Very professional! I'll do business again with this establishment. Thanks!!
Henry V.
Customer Reviews for Elliotts Garage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Drop off went well. Thank you.
Kathryn H.Great customer service …. I will go to them every time I need a U-haul!
Christy K.I was was overcharged for a car hauler and a 20foot truck
Austin F.Great service
Anthony C.Bassett is sketchy
Christmas M.Good service
MARTIN M.Great location and service
Maureen R.Being that the truck was picked up just before Hurricane Nicole decided to turn and dump rain for almost 2 days straight on Georgia, there should have been a credit automatically offered. The company should have better care for customers during critical times. I had the truck 2 days past when it was due back and NO ONE called to see if everything was ok.
Heather P.Thanks!
ira F.Great location, great service!
raymond S.Great service
Ray S.Great service , friendly, efficient location .
raymond S.Excellent for uhaul location
raymond S.Excellent location
John E.The online process was delayed by about a day, meaning we couldn't follow the instructions for pickup. Luckily the truck was unlocked and the keys in the cab, so we just went on our way. But the online process was frankly ridiculous.
Jerry H.Good friendly service
Shirley B.Very helpful both pickup and drop off
raymond S.Excellent service
raymond S.Excellent facility and service.
raymond S.excellent service.
raymond S.All great.
anthony T.Excellent service
raymond S.excellent uhaul facility,
raymond S.excellent location.
raymond S.Excellent location, 5 star
raymond S.Excellent service
raymond S.Smooth transaction Mr Elliott did a superb job and was very helpful I will come to him for all my uhaul needs
jimmie H.I'm done renting from Uhaul. You messed up my reservation for the last time! One Stop in Rocky Mount, Va is the worst place. He didn't have the trailer I reserved there and didn't care.
Gregory R.Elliott's garage was very good trucks were well maintained and very clean the gentleman we felt with was very friendly
Ronald N.Excellent
raymond S.Very helpful and efficient. The owner even arranged for a taxi waiting for me!
Donovan B.Excellent
raymond S.Excellent
Raymond S.Excellent location.
raymond S.Location is perfect for my needs and the staff is knowledgeable. The trailer we had leaked near the door, had a rusty fender and a light that intermittently did not work correctly.
JOHNTHADDEUS FAI C.Very easy and convenient no contact process. Vehicle in excellent condition. Only comment is I could not see or figure out how to adjust the side mirrors. Fortunately they were adequate just not optimal.
Leonard P.John is great .
raymond S.The guy at this location was very friendly and helpful. Great service!
Basil G.The owner double check the connections to make sure everything was safe! Top notch service!
Mark E.I explained the mistake made by the pickup location and the agent said "don't worry, I'll take care of it"
MICHAEL L.very friendly & efficient - even mentioned sanitizing the cab between renters
Roger S.Easy to work with. I initially called to ask about a unit and price. Mr Elliott gave the cost but recommended I look inside the unit to make sure it was the size I needed. On his advice, I did look inside a 10 foot unit, which was my initial choice. I'm glad Mr Elliott told me to come and look, I choose the 20 foot model instead. Although the price was more, I would have been disappointed had I stayed on the 10 foot model. Overall, this was my first meeting with Mr Elliott and I would use his services again and recommend him to both family and friends.
William H.The ratchet needed so work on them they was hard to work
randy R.No comment. Thank you.
DAVID N.Friendly and took care of quickly
george H.Try greasing and lubricating the balls and hitches and ratchet straps every now and then. The gentleman at this location was very nice.
matthew K.Very friendly. Easy to work with. Would be nice if they had a credit card chip reader. Got a fraud alert from my CC company. did not have the total number of pads needed. got 18, instead of the 24 requested.
Brent V.I'm not sure of the exact vehicle I rented but I was a 15" newer Ford. WoW The best handling truck/van I've ever driven.
jeffery I.Quick Service at turn in, unhooked trailer and took care of paperwork.
Kenneth H.I was guaranteed a rate of 19.95 because they didn't have size truck I requested so I changed to 20' and the agent told me I would get it at same rate but I got charged 39.95
Kaitlin B.