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Ali E
Customer Reviews for Envoy
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent customer service
CHRISTAL BStaff, although friendly, are really poorly trained. Couldn't work the system and the service was extremely slow. My rental had less than 1/8 of a tank of gas which wasn't even enough to get to my destination. The back of the van was very dirty with stones and gravel. It obviously was not inspected after the last rental or before mine. It was not swept out. The staff member called their manager for help, but he did nothing to fix the challenges. I wouldn't recommend this Uhaul location to anyone. .
LAURENCE KThey charge more then commitment They have low fuel then the showing in contract Always bill more then estimate
Bipan KAll staff in this building were very friendly and efficient. They were knowledgable and quick to help when checking in. It was easy in and out service, with no issues at all. Would definitely choose this location again over others I have used in the past. Thanks so much!
JESSICA BThe 3/4 tank fill scheme is such a scam. Everything else was as expected.
MATTHEW GCustomer service was fantastic. Tanita was friendly and professional. She deserves a raise !
RONALD D