Customer Reviews for Elite Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Elite Storage

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Lynn I. on

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Everything was great!

Kelsey B. on

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I hope that I will never have to use this service ever again. I will pay double else where if I need to move next time. I was promised a 20 ft truck 24 hours before my move, only to find that it was broken down and 90 miles away. I was then given a 10 ft truck with the promise that I would receive an additional 24 hours at no cost to me. I have now been charged for that additional day and have been on hold for 45 mins transfered to multiple locations and multiple people who have not helped me. I hate this service and I think that the workers are some of the most incompetent I have dealt with. I also think the customer service is some of the worst I have ever experienced.

Jenna T. on

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Nothing was wrong with the Location. The employee was extremely helpful. However, If equipment won’t be what the customer reserved weeks ago, let them know ahead of time. More than just ONE day. Offering a 15” when I reserved a 26” is unacceptable. Not to mention the new location I was sent to was over an hour away from my residence, causing us to spend even more on gas just to get back. I understand the reservation isn’t guaranteed, but a heads up more than the day before we moved would have been nice. Then maybe I could have cancelled and found something better. And very upset I had to spend over $400 when I could have spent under $300. VERY unhappy.

Tatum R. on

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Customer did not leave a comment.

Robert G. on

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Customer did not leave a comment.

Clifford J. L. on

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Customer did not leave a comment.

JERALDINE G. on

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Great place to rent from

Bonnie L. on

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Not a thing. Smooth transaction and the staff was freindly and answered all of my questions and concerns.

Bryan F. on

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This is the location I will primarily use here. Owner is really nice and takes care of his customers.

gwen m. on

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Great service. Would recommend

Mike P. on

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Customer did not leave a comment.

MICHAEL P. on

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1-let customers know up front that they don't get to keep the furniture pads. 2-the dealer arranged for me to access the box on a day he was normally closed.That was nice. Downside, thought, was the box had been secured with an extra bracket that had uncommon screw heads. Luckily a mechanic shop was open next door, or I would have wasted a 10-hour round trip.

Doug W. on

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Great service. Chad iscsmazing

Jill M. on

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Customer did not leave a comment.

Anne G. on

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Great personal service.

chirs w. on

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Sue B. on

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The Freeport pick up was ok

Vern M. on

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Customer did not leave a comment.