Customer Reviews for Ellijay Tool Rental
(U-Haul Neighborhood Dealer)

591 reviews

7286 N Hwy 515   Ellijay, GA 30536

(706) 276-6009

Location Hours

  • Mon-Fri: 7:30 am - 5 pm
  • Sat: 7:30 am - 10:30 am
  • Sun: Closed

Services at this Location:

Contact Us

(706) 276-6009

7286 N Hwy 515
Ellijay, GA 30536

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 5 pm
  • Sat: 7:30 am - 10:30 am
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

These guys are the greatest I have dropped of 3uhaul at this location and would highly recommend for pickup. Or drop off

RONALD S. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

These folks want to rent there equipment and treat you accordingly. They took the time I needed for questions BUT did not waste my time. They hooked up my trailer and later took it off. I'm encouraged that we now have a good local UHaul rental location.

james L. 
Rating:
5.0

Ensure the customer knows where the drop box is for the key after hours. Thank you.

Will V. 
Rating:
5.0

Customer did not leave a comment.

BILLY B. 
Rating:
5.0

Customer did not leave a comment.

BILLY B. 
Rating:
5.0

Tony was awesome. Very courteous and helpful.

Lee P. 
Rating:
5.0

Excellent customer service. Being a single female I usually get treated differently, but not here. Courteous, friendly and helpful. I highly recommend them.

Lea W. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

Better signage or online directions., the location is only visible when approached from the Noththbound lane of hwy 515. Staff is super friendly , a pleasure to deal with.

JOHN T. 
Rating:
5.0

These guys were probably the nicest I have ever dealt with. They will definitely receive my business again

charles B. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

NA. All was great.

Billy B. 
Rating:
5.0

Great friendly customer service!

Theodore S. 
Rating:
5.0

Customer did not leave a comment.

BRIAN Y. 
Rating:
5.0

Customer service agent was wonderful. Thank you for your help.

TODD C. 
Rating:
5.0

Customer did not leave a comment.

Theodore S. 
Rating:
5.0

The location was very easy to find. The gentleman who checked in my equipment was friendly, helpful and efficient. Will definitely rent here next time and recommend to others. Great job, Ellijay Tool Rentals!

Peter W. 
Rating:
5.0

The man who assisted me with this rental was excellent and friendly. Great experience. Thank you.

James L. 
Rating:
4.0

When I first called someone said $30 per day n fill up gas when done but when I checked my credit card I was charged $225 which I returned the truck the next day so I should be charged $30 a day but I was charged a whole week the truck had scratches on it n the floor board had dried mud on it

Charles B. 
Rating:
4.0

Address on the original order from U-Haul was wrong so we originally went to the wrong location and had to be redirected.

JAMES N. 
Rating:
5.0

Customer did not leave a comment.

Kenneth S. 
Rating:
5.0

Not a thing

William S. 
Rating:
5.0

Everything and the people were great!

TOM R. 
Rating:
5.0

Great place great employees

JEFFREY U. 
Rating:
5.0

Customer did not leave a comment.

Mary T. 
Rating:
5.0

Just advise them that no equipment is sold there, like boxes, ropesl.,ect.. However I found your computer sytem and phone completely useless and needs some IT work. Thank YOU

paul J. 
Rating:
5.0

Customer did not leave a comment.

Sandra D. 
Rating:
5.0

Customer did not leave a comment.

Charles F. 
Rating:
5.0

Excellent customer service.

anita C. 
Rating:
5.0

Very friendly gentleman (and helpful) will use them again when needed.

BOB S. 
Rating:
5.0

Tony went out of his way to make me feel comfortable with the rental. Very friendly and seemed like a down to earth person who truly cares about his customers. You have a gem of a person at this location...well done U-haul!

nasar A. 
Rating:
5.0

The personal were great very helpful and friendly. The place needs an update but there was a sign that they were moving to a new location which I think is a good idea.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

Lawrence T. 
Rating:
4.0

Customer did not leave a comment.

Kenny H. 
Rating:
5.0

Keep up the great work both the office team and yard team were better that I expected. The quick friendly service was above expectations Thanks all

Patrick P. 
Rating:
5.0

Customer did not leave a comment.

Rick C. 
Rating:
5.0

Customer did not leave a comment.

Linda D. 
Rating:
5.0

Customer did not leave a comment.

Linda D. 
Rating:
5.0

Customer did not leave a comment.

Kevin L. 
Rating:
5.0

Very friendly and let me drop off the auto transport on Sunday when they were closed so I could unpack the truck.

jacqueline T. 
Rating:
5.0

Customer did not leave a comment.

Tarl S. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
4.0

Customer did not leave a comment.

Roberta H. 
Rating:
5.0

Customer did not leave a comment.

MUHAMMAD A. 
Rating:
5.0

U-haul changed the location and size of the rental to a larger van. The location was fine, but the size was much larger than needed. The additional cost for the size change and the size change itself was not communicated. I thought you all had a $50 guarantee?

Wallace W. 
Rating:
5.0

Friendly and fast

Jeff J. 
Rating:
5.0

Customer did not leave a comment.

don S. 
Rating:
3.0

Truck had a bad vibration on the highway, otherwise it did really good.

DONALD H. 
Rating:
3.0

I'd still recommend. I got there and what appeared to be an employee didn't respond to a question. There was nobody at tow front desk so I dropped key in drop box and went on my way. I was charged 7.70 for fuel although it was filled to the 3/4 of a tank just as I got it. Not worth me calling in. But...

Randy S. 
Rating:
5.0

Customer did not leave a comment.

Joanne M. 
Rating:
5.0

Customer did not leave a comment.

connie S. 
Rating:
5.0

Customer did not leave a comment.

Renee E. 
Rating:
5.0

Keep up the good service!

Eduardo P. 
Rating:
5.0

I have always used Ellijay Tool Rental without exception for the last 10 years. Their service has always been excellent and out standing !! DGT

DALE T. 
Rating:
5.0

Thanks Tony!

Stephen H. 
Rating:
5.0

Very friendly helpful staff.

Walter R C. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Nothing ! Great, quick service. Friendly, very helpful staff.

Roger G. 
Rating:
5.0

Tony and crew are helpful and overall best experienced team I've met in over 40yrs or renting equipment and I've rented a lot of stuff

Stephen H. 
Rating:
3.0

Customer did not leave a comment.

Dan Z. 
Rating:
5.0

Great service, fast and convenient.

will R. 
Rating:
5.0

Customer did not leave a comment.

DM D. 
Rating:
5.0

Tony & crew were great

Stephen H. 
Rating:
3.0

Never rent a stinking vehicle. What a disgrace.

CHRISTOPHER S. 
Rating:
5.0

Tony was great. Will use again

Stephen H. 
Rating:
5.0

Customer did not leave a comment.

Billy M. 
Rating:
5.0

The person at the counter was extremely helpful and polite —- he explained everything in detail and was a pleasure to work with

Larry D. 
Rating:
5.0

Everything was wonderful.

sherry G. 
Rating:
5.0

Customer did not leave a comment.

Ross C. 
Rating:
5.0

I didn't get the fellows name at the counter but he made the whole experience great

Brian B. 
Rating:
4.0

They were very welcoming and made all check in arrangements for me. Took worry & headache away. Very layer back and comfortable. Thank you

Robert M. 
Rating:
4.0

Customer did not leave a comment.

Charles B. 
Rating:
4.0

Customer did not leave a comment.

Kristina C. 
Rating:
5.0

Customer did not leave a comment.

mark L. 
Rating:
5.0

See above comments

Ken N. 
Rating:
5.0

Customer did not leave a comment.

William D. 
Rating:
5.0

The guys at Ellijay tool rental were so nice, helpful, and informative. Really made the whole rental experience 10 times less nerve racking. Would recommend uhaul just because of them!

Ayana F. 
Rating:
5.0

Great people at Ellijay tool rental

ALAN C. 
Rating:
5.0

Customer did not leave a comment.

william S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT O. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
4.0

Customer did not leave a comment.

Phillip R. 
Rating:
5.0

Customer did not leave a comment.

John I. 
Rating:
5.0

No improvements needed, these guys are the best!

Anna K. 
Rating:
5.0

Very helpful and friendly

Alan H. 
Rating:
5.0

Customer did not leave a comment.

Robert Z. 
Rating:
5.0

Would be nice to have the location arranged remain the same

Linda E. 
Rating:
3.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Robert Z. 
Rating:
5.0

Customer did not leave a comment.

Terry D. 
Rating:
5.0

Customer did not leave a comment.

JEFF C. 
Rating:
5.0

Great group of people there..

Robert P. 
Rating:
5.0

Anthony was super helpful and very friendly I drove extra 30 miles to use ellajay tool rental will always go there first

Chris P. 
Rating:
5.0

Tony and his crew some of the best!! Great Personalities and Professionalism!!

chris G. 
Rating:
5.0

Friendly staff, easy process.

Rhonda E. 
Rating:
3.0

The U-Haul online application itself at their location was very, very, very slow to respond which caused at least a 30 minute delay in the rental pickup. The staff said it has been that way since a recent application update. This needs to be fixed. Otherwise, we were very pleased with the service and equipment.

robert D. 
Rating:
5.0

Customer did not leave a comment.

Jennifer M. 
Rating:
2.0

we used this location many times but the people here are not nice or helpful except for this time at least he

sally L. 
Rating:
5.0

Customer did not leave a comment.

David J. 
No reviews have been submitted for this location.

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