative pillows. Droppings throughout the storage unit and In packed boxes. The “climate controlled” unit clearly has issues. The glue holding the placemats to their base were melted w/ glue seeping to the top. The manager was rude and his solution was to say, “Sorry. I can’t control what other customers bring in.” That’s it?! Never ever would I have used this facility had I known there are RATS running about, even mice! When I asked to speak with him, he quickly rushed me outside so other customers have no clue of the filthy condition they’ll be exposing their personal belongings to. Unacceptable. I paid for storage for 17 months to dispose of really nice personal possessions for a “Sorry.” Photos available of this. Disgusting is an understatement.Gina H. | Overall Experience
Customer did not leave a comment.Frank E. | Overall Experience
Wonderful experience! Well maintained and clean. Never busy or too hot! Bathrooms were a major help when having small ones!Colleen P. | Overall Experience
The managers are the most friendly and accommodating people I have ever had the pleasure to deal with. I would highly recommend this facility for anyone who needs storage rentals and I would use them again time and time again. That's for always being so nice.BRENDA R. | Overall Experience
We have been at the storage for about a year and the facility is very clean, access to our unit was excellent, very well lit! There was always a cart available in the building for our use. The manager Blake was very nice, helpful and accommodating. He was available almost all of the time if you needed him. I highly recommend and will refer people to Ekonomy Self Storage. If I need storage again, I definitely will use this facility! Thank you!Maria W. | Overall Experience
I appreciate Blake and Kelly for everything very kind always helpful responsible, respectful there professionalism is a keeper and a winner Services 🏆Sonya M. | Overall Experience
Customer did not leave a comment.BRIAN R. | Overall Experience
this is an excellent storage facility and staff is always very helpful. Would highly recommend and it would be my first choice if in need of storage again. Thanks to them.Nancy L. | Overall Experience
great service management and all of the above and i forgot the young lady name that works there but she is very helpful and friendlyKhari T. | Overall Experience
Customer did not leave a comment.Christina D. | Overall Experience
Best price and great staff!!karry S. | Overall Experience
Customer did not leave a comment.daylen r. | Overall Experience
Superclass facility with amazing and knowledgeable staff! Highly recommend Ekonomy storage! Call Blake, Makayla, or Kelly for any of your storage needs!GRETCHEN H. | Overall Experience
This place was top notch. From first to last day they were helpful. I was there about a year and never any issues. Thank youTODD R. | Overall Experience
Customer did not leave a comment.Kerline T. | Overall Experience
Friendly people and great service and fairly priced. What more could you ask for? DEFINITELY would use them again.JUAN L. | Overall Experience
Customer did not leave a comment.Barry W. | Overall Experience
Highly recommended!Robin H. | Overall Experience
Customer did not leave a comment.Aaron B. | Overall Experience
I don't think it's right that they charge a full 30 days of rent, if a person moves their stuff out of storage sooner than 30 days. I only rented for 4 days of February, and they refused to prorate me for the remainder of February. I was very disappointed with that policy, and that they would not bend the rules. I don't recommend this storage for anyone, because their prorate policies are poor. This is unfair, and should be changed immediately.Laurie G. | Overall Experience
Customer did not leave a comment.Tom M. | Overall Experience
I was extremely satisfied with the storage space I rented. It was conveniently located, the place was safe and secure, the staff were always there, polite, and helpful. I would definitely rent from them again.Jose M. | Overall Experience
Awesome place Staff is excellent Clean outstanding friendly Highly recommendMarvin H. | Overall Experience
The staff is friendly and helpfullyGiovanna H. | Overall Experience
Customer did not leave a comment.JASON M. | Overall Experience
Awesome people to work with, very good prices. Would use them again in a heartbeat. Thanks againDavid P. | Overall Experience
Blake was very very nice and helpful and I really appreciate that. Thanks BlakeSheila W. | Reservation
Blake was extremely knowledgeable and made our experience of obtaining our unit super easy..Great start to our move into the Sunshine state. Thanks so much!!!Asucena L. | Reservation
Did not take advantage of this facility. It was cancelled before I left Pennsylvania as I did not need to use. Thanks much for the consideration.Nanette G. | Reservation
Very Clean.Matthew F. | Reservation
Great to work with and frindleyRICHARD L. | Overall Experience
They are awesome here!! Love this place.John D. | Overall Experience
Kellie was very helpful and accommodating. Thanks again!tara m. | Overall Experience
Great service! I will only suggest to take care of all spiders, inside my unit I had to fight with the spider webs all over the place.GABRIELA C. | Overall Experience
very friendly staff, well maintained, clean and secured, convenient and inexpensive. My go to if ever in need of storage and/or uhaul truck.ALEXANDRA P. | Overall Experience
The employees were absolutely incredible in accommodating ALL my needs. Kelly was especially professional and friendly in helping me thru a stessful time. What a gem of a person to represent Uhaul.GARY T. | Overall Experience
Both Blake and Kelly were very professional and accomadating. We would highly recommended this facility for anyone needing storage. We hope to use this place again! Tj & JeannieTOBIAS F. | Overall Experience
Pleasant staff. Clean facilityPrivacy R. | First Impressions
Blake was very accommodating and knowledgeable.PAUL S. | First Impressions
Very clean and courteous staffPrivacy R. | First Impressions
SATISFIEDPrivacy R. | First Impressions
Only downfall was that I had to go thru 2 different doors to get to unit.Privacy R. | First Impressions
courteous and professional! very pleased with the facilityPrivacy R. | First Impressions
very pleasantPrivacy R. | First Impressions
nice place, friendlyPrivacy R. | First Impressions
They never called us. We called to confirm the reservation and they said that they had already promised the unit to someone else and dd not have another. Not happy that they did not inform us of this.Privacy R. | First Impressions