Customer Reviews for Englemans Texaco

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Englemans Texaco

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Carol W. on

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Aurora M. on

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Zachary F. on

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Robert R. on

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Alisande T. on

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Erica F. on

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Charles T. on

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Thank you for calling to tell me about an item left behind! 5*'s.

Samuel B. on

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lisa C. on

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We were over charged for gas. I filled the vehicle up two times...it was on 1/2 tank when we picked it up and when we returned it. The operator said we did not return it with the right amount of gas and charged us. I was given an estimate of 187.00 for the use of the vehicle and it cost 285. I am very disappointed and will never recommend or use again.

RICHARD M. on

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Donna B. on

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Margaret J. on

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Great service! Very friendly and helpful staff. Easy pickup and return.

Abigail C. on

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gary C. on

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Nathaniel M. on

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pat M. on

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Linda D. on

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Just a great experience every time we use this location.

Eric K. on

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James C. on

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Great customer service!

Kaitlin B. on

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Paul G. on

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gregg A. on

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Last minute rental and Dennis Engleman was very accommodating.

Aaron A. on

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This was also not my requested dropoff point, but it is only a couple miles away so it was not a big deal.

Sarah S. on

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Eric M. on

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I dropped the truck off after hours and the facilities itself was fine however the service with the Uhaul company was not up to par. The paper contract in which I received was not the same as the electronic contract that was emailed to me later. When trying to explain this to the home office in Richmond I was rudely spoken to and was brushed off like an inconvenience. I also had to stress-fully get to a gas station with only six miles worth of gas in the tank when I picked up the truck.. I was also told that I would be receiving a refund for the gas that I would be putting in the truck and leaving in the truck. This gas equals to 10 gallons, which is about 23 dollars by standard gas prices, but is more than 40 dollars using your inconvenience fill up fee listed below the fuel chart on the contract.

Clarence M. on

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This was the only location that came through after the equipment rented was not at the original location. Will never use Uhaul again unless only option. Customer service is unacceptable. Most staff passed the buck instead of solving the problem.

Myint D. on

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I like your U-Haul ??

Elaine K. on

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Very easy check in! The owner was very professional!

Blain P. on

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It was difficult to find a spot to park the truck.