Customer Reviews for Energy Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Energy Self Storage

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Bryan H. on

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The guy stayed 15 minutes late for me to get there. Doesn’t get better than that.

David H. on

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Customer did not leave a comment.

CARLOS R. on

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Thank you great facility for moving needs

BRUCE P. on

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Just looks like a low volume location. Service was fine.

Sonny D. on

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Customer did not leave a comment.

HOWARD E. on

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more clear on charges and drop off fees

ROGER S. on

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Mirna G. on

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Nicholas O. on

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Don’t have people do all the stuff online and then ask for all the same stuff at the pickup point.

dan V. on

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Janet was wonderful!

Samuel N. on

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I would NEVER recommend renting a Uhaul from here. If Uhaul says your truck has to be picked up here just change the reservation to another company. The lady working here is USELESS. She demanded we put on and take off the car hitch, park it in the spot she wanted it to be and refused to help us. She was rude and added insurance that we did not want and told us there was no way to take it off. She almost tipped our car off the transport when she tried to help us and then complained that she couldn't do it and had computer work to do. Before we went out of town, we checked the hitch with another Uhaul and found out there was chains missing. Luckily we felt like we should double check because who knows, our car probably would have just flown off the freeway. Due to this giant ordeal, we left 4 hours late, couldn't return our Uhaul before our location closed so we had to unload our truck with a car attached. Worst customer service ever, will look at other moving companies next time.

Sonja M. on

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Customer did not leave a comment.

Jesse C. on

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It's ridiculous that a 6x12 trailer doesn't have a built-in jack. The lady at the pickup location wasn't physically able to lift the tongue of the trailer so I could back up under it. Luckily, they had a floor jack that I was able to use to lift the trailer while I backed up. For larger trailers, I think it would be beneficial to include a jack. It's not a one man job, as it stands right now.

PHILIP B. on

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Paul G. on

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