The gentleman that helped me was very helpful and very quick and accurate very professional
JUANITA R
Customer Reviews for Endurance Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The drop off location was 21 miles away both ways. Some roads were winding. After a long day of moving this was the last thing I needed
SHIRLEY TThe phone app was a bit troublesome
ROBERT MGentleman was on point and treated us great, couldn't have asked for better service. Highly recommend.
WILLIAM GThe people very patient with us. Help you solve the problem we had to rent the truck .was able to leave with the truck .They stayed little over there closing time . Great place rent
Gale BReceive equipment with the gas tank full. That way there's no question on how it's returned. I returned my truck with more gas than it originally had - so I get a credit for filing the tank, right?
Brad JExpensive
Daniel CWow what a great experience. This is now my permanent U-Haul dealer.
PAUL EGreat service truck ran good will use again
jack fThe gentleman was very quick, very polite and explained everything. Thank you very much.
ERIC MPreprint your order it will be much easier..
Ella HEasy check out/in. Very convenient to check in and out after hours.
JUSTIN CTruck was not cleaned between many rentals based on the interior and windows, ( windshield was opaque when driving into the sun). I can only assume that if there was no cleaning maintenance then the mechanical was undone also, based on the out of balance tires.
James KThis was a much quicker experience because it was merely a drop off. This is a very rural location, so it was very easy to get in and out of with the equipment as soon as I pulled into the spot, someone came out and helped me disconnect the trailer. This guy was equally as nice as the girls in North Carolina.
SCOTT LEasy and fast. Well done
FRANK LThe rep advised me upon pickup that there is a fee for a lost key but did not mention a $50 fee to wash mud off of the mat. Also my son and I stood around for about 10 mins and the rep never said we were done. I asked is there anything else And the rep said no. I said you could have told us we were good to go. He said nothing. Horrible customer services!
ZIINE FOn-line process was very easy to complete. Check in at Endurance was quick, efficient and pleasant.
Bill W