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STEVEN C
Customer Reviews for Electronics Etc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Overpowering smell of cigarettes, steering wheel was gross (sticky) and console filthy, had to clean them myself. Cup holders had tobacco, and moisture in them. Broken cigarettes under driver seat.
Mark QThe trailer rental was easy pick up and drop off. No hassle. However, they didn't have the dollies I requested with the order. Overall, it was a good experience.
Richard GThese guys are great
Ronald SNo personnel needed and that’s okay, thanks
Dylan FThe gentlemen at EE are knowledgeable, friendly, and efficient. I always try to rent from them when I need a u-haul service.
Craig BInside of the trailer was dirty with dirt all over the floor. No one came outside to check the trailer to make sure it was ok or if we needed anything.
Charlene FTruck was dropped off after hours. Drop box was conveniently located.
DOUGLAS CI really liked the ability to drop off outside of business hours. The App was great and easy to use.
Steve HEverything went very well could not ask for more
Jack MThis rental was from hell! I was suppose to ha ve truck and car tow to Georgetown SC $ it was confirmed. It was changed the day before to Pawleys Island . 30 miles away. They were contacted by U-haul person in Georgetown and agreed to not to rent out pull behind and truck I went at 9:00 Am next day and was told pull behind was rented but they would give me car carrier. Tried to hook up to car carrier and Jack would not work. Was told I could go to Murrells Inlet to get car carrier. 30 miles away. Did do and lady at MI was great. Had to return to Pawley’s Island to put car on . Had to ask staff to help me put my car on. I have spent a full tank of gas trying to get hooked up to leave and it also cost me a day and also extra night at hotel. Halfway to PA. It began raining and put on wipers. They were so terrible I couldn’t see and had to pull over for night. Halfway thru trip the secure front hold down came undone and I could not get it latched back down and had to purchase a single strap down to secure latch down! Overall it was a nightmare of a trip and to be honest U -Haul should be paying me for the trip! I’m not the type person that complains but this was unacceptable! Also the two men that work at Pawley’s Island need to get off there ass and help the people renting. I will never use U haul or recommend it to anyone! Thank you!
GENE CRight wheel was missing a lug nut, left side brake light was not working. Location did not have a trailer socket adapter from round to 4 pin
Robert BThe next time I need to rent a U-Haul I will definitely rent from Electonics, Etc. again. Highly recommend. Extremely nice and very accommodating!
john kThe place was closed so I didn't talk to anybody. I don't recommend the drop off location because of location. I passed several rental locations going to my drop off location.
James SEasy drop off
Ron BThese people are pros!
William CCustomer service was prompt, friendly, and prompt will rent again from this location for sure!
HOWARD TTie down straps and a hand truck would be very helpful. My overall experience at this facility was very good. Regards, Bob G.
Bob GThere’s nothing wrong with facilities or agents .. the problem is with the reservation… the requested vehicle is not guaranteed but the reservation is.. requested a pickup truck and ended up with 15 foot truck. Which made my task more difficult.. so I’m reluctant to choose U-Haul for pickup rentals..
Vincent MGreat friendly guys, who assisted with the return.
Steve HFulfill the order A nightmare that cost me dearly
Dan SGood experience -no issues.
richard lThe folks at Electronics Unlimited are unfailingly gracious, helpful, prompt and responsive. I appreciate what they do and how they do it.
Anne FDidn’t get my dolly, absolutely screwed me over when it came to moving all my stuff
Alexa Bneeds no improvement.AAA+
wayne sU-Haul 24/7 online pickup is confusing and horrible picking up exact location. Spent 1 hour trying to obtain my code to open the key box. Need to improve instructions
BLANCA ANo help positioning the trailer in a tight spot and no help decoupling the trailer.
robert gThe truck wasn’t clean and it as empty on gas
Gary WThe location where I picked up and returned my UhUl truck was great. The owner Dargan is very helpful and was easy to work with. I would highly recommend doing business with Electronics Etc. located in Pawley’s Island SC.
Ken MThe staff at Electronics Etc are professional and knowledgeable. I would highly recommend the store for all moving and towing jobs. I will definitely contact them again.
Craig BOn return I went in and told them I’m here for a return. I was told to find an empty spot and drop it. That’s it. I dropped it, took photos just in case and went on my way. It was not that simple, I had to unhitch, lift the hitch and wheel it by had into the empty spot. Guess I should have dropped it in the driveway and left.
David Si am a over the road truck driver (mover) and use uhaul alot! always a good choice and availibilty! cudos! uhaul you make my job even easier!
MARK Jgreat people
Matt SCheck in and check out process were both quick and easy.
Michael CBest u haul dealer ever
Matt S