Nice end to a rough trip!!!
Moving Truck Rental in Freeport, IL at Elite Storage
Moving to or from Freeport, IL 61032? Get FREE truck rental rate quotes at Elite Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at Elite Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Freeport, IL.
Cargo vans and pickup truck rentals in Freeport, IL
U-Haul cargo van rentals and pickup trucks in Freeport, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Freeport, IL 61032. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Pick up was at 9 am. No one there until almost 10am. It was pouring rain and the back of the truck was open all night the night before.
I hope that I will never have to use this service ever again. I will pay double else where if I need to move next time. I was promised a 20 ft truck 24 hours before my move, only to find that it was broken down and 90 miles away. I was then given a 10 ft truck with the promise that I would receive an additional 24 hours at no cost to me. I have now been charged for that additional day and have been on hold for 45 mins transfered to multiple locations and multiple people who have not helped me. I hate this service and I think that the workers are some of the most incompetent I have dealt with. I also think the customer service is some of the worst I have ever experienced.
Nothing was wrong with the Location. The employee was extremely helpful. However, If equipment won't be what the customer reserved weeks ago, let them know ahead of time. More than just ONE day. Offering a 15â€ when I reserved a 26â€ is unacceptable. Not to mention the new location I was sent to was over an hour away from my residence, causing us to spend even more on gas just to get back. I understand the reservation isn't guaranteed, but a heads up more than the day before we moved would have been nice. Then maybe I could have cancelled and found something better. And very upset I had to spend over $400 when I could have spent under $300. VERY unhappy.
Not a thing. Smooth transaction and the staff was freindly and answered all of my questions and concerns.
This is the location I will primarily use here. Owner is really nice and takes care of his customers.
Great service. Would recommend
1-let customers know up front that they don't get to keep the furniture pads. 2-the dealer arranged for me to access the box on a day he was normally closed.That was nice. Downside, thought, was the box had been secured with an extra bracket that had uncommon screw heads. Luckily a mechanic shop was open next door, or I would have wasted a 10-hour round trip.
Great service. Chad iscsmazing
Great personal service.
The Freeport pick up was ok
If possible maybe have the snow brushed off the truck hood before customer pick up.
Everyone was friendly and helpful. Todd was exceptionally helpful when picking up this unit. Please thank him!
This is for the online Uhaul center. I was never notified by phone call for where to pick up like I was told. I had to call local dealers to make sure I was set up for pick up. Everything was screwed up via online. Very disappointing in whole thing
Over chargedinner my debit card
Excellent Service.Would highly recommend to everyone.
On my own to take the truck. No walk around inspection with lessor. Gas level was less than on the contract. Truck floor full of dirt I had to sweep out. Found hole in truck roof and reported it to Uhaul after our belongings got soaked after that nights rain. Now Uhaul charging me $1000 for damages that I did not cause. I'm the one reporting it to them! Hopefully Scott in the region who controls the Freeport location will assist us in getting this right.
This location is not open half the time and our calls went to a full voicemail inbox.
Clean up junky autos parked around the grounds.
Did not have the trailer I requested even though i called the day before to confirm. I also had rented a truck from another uhual location and they forgot to include the ball. Even though this company had a ball sitting in their office they would not let me use it to pull the trailer i was renting from them. Truly pathetic considering I'm a repeat business customer
Chad was bery nice and helpful. Great overall experience. Will definitely use them again.
A tongue back would be nice
No one at Elite when I arrived:after their posted open time. Had to call a phone # then wait 40 minutes for someone to show up.
Truck was "nasty" and "filthy"! We had, to sweep and remove "extreme mud" from inside all areas. Before, we could even put our belongings in. The guy, was rude where we had gotten the truck rental from. He also, had stated the truck should have been cleaned. But, was never done! There was, not print out or envelope given for papers. A refund, should be noted back! If you want us as future customers. Thank you!
Competent people working would help. The fuel was not read correctly to begin with and I was charged double what I actually used.